What to Do When Your Fundraiser Order is Placed with the Wrong Consultant

[ChefMary412]

I just got an email from the host of a fundraiser. She ordered from the wrong consultant. Is there anything she/I can do now? I have the lady's name... she is not on CS. Is it too late for my host to cancel her order? I think I know the answer, I am just wondering if there is something else that can be done. I told her to call Solution center to see...

 

[Ish]

That happened to me...call the home office fast! they ship within 24-48 hours...if you can catch it great, if not... you will have to wait till the customer receives the order and then they need to refuse it. it is a huge mess... hope you can catch the order before it is processed... also have the customer call as well because they will need their cc# to cancel.

 

[Admin Greg]

It is unfortunate that your host ordered from the wrong consultant, but there are a few options that can be explored. First, your host can contact the consultant directly and explain the situation. They may be able to cancel the order or work out a solution. If the consultant is not responsive or willing to help, your host can also reach out to the company's solution center for assistance. They may be able to provide guidance on how to proceed and potentially cancel the order. It is also important for your host to communicate with the consultant and keep them updated on the situation. Hopefully, a resolution can be reached that satisfies both parties.