chefmoseley
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It is generally recommended to call past guests no more than twice a year. This allows for a reasonable amount of time to pass between contacts and gives them a chance to try new products.
No, it is not necessary to call past guests for every new product release. It is better to focus on a smaller selection of high-quality products and reach out to past guests who have shown interest in similar items.
Yes, it is important to include past guests who have not made a purchase in a while in your calling list. They may still be interested in your products and just need a reminder or a new offer to make a purchase.
It is best to approach past guests who have already declined your offers by acknowledging their previous disinterest and offering something new or different that may pique their interest. It is also important to be respectful and not pushy in your approach.
While social media can be a valuable tool for reaching out to past guests, it is not a substitute for personal contact. A phone call allows for a more personal and direct connection, which can be more effective in engaging past guests and making sales.