• Join Chef Success Today! Get support for your Pampered Chef business today! Increase your sales right now! Download 1000s of files and images, view thousands of Pampered Chef support threads! Totally Free!

Calling all stoneware customers!

Intrepid_Chef

Legend Member
Silver Member
Nov 6, 2007
5,161
20
Well, I tried to find everyone who has ever purchased stoneware from me from P3, since I'm putting together a book show.

So much for technology. I got VERY limited info and of course, no phone numbers for the customers, even though that information was entered. Also, no past hosts who ordered it as a host special.

Another part of the problem is that my first 13 shows were lost in a computer meltdown and even though I re-entered the information for some of them, it's still not showing up as a report.

Is there an easier way ... perhaps through Consultant's Corner?
 

MLinAZ

Member
Gold Member
May 7, 2009
322
4
When you go into Reports>Order History, under Display Options did you check on "Primary Phone Only"?

When I do that I get phone numbers in the report.

Also, try changing the "Order History From" selection to see if that helps bring up the customers from those first 13 shows.
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,871
26
When you entered your customers, did you enter them into a show, or separately as contacts? If you enter them into a show, P3 doesn't default to automatically adding them to your contacts (there's an option in preferences to do that). If they're not in your contacts, I don't know if they'll show up in your report.

It's a tedious task, but you can go through each of your shows, and click on each customer, and click "Update Contact" or "Add to Contact List" and your reports should be more comprehensive.
 

dannyzmom

Legend Member
Gold Member
Apr 11, 2005
9,321
17
Try calling Tech Support - they will be able to walk through the process with you and see what you may be doing wrong :)
 

Intrepid_Chef

Legend Member
Silver Member
Nov 6, 2007
5,161
20
  • Thread starter
  • #5
I did restrict dates (to when I started in 2007) and include primary phone and show info. Is it me, or was there less info?

Either way ... I'm assuming it does not include hosts who purchased it as a host special. I think that's unfair because a past host might like her bar pan so much that she may want to give it to someone as a gift ... or might want another stone. So I guess I'll be doing it the long way after I re-install P3. (Roomie is doing upgrades again ....)
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,871
26
If you use the option to look for certain categories, it should include all past host and guest specials as well.
 

Intrepid_Chef

Legend Member
Silver Member
Nov 6, 2007
5,161
20
  • Thread starter
  • #7
I know it should .... but it is showing one past host's scraper order but NOT the bar pan she also ordered!
 

NooraK

Legend Member
Gold Member
Feb 6, 2008
5,871
26
OK, I'm at home, and looking at P3. A couple of things you may want to make sure are checked:

-Order History from: Use "Show Records"
-Report Dates: Go ahead and use "All Dates"
-Choose one of the following: Use "Category" then click "Select None" and then scroll and click just "Stoneware"
-Display Options: Choose the items you want to see on the report
-Sort By: Choose whether you want it to show you item numbers ascending or descending (one thing to note here, this way the report will show by item, not by customer, which means if a customer ordered a scraper and a bar pan, they'll show in each section, not both items together under the customer)

I hope that helps you.
 

MLinAZ

Member
Gold Member
May 7, 2009
322
4
Hmm I don't know, my report showed host special orders too. In fact it was specifically marked as such.
 

Intrepid_Chef

Legend Member
Silver Member
Nov 6, 2007
5,161
20
  • Thread starter
  • #10
Maybe I need to include host specials as a category. Maybe that's the whole issue after all.

Right now, P3 is not installed on my computer ... Roomie just updated it so I have to re-install.
 

Similar Pampered Chef Threads

Replies
4
Views
2K
s.cape
Replies
4
Views
7K
Hillary
Replies
3
Views
4K
esavvymom
Replies
61
Views
8K
stephaniekocala
Replies
8
Views
3K
katylunsford
Top