My Hostess' Order Mystery: How Did It Happen?

[pcsharon1]

Okay, so my hostess who's show I am closing today just told me that she had problems with my website. She put in my website address off the back of my catalog and placed an order - now granted she didn't place the order correctly because she didn't enter herself as the hostess (this was an outside order she was placing for a friend) so her show wouldn't have gotten credit anyway - but when she got her order confirmation it wasn't even from my website. It was from someone else's website that neither of us even know. How could this even happen? Somewhere there is a very happy consultant with a $100 order and here there is a very unhappy hostess and consultant that is lacking in $100 for her show total. Any clue what went wrong?

 

[crystalscookingnow]

Re: ConfusionSounds like she ended up on the main pc website & wound up in the lead system. She can place the order through you & return the original (wrong) order when it comes in.

 

[PamperedDor]

Re: ConfusionHave her cancel it immediately - then have her log on again to your website - click on she is ordering off a host - then proceed with the rest - last name and first name of the host etc.

 

[pcsharon1]

Re: ConfusionSo when someone places an order on the main website does it work just like a home office lead and go to the closest director to that person? Is that how that would have happened? I didn't realize that orders placed on the main pc website actually went to a consultant.

 

[wadesgirl]

Re: ConfusionYes it sounds like that's what happened. Anyone (a personal order, booking lead or business lead) who goes to the main pc website goes into the "director loop". They get the credit for it. But yes, she should call right away and get it cancelled and call you with the order.