Holy Sh**...What Am I Going to Do!!

[thechefofnorthbend]

Hmmm...I just got off ther phone with a very nice lady who, let me say was the first to do this, asked me to scan a copy of the written note (from FedEx guy) and email it to her along with a printed receipt from PP with the show information and all the items that were in my shipment. She didnt promise me anything but said that she would get back to me today regarding any next steps.

Oh lets hope, and pray...

 

[raebates]

Prayers it is! Be sure to keep us informed.

 

[ChefJesssica]

Don't give up Darby! I had an issue involving a refund and I spoke with 3 or 4 supervisors and I was always givne a NO, it will never happen. Then I sent an email explaing the situation to each and every email option and I had my refund within an hour! I know its a different situation, but DON'T GIVE UP!!! You will get your things re sent.

 

[pamperedlinda]

I just got off ther phone with a very nice lady who, let me say was the first to do this, asked me to scan a copy of the written note (from FedEx guy) and email it to her along with a printed receipt from PP with the show information and all the items that were in my shipment. She didnt promise me anything but said that she would get back to me today regarding any next steps.

Oh lets hope, and pray...

I'm glad you finally got someone at HO willing to help you! I've got my fingers crossed....keep us updated!

I still think that something is fishy with the FedEx guy.....

 

[thechefofnorthbend]

No, I trust him as he has been the same FedEx guy for me, even at my old house.

I just think it was a case of someone noticed a truck, new I was gone and went for it. Sad, but there are some untrustworthy people out there.

Nothing back form HO yet. Soon, I hope...

 

[hoosierchef]

Darby....Keep trying. I find it hard to believe they won't help you! About 5 years ago when I was selling before, I had a hostess who had just recieved her show order. She hadn't even gone through the boxes yet and low and behold she had a house fire that night!! I called PC and with a little paperwork....they finally reshipped her entire show, free of charge.

You can get results...just be persistant!! You know how the saying goes....."The squeeky wheel gets the oil." (Or something like that. LOL)

Good luck....keep us updated!

 

[SilverCeladon]

I've been thinking about you all night Darby...I hope they can get it resolved. I like Kate's idea about flooding the home office with emails. I haven't even had my first show yet but count me in the $5 club! I really want to see how PC works this out...

 

[Lisa/ChefBear]

Darby,

I'm so sorry this has happened, I hope it works out for the best.

I sure hope HO will do something, what if this was a show delivered to a hostess?? What would they do then, when lots of people will be PO'd on not getting their orders??


Hugs,

LIsa

 

[janetupnorth]

I'd also have the Director calling tell them that point. Tell HO, "right now you have a consultant out of luck", but what happens when the attenders here that PC wasn't willing to step up to the plate and rectify this. I think they'd much rather have it spread that they "stepped up" than let you hang...

 

[gilliandanielle]

I am thinking of you Darby, and know how stressed you must feel. I will check back often today and see if there is any news. Ladies- get your $5 ready, LOL!

 

[pamperedlinda]

No, I trust him as he has been the same FedEx guy for me, even at my old house.

I just think it was a case of someone noticed a truck, new I was gone and went for it. Sad, but there are some untrustworthy people out there.

Nothing back form HO yet. Soon, I hope...

Glad to hear that about your Fed Ex guy! I'll let my suspicions go away then.

I have yet to meet my Fed Ex person. He just puts the packages by my garage door and leaves! I was even here the other day and saw the truck drive-up. I kept waiting for the doorbell to ring thinking that I'd met him....then saw him drive away. Again, he very quietly left my package by the garage door. I'm expecting a delivery today with my spring Supply Order (it's a lot too so maybe I will get a chance to meet him afterall). The weather is nasty here and my garage is closed so hopefully he will come to the front door....if he leaves it outside my closed garage door I'm gonna be a little ticked-off. My UPS guy was great and always came to the front door.

 

[ChefArnold]

I've got my $5.00 ready to go, if needed.... but I AIN'T NO LADY!

 

[thechefofnorthbend]

I'd also have the Director calling tell them that point. Tell HO, "right now you have a consultant out of luck", but what happens when the attenders here that PC wasn't willing to step up to the plate and rectify this. I think they'd much rather have it spread that they "stepped up" than let you hang...

My hospitality lady stepped in and did this and was given this response "because it was a confirmed delivery of product, both by FedEx and by the recipient, this is now a case for the local authorities"

I just got a phone call back from the nice lady at HO, whos says she took it to the department head. She was told, basicly the same thing. "Although PC is sorry for this horrible incident, they cannot prevent every circumstance presented to them. Because of the delivery confirmations, it is up to my local sheriffs office to handle this case". I was given the option of re-submitting all the items as a new show (with new payments of course) and given the situation, could take 20% off. I still dont understand if that is off each item, or my show total, and i am not about to call back there again. I will just do whats right and buy the guests items for them and make this right in mine and the Lords eyes.

I dont know what to say. I understand that they dont have PC Police out there trailing every delivery truck, but not everyday does someone call up with a problem like this. I did ask them what if it was a host the products were delivered too? As long as there is confirmation of delivery, they can do nothing.

I look at it like this: If I walked into WalMart and bought $350.00 worth of product and then it was stolen from me, WalMart isnt just going to hand me over $350.00 worth of new stuff. I was hoping that this business would see things a little differently due to how we handle our products (being mailed and shipped all over the world).

