What is customers: Definition and 173 Discussions

I need to know what you guys do at your shows and at check out to get your customers to book within the next couple of weeks. I use incentives and let them know at the end of my show what my next two open dates are, but they always seem to book at least a month and a half out.

This is something that kind of came up before Spring Launch. I do not intend this to be personal against anyone, but I know I've been in a situation (more than once :D) where I did not realize something until someone else pointed it out to me. And I don't believe anyone is doing the things I am...

Made calls last night. Got three orders, enough to add to some other orders I had to get my 2 shows in for the month. Beware there are two product numbers for the pizza crust and roll mix for you older consultants so when you do your report in P3 just need to look for both numbers.

There must be something in the air, I've had 4 people in the last week contact me about returning their cookware Since the new return policy (or I should say enforcing the original return policy) I direct them directly to PC w/ the number and any info they may need if they purchased the cookware...

A neighbor of a friend sells PC and just found out that they are moving to Guam and is leaving the business. So she gave me her business in the area. They are moving in 2 months but she went ahead and gave me her contacts and the 4 shows she already had booked for Feb and 2 for March so that...

I LOVE LOVE LOVE loyal customers. I especially love when those loyal customers are people I almost never contacted! About a year ago, I almost didn't contact my uncle's ex-wife (that was also the reason why I almost didn't) when I thought of her to do a catalog show for me. I'm SO glad I...

I was wondering if there was a way to see which of my customers bought the DCB or the Rice Cooker, etc. Can you do it? Thanks!

My sister has hosted with me three times. She got professional cookware in the fall of 2005.Today I'm at her house for lunch and she sets down a piece in front of me. "I need you to replace this--it's chipping." I look inside and yes, there are some silver spots where the finish has chipped...

The software will not allow me to process and submit the show without removing those items. During the finalizing process it says "Item not available" and I cannot proceed until I remove the item from the order. ????

What's the best time to call customers? I am tired of having to leave messages and having to call back, again, and again... I want to know when you guys are finding people at home, a time that is not too early or not too late...

So I get a message on facebook from a past host that she wants to order a can opener. She heard it was going to discontinue. I explained to her that it's upgrading. If she wants the current one I can order it for her tonight. But, (in my opinion) I like the new one better. It's $2 more but...

Besides the people that you meet at your shows, where do you find more business? I met someone that sold WildTree, a home based natural foods company at a craft fair. She hosted a party for me where I met some of her Wildtree consultant friends. Since then most of them have been repeat...

In about 3 weeks hubby, myself and the kids are moving back to our hometown in Massachusetts (we have lived in North Carolina for the past 4 years). I am getting ready to send my August newsletter out, and am wondering if I should put something in there about relocating, especially that my...

The home office is going to do monthly newsletters to our customers now!! I will let you know when they give me more details

I am attempting to send out my newsletters through hotmail (just switched from yahoo) and I sent one to myself at gmail. No images appeared and I could not get them to. Are my customers just getting text or is this something that just occurs with gmail? How do I remedy it? Thx. Dianne

What am I'm doing wrong???-!!!!!!! I started out so hyped at my new business, but everywhere I go I get the same response - "why do you think people have money for Pampered Chef in this economy?" I'm getting so discouraged. I use all the proper wording and I wear a big, happy, positive...

I have a friend from Mexico that would love to order. Besides having it shipped to me and then shipping it to her, is there a way to get her an order? Basically what I'm asking I guess is, does PC ship out of the country?

How has everyone been? Have an old customer looking for a rep near Kutztown, PA...have no idea for what reason - but I am happy to pass on emails to her and she can contact you. Thirty-One continues to go great - miss y'all but am a great PC customer now :) :D

I have decided this year I am going to try to follow-up with customers regarding their orders, personally. I call about 2 weeks after I know the show has shipped, this gives the host plenty of time to get the order to them and also for them to use it. I have made several phone calls after...

I'm wanting to send out some sort of e-mail to my past guests/hosts, letting them know about the new Cool & Serve Square Tray. I want to offer a "presale", where I collect orders through June 1st and then place the order at the end of day June 1st, guaranteeing that they would be some of the...

I just did a show tonight, around 10 people came, only 3 had even been to a PC show before. And walked out with only $170 in sales!!! There are 3 more pending orders out, but I was so embarrassed. The show was kinda disorganized. Show was to start at 7pm. The hostess wanted to make a...

This may be a silly question but how do you give the customer a copy when you use you own OOF? Do you just print them one from Pampered Partner? When do you give it to them?

UGH!!!!!!!! Why do customers think WE should have to pay the shipping for the customer. I tried explaining thats company policy and that its just like if we ordered off Amazon that you'd have to pay shipping. He didn't think it was quite right and he wants to return the items (outside order...

I talked to a few of my repeat customers about doing the sets and have taken several ideas from others on this site!! Thanks everyone... I would like you to check this out and make sure it looks ok or is there something missing... My eyes are killing me so help please Thanks Jennifer

Oh my gosh, they don't prepare you very well for this in your new consultant training. I have customers coming to me with all sorts of problems and of course, none of them have their receipts. Here are the problems I've seen so far: Ice cream scoop corroding - past the guarantee date, no...

I was approached by a male co-worker today about a cooking class. His daughter is in Girl Scouts and wanted to know if I would do a cooking class for them. Another gentlemen overheard part of the conversation and excitedly asked me if I gave cooking lessons to men who couldn't cook. I told...

Good morning my fellow cheffers. I am coming to you with a cry for help. I slipped in my kitchen yesterday and fractured my ankle. I will be laid up for 4-6 weeks as it is the right ankle so I am unable to drive. I plan to ask my customers to hold book shows for me in the hiatus. Does anyone...

Well, I tried to find everyone who has ever purchased stoneware from me from P3, since I'm putting together a book show. So much for technology. I got VERY limited info and of course, no phone numbers for the customers, even though that information was entered. Also, no past hosts who ordered...

I've had a number of customers lately who were initially interested in booking a party, but when I've followed up, they say they're too busy now, etc, etc, which is fine, but they tell me quite clearly that "I have your number - I will call you when I want to book a show" How do you respond? I...

Hello, it has been a while since I posted here but I just needed to vent some frustration. I have been doing a weekly booth at our local farmer's market since mid-October. This is my first time doing it as in previous years it was another consultant. Every Saturday I get at least one...