Trouble Getting a Hold of a Host to Close Show.

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Discussion Overview

The thread discusses challenges faced by participants in closing shows when hosts are unresponsive. Several participants share their personal experiences and strategies for handling situations where hosts do not return calls or provide necessary payments, leading to delays in order submissions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration over a host who has not returned calls for nearly a month, complicating the closure of a show.
  • Another participant suggested contacting guests who have already paid to discuss submitting their orders individually or as a show.
  • Several users mentioned the possibility of submitting the show without the host's order if enough payments were received, while informing the host of the decision.
  • One participant shared their experience of having to eat shipping costs when a show did not qualify due to a lack of communication from the host.
  • Another participant noted the importance of closing shows on the night of the party to avoid similar issues in the future.
  • Some participants discussed the idea of leaving a final message for the host, stating a deadline for communication before proceeding with the show submission.
  • One user mentioned the tactic of calling from a different number to see if the host was screening calls.

Areas of Agreement / Disagreement

Views differ on the best approach to take when a host is unresponsive, with some participants advocating for direct communication and others suggesting more assertive measures. No clear consensus emerges on a single effective strategy.

Contextual Notes

Participants share experiences that highlight the challenges of managing host relationships and the impact on order fulfillment. The discussions reflect a range of personal strategies and emotional responses to these situations.

Who May Find This Useful

Consultants who encounter difficulties in closing shows or managing host communications may find the shared experiences and strategies helpful.

J
julia.poe
Messages
68
So, I had a show January 31st. The hostess was not ready to close her show for it to qualify for a January show.

Fast forward, now it has been almost a month and the hostess will not return my phone calls. I did the show with my TS friend and the CC number she gave her was a bad number.

I did get the checks for some of the people but she convenientally forgot to add the cash which is almost a $100.

I feel bad for the guests because I have not been able to place their orders and I do not want them to think it is me holding up the order.

Anyone have experience with this? I would submit the show without her order but I would be out a $100. I do not feel right excluding the people who already paid but I cannot afford to give out $100.00.

Also, she called me combining orders so I am not for sure who gets what. It has also been a month so even if I did know then, I would definitely not know now.

HELP!
 
I would call the guests that paid already, explain the situation to them and see if they want you to submit their orders as individual orders.
 
Is there enough with the credit card and check orders to submit it as a show? If so, I would do that, either under your name, or as a Myster Host with those who purchased. For the people who paid cash, contact them and let them know that you did not receive their money, and give them the option of still placing the order by paying with a credit card, or cancelling the order. Tell them you tried to contact the host so you could receive the cash, but she has not responded.

I would give her one last phone call, even if it's leaving a message, stating the above action will be taken, and what date you'll submit the show without her order (tomorrow would be best), being sure she understands that her friends know she 'kept' the cash, and see if that gets a response from her.
 
I agree, call the guests and either submit their orders as a show or individually (up to you on the direct shipping charge, you can either ask them to cover that or just eat the charges yourself) depending on the amount of orders. First leave one more message for your host, telling her if you do not hear from her by X date you are going to do this. When you do not hear from her, then take charge and figure out what to do with the orders that you have payment for.I had this happen once. The show didn't even qualify and I ate the direct shipping charge on the two orders I did get payment for.
 
There are a LOT of problems closing shows after the show party night.

I am considering just not leaving the host's house on party night until I have all the money/orders to close. If she wants to get more orders, fine. But it will all be on HER. If she gets them to me by <date I have set for closing> then they will be included. Otherwise they will not and I will close that night.

Am I missing something?
 
:mad: Please give me advice!! I have tried, without success, to close a show that I did two weeks ago. I have talked to the host, who says there are more orders and will call tomorrow, several times. I have left messages on her phone, and sent emails. She is just not answering me. I want to close this show out NOW! I did not sleep all last night thinking about what I should do next. I have a mind to leave another phone message (I am sure that she is screening her calls) or send her one more email, telling her that I will pick her $155.00 of free stuff and pay for 2 inexpensive half price items myself submit the show and be done with her. What do you all think??? This has never happened to me before.:cry:
 
cakepampered said:
:mad: Please give me advice!! I have tried, without success, to close a show that I did two weeks ago. I have talked to the host, who says there are more orders and will call tomorrow, several times. I have left messages on her phone, and sent emails. She is just not answering me. I want to close this show out NOW! I did not sleep all last night thinking about what I should do next. I have a mind to leave another phone message (I am sure that she is screening her calls) or send her one more email, telling her that I will pick her $155.00 of free stuff and pay for 2 inexpensive half price items myself submit the show and be done with her. What do you all think??? This has never happened to me before.:cry:
Click to expand...

I wouldn't be so harsh. I would however let her know that you need to have this show count for April and need to hear from her today.

One thing you can do is block your number from showing up on caller id. I can't remember the code, but I'm sure someone here knows.
 
call from someone else's phone. If she conveniently answers than you know she was ignoring you. Have had that occur!
 
I have had this happen before and I left one final message for the host saying if I don't hear from you by such and such day and time I was going to pick out her free product and she would not be able to participate in the 1/2 price selections and host bonus.

Also, this is why I close my show's the night/day they are held now. :)

Good luck!
 
...fyi...*67 is the code to block your number from caller id.GOOD LUCK :)
 
I recommend leaving the message that Laurie suggests. If the show comes in and she doesn't like what you picked as her free items, then she can exchange them. Sometimes that possible loss of host benefits (bonus, 1/2 price and discounted items) will be the kick in the rear that hosts need.
 
pamperedpals said:
I have had this happen before and I left one final message for the host saying if I don't hear from you by such and such day and time I was going to pick out her free product and she would not be able to participate in the 1/2 price selections and host bonus.

Also, this is why I close my show's the night/day they are held now. :)

Good luck!
Click to expand...

I've never had this happen, but I recommend this, too.
 
I know it's frustrating but I agree with leaving a message and sending an email - that way you are completely covered - stating that if you don't hear from her by XX time on XX day you will be submitting the show with the orders you have payment for and will choose basic items as her free items and she will be forfeiting her 1/2 price items, hostess special, and discount for the show. If that doesn't get her going then submit the show as it.
 

Frequently Asked Questions

What should I do if I can't reach my host to close the show?

If you're having trouble reaching your host, try multiple methods of communication such as texting, calling, or emailing. Sometimes hosts may be busy or overwhelmed, so a gentle reminder or follow-up message can help. If you still can't get in touch, consider reaching out to a close friend or family member of the host who might be able to assist.

How long should I wait before trying to contact the host again?

It's generally a good idea to wait at least 48 hours before following up again. This gives your host some time to respond without feeling pressured. If you still haven't heard back after a week, a friendly reminder can be appropriate.

What if the host is unresponsive and the show is about to expire?

If the show is nearing its expiration date and you can't reach the host, you may need to reach out to your team leader or a mentor for advice. They might have strategies for handling such situations, or they may be able to assist in contacting the host. It's important to document your attempts to reach the host for future reference.

Can I close the show without the host's input?

While it's best to have the host's input when closing a show, if you cannot reach them and the show is about to expire, you may have to proceed with closing it based on the orders collected. Make sure to document your attempts to contact the host and explain the situation in your notes. However, it's always preferable to have the host involved in the final decisions.

What are some tips for maintaining communication with my host throughout the show?

To maintain good communication with your host, set clear expectations from the beginning. Schedule regular check-ins, whether through text or calls, and encourage your host to reach out with any questions or concerns. Providing them with updates on sales and guest participation can also keep them engaged and motivated to stay in touch.

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