Well ladies, I am off to calculate every product and start my new show order. Wish me luck on this next shipment. You bet i'll be sitting at home, waiting by the door on that day.

 

[jenniferknapp]

Great - 20% off, at least you will have the career sales and double points!! And we will chip in $5 a piece...and that will help ....do you have paypal? What is your email address? And, hopefully the local authorities can do something about it and reimburse you down the road

 

[chefann]

Count me in, too!

I feel sick that this happened so someone in our family, and hope that it can be resolved quickly and (relatively) painlessly.

The fact that Darby and her FedEx guy had an agreement about where to leave things shouldn't make a difference. Every single thing that I've had delivered since the switch has indicated "Signature service not requested" on the tracking, which means that they don't need a signature to leave it. It gets me so mad that there are people who would steal things like that.

oohh--- gotta go have some chocolate and calm down.....

Hugs, Darby! I really hope this works out for the best for you.

 

[raebates]

I'm so sorry, Darby.

Seriously, many of us want to help. We can see ourselves in exactly the same situation. Will you please let us help relieve some of the financial burden? Let us know how to get a little bit of $ to you.

 

[Tree]

What is your address Darby?You know there are alot of us here who have said we will help you out so post your address for us to send you a check or if you have paypal like someone mentioned that would work too.

I have a Bridal Fair at Chinook Winds in Lincoln City on Saturday so I can come down on Sunday, and give you a call to meet up with you.

Theresia Aylward
Independent Consultant
Depoe Bay on the Beautiful Central Oregon Coast

 

[pamperedharriet]

Did she tell you how to input it with the 20% off?

 

[hoosierchef]

Every single thing that I've had delivered since the switch has indicated "Signature service not requested" on the tracking, which means that they don't need a signature to leave it. It gets me so mad that there are people who would steal things like that.

That really peturbs me too!! That stuff is valuable. You'd think PC would want to protect themselves, their consultants and their customers!! I think HO made a horrible mistake in this!!!

Darby, I would insist that they not only give you 20% off, but free shipping as well. Let us know where we can send some $$ to help you out! I think we all need to raise a ruckus about this one to our ED's!!

 

[thechefofnorthbend]

Hugs!!!Look at all of you going out of your way to help a stranger! Well, maybe not a stranger, but someone you only know from virtual world..LOL.

I know you all want to help me, and God bless you all for doing so. Would you accept the help if you were in this situation?

For those who would like to see me not rip all my hair out and bang my head slowly against a wall anylonger, my email address is

Thechef_of_northbend at verizon.net

You can email me for my address if you would like, or use this email for paypal.

THANK YOU THANK YOU, AND THANK GOD FOR PEOPLE LIKE YOU

You truly are my family and friends and I owe my regards to you more then you'll ever know!!!

 

[maryhenderlite]

I am soooo sorry that this happened, I got $10 here with your name on it, if you would just tell me where to send it... We want to help.. we know that if it was us, you would be bugging us to death trying to find out where to send money..

SO just give us a paypal, or mailing address. You would get a little bit of help.. I dont mean to be pushy, but alot of people want to help and will fill better about the whole situation. I know I would be so frustrated and upset, and sick to my stomach if this happened to me, and I would appreciate all the help (emotional and financial) that was offered..

 

[maryhenderlite]

you were reading my thoughts

 

[jenniferknapp]

I am sure that I would feel just about as upset as you do if it happened to me, and not expect anyone to help to cover the costs, but it really could happen to any one of us....thankfully it wasn't the entire show that was lost! Now please take our money

 

[jenniferknapp]

PS: Maybe you should write HO a nice little email about how many consultants are aware of the problem and how upset we are with TPC, and that ___ (# of consultants) contributed money to help pay for the guests orders.... just to see if using a # of consultants gets you anywhere...

 

[pamperedlinda]

Hey Darby,

I was signing on to PayPal to send you a donation and realized that I don't want you to have to pay a fee on it, I want it ALL to go to help you in your dilemna! PM or email your address to me and I'll drop you check in the mail.

HUGS!

Linda
[email protected]

 

[jenniferknapp]

Hey Darby,

I was signing on to PayPal to send you a donation and realized that I don't want you to have to pay a fee on it, I want it ALL to go to help you in your dilemna! PM or email your address to me and I'll drop you check in the mail.

HUGS!

Linda
[email protected]

I already sent you $$ on paypal....you have to pay a fee to get it??

 

[yummy4tummy]

Linda
She shouldn't have to pay a fee if you have it set up to take directly out of a checking /savings account. Valky

 

[chefann]

I already sent you $$ on paypal....you have to pay a fee to get it??

If you have a "commercial" PayPal account, they take a small fee out of each transaction. That's the type of account you need to accept credit card payment.

 

[jenniferknapp]

Phew, I didn't think so

 

[pamperedlinda]

Linda
She shouldn't have to pay a fee if you have it set up to take directly out of a checking /savings account. Valky

Really? I used to sell stuff on eBay (No, not PC stuff!! and I had to pay a PayPal fee. was that because I had the type of account that accepted credit cards? If that's the case, then I'll just paypal it to Darby.