Has Anyone Received Their S/S Sample Orders Yet?

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Discussion Overview

This thread centers around participants sharing their experiences with the status of their sample orders, particularly those placed using Pampered Chef dollars (PC$). Many express concerns about shipping updates and packaging issues, while others share their anticipation for the products.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, mentioned that their order status changed from "picking" to "received" and expressed concern about potential issues with using PC$.
  • Another participant shared that their order was on the truck for delivery but noted it appeared twice on the shipping page.
  • One participant described receiving a large box filled mostly with packing paper, expressing disappointment over not receiving the expected collapsible bowl.
  • Several participants commented on the use of oversized boxes for small items, with one noting that it bothers their partner due to perceived waste.
  • Another participant explained that the box sizes are determined based on order profiles, suggesting that it is more cost-effective to use larger boxes than to create smaller ones.
  • One participant expressed frustration over their order status showing "received" despite having placed it recently, indicating a desire to try new products.
  • Another participant mentioned that their box was poorly taped, raising concerns about the integrity of the packaging.

Areas of Agreement / Disagreement

Views differ regarding the shipping status and packaging issues, with some participants experiencing delays while others have received their orders. No clear consensus emerges on the effectiveness of the shipping process or packaging standards.

Contextual Notes

Participants are sharing personal experiences related to their orders and shipping statuses, with a focus on the use of PC$ and the condition of the packaging upon arrival.

Who May Find This Useful

Consultants interested in the experiences of others regarding sample orders and shipping practices may find this discussion relevant.

ChefBeckyD said:
Ummm, because I cut myself again?:D


BTW - it was a pretty deep cut - it was still bleeding when I got home, I had to change the bandaid before I went to bed!:yuck:

One trick - if you have a deep cut and don't have butterfly bandages, cut a strip of adhesive from a regular band-aid and use the little piece to grip skin on one side and go over the cut to the other side. I usually do an "X" at an angle over the cut then put a bandage over that. That holds it close through activities so it heals and doesn't keep opening under the bandaid with movement and bleeding...

Here is my cheesy diagram:

Bandage.jpg
 
Did anyone get their collapsable bowl? That is weird.
 
janetupnorth said:
One trick - if you have a deep cut and don't have butterfly bandages, cut a strip of adhesive from a regular band-aid and use the little piece to grip skin on one side and go over the cut to the other side. I usually do an "X" at an angle over the cut then put a bandage over that. That holds it close through activities so it heals and doesn't keep opening under the bandaid with movement and bleeding...Here is my cheesy diagram:
Bandage.jpg
Thanks for the tip! BTW - there was an EMT/firefighter in the crowd....but she just kept telling to keep my hand up higher!:balloon: Funny - it didn't hurt at all yesterday, but today it really stings.
 
Shawnna said:
Did anyone get their collapsable bowl? That is weird.
I thought it was weird when I didn't get mine....but it's even stranger that no one seems to have gotten it. There haven't been any emails from HO that I missed have there?
 
And the plot thickens.....So, I was just checking shipping for a show order, and I noticed that my sample order has re-shipped.....very strange! I wonder if that is the collapsible bowl?

I did a product adjustment today, but that wouldn't ship under the same # as a sample order would it? I would think that would be under adjustments....
 
You would think they would say something like they did with the new scraper. I guess I'll see if I get mine.
 
wadesgirl said:
You would think they would say something like they did with the new scraper. I guess I'll see if I get mine.
That was my thinking too.....that's why it seemed so strange. It wasn't on the packing list in my box, but it was on the product adjustment screen as being in the order - which is why I placed an adjustment on it.
 
You should start a poll:
Didn't order one
Ordere one, got it
Ordered one, didn't get it
Still waiting for it to ship.

then you can really see if there is a conspiracy!
 
ChefBeckyD said:
Thanks for the tip! BTW - there was an EMT/firefighter in the crowd....but she just kept telling to keep my hand up higher!:balloon:

Funny - it didn't hurt at all yesterday, but today it really stings.

First, I'd question her training - LOL! Good to start but anywhere above your heart is high enough and you can't keep it there forever. You have to apply pressure and get it bandaged and let it clot. :)

It will sting as it is healing, and for the simple fact you are probably using it all day.
 
The last order I had was missing 4 customer items and the hostess tried calling them before she told me so then I got a hold of HO and got the items.

another time I was sent items that were not even on my order so I sent them back it was strange.
I am waiting for my new items as well which ones are you excited about? For me its the new color and the new additions to the dots and the colored knives
l monninger
 
I talked to HO tonight on a different issue and asked about my sample order. She said they aren't rushing sample orders because they don't want us to get them too early. That doesn't really make sense because they gave us the earned samples quite soon. It seemed as if she was just talking to talk, but I don't know.
 
  • Thread starter
  • #42
I called HO tonight to check on my sample order. The representative I spoke to was totally flummoxed by what I told her. She said she didn't know why it had said "picking" and went back to "received" but it was still showing as an open, received order, but they were also shipping non-commission order from 1/26-28, and I submitted it on the 25th. She said she would send an email to her supervisor about it.

