Trouble Closing Shows: Please Help!

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Discussion Overview

The thread discusses challenges faced by participants in closing shows and processing host specials within the Pampered Chef system. Several users express frustration over technical issues preventing them from completing transactions.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant describes difficulties in closing shows and receiving error messages related to host specials.
  • Another participant inquires about the show date listed, suggesting it may affect the ability to process orders.
  • One user expresses reluctance to delete and recreate shows due to the inconvenience of losing credit card information.
  • Several participants mention attempts to update the system and suggest restarting the computer as a potential solution.
  • One participant shares their experience of resolving similar issues by calling tech support for assistance.
  • Another user suggests ensuring both the program and products are updated before seeking further help.

Areas of Agreement / Disagreement

Views differ on the best approach to resolve the technical issues, with some participants suggesting updates and others recommending contacting tech support. No clear consensus emerges on a single solution.

Contextual Notes

Participants share personal experiences with the technical aspects of the Pampered Chef system, focusing on the challenges of managing host specials and show closures.

Who May Find This Useful

Consultants experiencing similar technical difficulties with closing shows or processing host specials may find the shared experiences and suggestions relevant.

T
Teresa Lynn
Gold Member
Messages
3,447
Friday an August host called with her outside orders so I updated PP to accept the guest special.
Today when I',m trying to close shows & it will not allow any of my hosts to purchase the salad and berry spinner & on my past hosts now it pops up a screen saying HL89 not available.

What am I doing wrong, or how do I correct it?

I'm frustrated and want to submit these shows. I've tried to update but can't get it to allow a host special. Been trying to do this all day in fact lost track of time and missed church today messign with it.

Please help!!
 
What date do you have listed as the show date?
 
  • Thread starter
  • #3
they are all July dates
I do not want to delete them all and recreate the shows since many have credit card info and would be a pain the tush!!
 
Could you try and update again!! Good luck!
 
  • Thread starter
  • #5
I've done that 3 times too
I am starting to panic between the 5 shows I have 10 S&BS to order.
 
Teresa Lynn said:
they are all July dates
I do not want to delete them all and recreate the shows since many have credit card info and would be a pain the tush!!
Click to expand...


Sorry, I was really hoping for an easy fix for you! :D

Other than doing another "manual" update and restarting your computer, I don't know of anything else to try!

Good luck!
 
Call tech support first thing am! I had problems with my July show host specials and they did a simple walk through procedure and it updated!
 
  • Thread starter
  • #8
I've restarted the computer too
I may have to submit from my laptop, I've updated it too but it is allowing me to add the host bonus. I don't want to do that since none of the outside orders on on there.
 
  • Thread starter
  • #9
Heather, do you remember what you did??
 
Teresa, have you updated both the program and the products? Make sure you update the program first and then the products. Then call HO and get help if you've already done that or it does not work.

Is it possible for you to restore a backup of the program over on the laptop and then add the host orders and submit from there?
 

Frequently Asked Questions

What are some common reasons I might be having trouble closing shows?

Common reasons for difficulty in closing shows include lack of engagement from guests, not effectively communicating the benefits of the products, or not following up with potential hosts or customers. Additionally, if the show is not well-promoted or if the date is inconvenient for guests, it can lead to lower attendance and participation.

How can I improve my follow-up process with potential hosts?

Improving your follow-up process can involve setting reminders to reach out to potential hosts within a few days after the initial conversation. Personalize your messages by referencing specific interests they expressed. Offering incentives, such as discounts or exclusive products, can also motivate them to host a show.

What strategies can I use to engage guests during the show?

Engaging guests can be achieved by incorporating interactive elements, such as games or live demonstrations. Encourage participation by asking questions and inviting guests to share their cooking experiences. Additionally, showcasing how the products can solve their cooking challenges can keep their interest piqued.

How important is it to have a clear call to action during my shows?

A clear call to action is crucial as it directs guests on what to do next, whether it's booking a show, placing an order, or joining your team. Make sure to communicate this clearly and enthusiastically, and reiterate the benefits of taking that action to encourage participation.

What should I do if I feel overwhelmed by the closing process?

If you feel overwhelmed, take a step back and simplify your approach. Break down the closing process into manageable steps, and focus on one aspect at a time. Consider seeking support from your upline or fellow consultants for tips and encouragement. Remember, practice makes perfect, and gaining confidence will help ease your stress.

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