So, I had a declined credit card, re-entered the info, still declined, called the customer, she decides to lower her order (apparently it's a debit card and she didn't have enough money in her account) and this put my host under 400. I had to resolve this, by buying an item under that order...
I have contacted a customer after making sure I had the credit card correct. They say they want to change their order from the 62.00 order they submitted and only do the 18.00 nylon tools set. (apparently they don't have the money in their account). How do I do this? Do I have to call...
Thought I'd share these with everyone, great for craft or vendor shows, because that one person who comes up that always has something broken. This can be printed with business cards and you can either print your card up on the back or throw your sticker on it with your contact info.
Schel
Hey everyone.... Not sure where to put this but here goes... Yesterday I got a call from a Bride who has registered with me and she is sending out invites. 300 of them....She asked if I had more of the little cards that they get to put in invites telling all they are registered with the PC...
I submitted a show the other night and got an e-mail that a credit card was declined. I called the guest apologizing for possibly my error in inputting numbers. She gladly gave me the card # again. Card is declined again. Called the guest back again, now she is getting upset. She states she...
I'm trying to decide if I should offer an extra incentive for one more person to book a show for this beginning of March so I can earn the recipe card holder. The flyer doesn't say the value of it. And I'm not sure if I really care if I have it. I hardly ever have a recipe on a card--it's...
Hey, guys!
I'm a little bit confused about something. I have submitted a few shows since becoming a consultant not too long ago. Whenever someone has written a check or given me cash, I just used my credit card in the space where I would have used their credit card (had they given me their...
I have a new consultant who has delayed getting her debit card & wants to place a supply order & booster order, can she use her personal cc like she did w/ her shows or does she need a pc visa or pc debit only (money order too).
She said she is applying for it today & needs supplies for a...
I have a host who is paying her order along with the few outside orders after the show with her credit card.
I figure I have 2 options:
1. Enter the CC info for each order. But this results in the host CC being charged multiple times (one time for each order). But the receipts will have it...
If I am unable to resolve a declined card today for a January host, will they still be able to receive the Jan host special? The show was submitted on Wednesday. This is my first declined card.
Hey guys a few months back there was a suggestion on how to collect the leads generated from the Catalog Tote using a recipe card holder. The person who introduced it had a quite a few things in the recipe holder. I only remember a few things she put in there, does anyone know what I'm talking...
My baby got into my recipe cabinet and now I can't find the recipe I was going to try out tonight. It was the recipe on the Use and Care card for the new white glazed mini baker. I looked on CC, but didn't see the white glazed mini baker listed on there. The red glazed baker's recipes on file...
Someone placed an order for a show on my website but didn't put payment info. It's actually the past host, and since she didn't know how to enter in her 60% off, she just left the payment blank. She wanted me to calculate it and let her know. Now she e-mailed me and wants to know if she can...
It has to be resolved by tomorrow at noon! I did re-enter her card # online thinking maybe it was a debit card (those are often declined for me). This was for an online order, so it's her fault if it's the wrong #. She did type her name in all lower case, so I'm thinking maybe that was the...
All of the MCs that I had on one show were effected by the issue this weekend. I'm hoping someone here :pray: can answer this for me... do I need to call HO about all of them or are they handling it? I guess I should call but wondered what everyone else who has been effected are...
I'm terrible about figuring out where to post a new thread so apologies in advance if this isn't in the correct spot.
There was an order placed through my website on Friday evening. It has been charged to their bank account 6 times!! 4 times on Sat, 2 times yesterday. The hold time for HO...
I met a former consultant at a fundraiser show recently and she is looking for a recipe she said she thought came with a product use & care card. The name of the recipe is Baked Ziti & Sausage and she thinks it was from a card that came with a piece of stoneware. I can't seem to locate the...
Did anyone earn a gas card in the October recruiting promo?
I got an email that mine would be on it's way around 12/22. The promotion said that they would send you a card for a gas station that is local to your area. So I go to the product adjustments page to see if it shipped. Find it, and...
Am I alone here in my frustration that I can't download my PC Visa Card transactions into Quicken? I called New Millenium Bank and emailed PC when we first got the new credit cards, to no avail (I'm just one soul, after all). :)
If anyone else uses Quicken (and possibly other programs don't...
I told 2 ppl. at the show tonight that it would be ok to combine orders with someone else before I realized they were paying via credit card would it be bad to submit an order with 2-3 credit cards on it?
AAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHH
btw the fundraiser went really well!!!!!!!!!!!!!!!
I was wanting to send out a christmas card and mini catalog to my top 40 customers of 2008 and I wasn't sure if I could get that information from PPP..
ANYONE know?
I just spent 10 min. looking around but I don't seem to see that feature..
I got an email yesterday saying a credit card was denied. I submitted it again and today they call saying it was deneied agian. So i called HO to just use my Debit card and there is a 6 hour call back time! at this rate (it's 3:00 over here) it will be bed time when they call me back! Now...
I have a customer who gave me an old credit card number, so it was declined. I checked with her and she told me to put the number in again, so I tried it and then... she realized that it was the old number.
Can I call HO to change it, since it will be declined again in a day or so? I just...
I'm thinking about starting a preferred customer program... so many orders/bookings = gift... those of you who have done this, how does it work for you? what do you offer?