I asked about the collapsible bowl and if there was an issue regarding it. She said she was not aware of one. I told her several consultants had mentioned they ordered it, but did not receive it. She was not aware of the issue. So, maybe call.

And, when I called, it said the wait time for well over 1 hour, but I had read on here to just hold, so I did. They literally answered within 1 MINUTE, and caught me off guard! I was needing to call in 2 broken stoneware adjustments, and figured I would have time to figure out where I put one of the receipts! lol So, I would definitely suggest holding if you call, at least if you can.

I have to do a supply order. I almost "ascared" to do it, especially since I'm applying the rest of my PC$ to it! ;) Hopefully no kinks will come up.

Tammy
 
When I called around 5:30 ish, they told me the wait time was 1:24-1:44. They called back about 30 minutes earlier than that. I almost waited on hold, but I really don't like to do that. I ended up getting the customers credit card info in the mean time. So I guess it's good I didn't wait on hold.
 
Did anyone get their sample orders yet? I ordered mine on 1/28 and it still shows received. I was just wondering, didn't know if I needed to give them a call or not.
 
Yes, I ordered mine on the 26th and received them today, including the Collapsable Bowl.
 
I'm still waiting on mine, too, Mary. I ordered on the 29th.
*sigh*
 
I haven't ordered yet. Don't know what to get. I want selections from each group, but not the entire group. I'll probably just order here and there to get what I want. I did place a supply order yesterday though.
 
Mine are still showing "received." If there is no activity by tomorrow, I am going to call HO. I submitted them Jan 29th. My supply order that was submitted at the same time was delivered today.
 
I just don't understand what is taking so long. If they didn't want to send them out too early, then why did they let us place the order? I would like to get my stuff so that I can play around with them before March. I want to know how to use them before I have to take them to shows. I guess they have their reasons, but still don't understand. Oh well!
 
I placed my order on the 28th. I called last Friday when it still said Received. They told me to give it a little longer but to call today or tomorrow if it hasn't moved. I'm calling them tonight, I want my stuff by this weekend, otherwise it would probably be next Tuesday before I get them
 
wadesgirl said:
I placed my order on the 28th. I called last Friday when it still said Received. They told me to give it a little longer but to call today or tomorrow if it hasn't moved. I'm calling them tonight, I want my stuff by this weekend, otherwise it would probably be next Tuesday before I get them

Okay, you just talked me into it. I went ahead and called tonight and I am waiting on a call back. I will keep everyone posted!
 
Okay, received my call back and they are going to go ahead and send it to the warehouse and it should go out in 24-48 hrs. All she said was that they got backed up at the end of the month.

So, everybody go ahead and give them a call!
 
I submitted both a sample product order and a supply order on the 30th. I received box 2 of 2 today (Tuesday) for the supply order and I should receive box 1 of 2 tomorrow (Wednesday). My sample order is still showing as received.
 
I ordered on the 25th and received mine yesterday so i would say the one orderd on the 28th or 29th should be another couple days.
 
MINE SHIPPED LAST NIGHT! Sorry, just too excited. I finally called HO and when I was waiting for a call back, I checked one last time online and it shipped. I should hopefully be getting my products tomorrow but we'll see how well FedEx does in the snow!
 
I ordered both supplies & samples on the 31st. The supply order has shipped as of late yesterday, but samples are still showing received.
 
wadesgirl said:
MINE SHIPPED LAST NIGHT! Sorry, just too excited. I finally called HO and when I was waiting for a call back, I checked one last time online and it shipped. I should hopefully be getting my products tomorrow but we'll see how well FedEx does in the snow!

Mine too! I am excited too. I was told last night it would ship within 24-48 hrs, but they must have shipped it right out.
 
kspry said:
I ordered both supplies & samples on the 31st. The supply order has shipped as of late yesterday, but samples are still showing received.

I ordered mine on the 28th and it finally shipped today. Give it a couple more days, they'll catch up with everything.
 
I just looked and the estimate delivery date changed to today (love living close to HO) BUT... it's snowing like crazy and I doubt the drivers will go out today. So I'm still crossing my fingers for tomorrow. New Survivor and new products, couldn't get any better!
 
Yeah, I don't think my host is going to get her show order today because of snow.
 

Frequently Asked Questions

Has anyone received their Spring/Summer sample orders yet?

Many consultants have started receiving their Spring/Summer sample orders. However, delivery times can vary based on location and shipping methods. It's best to check with your local shipping provider for the most accurate updates.

When should I expect my Spring/Summer sample order to arrive?

Typically, sample orders are shipped out within a few weeks of placing the order. If you haven't received your order within that time frame, consider reaching out to Pampered Chef customer service for assistance.

What should I do if my sample order hasn't arrived?

If your sample order hasn't arrived after the expected delivery time, first check your order confirmation for tracking information. If you still have concerns, contact Pampered Chef support for further assistance.

Are there any delays reported for the Spring/Summer sample orders?

Some consultants have reported delays due to high demand or shipping issues. It's advisable to stay updated through the Pampered Chef consultant community for any announcements regarding delays.

Can I track my Spring/Summer sample order?

Yes, you can track your sample order using the tracking number provided in your order confirmation email. If you didn't receive a tracking number, reach out to customer service for help.

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