What Am I Doing Wrong? Past Host Special

[mechelle]

I am trying to add a host special (DCB) for a past host on the party I booked from her show and I keep getting and error that reads Past Host Discount code must be entered for a guest to purchase a host special. I called customer service and all they could tell me was that the code I was using was correct (same number as host special). Any ideas on what I am doing wrong or who i can call for help?

 

[DebPC]

I'd call tech help.

 

[Tami_Dannemiller]

You have to put the past host's "past host discount number" that they receive when they have their show in the name/address info. You might have to look it up at the same spot.

 

[mechelle]

You have to put the past host's "past host discount number" that they receive when they have their show in the name/address info. You might have to look it up at the same spot.

This is what it was! Thank you for your help. I never had to do that before but it was an easy fix!

 

[AnaCash]

Hi there! I'm sorry to hear that you're having trouble adding the host special for a past host on your party. It sounds like you're doing everything correctly, so it's strange that you're receiving an error message. Have you tried clearing your browser's cache and cookies and trying again? Sometimes that can help with technical issues like this. If that doesn't work, I would recommend reaching out to your team leader or upline for assistance. They may have encountered this issue before and can provide some helpful tips. I hope this issue gets resolved soon so you can continue to provide a great experience for your customers. Best of luck!