Upping Catalog Show Success: Tips for Getting Hosts Excited & Turning In Orders

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Discussion Overview

The thread explores various strategies and personal experiences related to increasing the success of catalog shows among Pampered Chef consultants. Participants share their challenges and methods for motivating hosts to turn in orders.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, mentions having five catalog hosts but only one is turning in orders, seeking ideas to improve success.
  • Another participant shares their experience of offering incentives and maintaining regular communication with hosts, which they believe has led to better outcomes.
  • One participant expresses frustration with hosts who do not follow through, noting that some may feel less obligated to complete the process.
  • Several users mention the importance of motivating hosts and providing them with product knowledge to encourage orders.
  • One participant describes a successful catalog show hosted by a friend, highlighting the effectiveness of engaging with potential customers in social settings.
  • Another participant emphasizes the value of consistent communication, including weekly updates on host benefits, which they believe has significantly increased their sales.
  • One participant notes that the familiarity of hosts with products can influence the success of catalog shows, suggesting that hosts should be equipped with key product information.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various strategies, with no clear consensus on a single approach to ensure catalog show success.

Contextual Notes

Participants share personal experiences and observations regarding the dynamics of catalog shows, including the challenges of host engagement and the impact of communication strategies.

Who May Find This Useful

Consultants looking for insights on improving catalog show outcomes and those interested in peer experiences related to host motivation and engagement.

Messages
592
Do you book a lot of catalog show? If so how do you get them excited and keep them going to turn them in. I had 5 catalog hosts this month and only 1 will be turning it in. Any ideas on how to up the success of these?
 
I offer spiffs for my catalog hosts and keep in touch with them - which I've been known to NOT do sometimes. I always tell them up front that we close on "x" day, but if that day isn't possible, then we have to close by "x". And I try to make the first day at least 2 weeks after the start of the show, and the second day no less than 4 days before month end so I'll get everything in before the last day. So far, it seems to be working. I'll attach the items I send out with my catalog shows to see if it'll help you or not. Best of luck!!!

Ok - I have 2 other files that are in Excel, but it won't let me upload them. I'll try to convert or re-do, but in the meantime, if you want to see them, just email me and I'll send it that-a-way!
 

Attachments

Mine are flaking on me as well.

I am going to try to keep in better contact with them and take what orders they have once a week.Then they have to turn it in because people want their orders. I still have a catty show out from Feb. she keeps saying she will close, but never does. She did mention that her guests are upset that they don't have their products yet. I told her that she only has until Monday of next week, want to have the money in hand, because fall items will no longer be available and IN's sales tax goes up April 1st.


All you can do is your best. Some peope who do catalog shows do them because they don't feel obligated to follow through. Just keep a smile on your face and deep breathe. If they try to cancel...make sure they know what they are missing out on!
 
Mine are either AWESOME or horrible. I haven't figured out the formula yet but I had 2 last month cancel but have one to turn in on Monday and she is at $500. I think it is all in motivating your hosts... and in some cases we need to give them the words to use to get the orders... I don't know what those are but the awesome shows I have had the hosts knew what the great products were that their friends would love... the horrible shows were people not familiar with PC so maybe they couldn't tell thier friends... you HAVE to have THIS product. I don't know if that helps or not but if you know the host isn't familiar with PC give her the "basics" that everyone HAS to have like the food chopper or whatever your favorite prod is.

My SIL did a catty and put a note on it that said... my new favorite product is the Mix-n-Chop on p.?? Check it out! Every order had at least 1 on it... and she didn't talk to these people... just left the catty laying around. Maybe you put a little note on the front to "Check out the ??? on page ??? it's great for ???" Make sure it is a good priced item though and not something cheap - she is putting the food chopper on for her next new fav!! :)
 
hperschnick said:
Mine are either AWESOME or horrible. I haven't figured out the formula yet but I had 2 last month cancel but have one to turn in on Monday and she is at $500. I think it is all in motivating your hosts... and in some cases we need to give them the words to use to get the orders... I don't know what those are but the awesome shows I have had the hosts knew what the great products were that their friends would love... the horrible shows were people not familiar with PC so maybe they couldn't tell thier friends... you HAVE to have THIS product. I don't know if that helps or not but if you know the host isn't familiar with PC give her the "basics" that everyone HAS to have like the food chopper or whatever your favorite prod is.

My SIL did a catty and put a note on it that said... my new favorite product is the Mix-n-Chop on p.?? Check it out! Every order had at least 1 on it... and she didn't talk to these people... just left the catty laying around. Maybe you put a little note on the front to "Check out the ??? on page ??? it's great for ???" Make sure it is a good priced item though and not something cheap - she is putting the food chopper on for her next new fav!! :)




Heather - what a GREAT idea! Why has no one thought of this before? I will start suggesting this to my hosts - maybe even give them some ideas......This is the best thing I've heard for Catalog Show sales in a LONG time!:thumbup: :thumbup: :thumbup:
 
I call them once a week and e-mail them weekly with an update on what host benefits they've earned so far. I also let them know how far they are from the next level's benefits. The last week of the catalog show, I e-mail a daily update. I used to not do this, and my catalog shows were $150-$300. Now they are closing at $600 or more.
 
The best Catalog Show that I have had was hosted by a close friend who originally wanted to do a Cooking Show but with with her having 5 boys and each in a different sport or activity we really couldn't find a time. She passed around the Catty Show packet while she was sitting at the various practices and ended up with a $700 show just from the sports moms! Her reasoning is that the mom's are all sitting around waiting for practice to be over...they are all bored....and they all have their checkbooks! :D On another note, with a few bombed catty shows that I have had, I realized that I just assumed that the host knew what to do, i.e. keep the catalogs moving along in the office with stickers, email friends and follow up with people. I'm trying to work on my host coaching and I'm realizing that not everyone is like my friend.:) I think people have a hard time following up with others...they don't want to seem pushy. Sound familiar to anyone?:rolleyes: I know that I need to work on this too....:)

Heather, I love the sticker with the favorite product on it idea! :)
 

Frequently Asked Questions

What are some effective ways to get hosts excited about their catalog shows?

To get hosts excited about their catalog shows, start by sharing your enthusiasm for the Pampered Chef products. Provide them with a personalized host packet that includes samples, product information, and tips for success. Encourage them to invite friends and family and offer incentives for reaching certain sales goals. Additionally, share success stories from previous hosts to inspire and motivate them.

How can I help my hosts promote their catalog shows effectively?

Assist your hosts by providing them with promotional materials, such as social media graphics and email templates. Encourage them to create a buzz by sharing their excitement on social media, sending personalized invitations, and following up with potential guests. Offer to host a virtual kickoff party to demonstrate products and generate interest.

What strategies can I use to turn in orders after a catalog show?

After the catalog show, follow up with hosts and guests promptly. Create a sense of urgency by reminding them of any limited-time offers or promotions. Make the ordering process easy by providing clear instructions and offering assistance with placing orders. Consider offering a small incentive for guests who place orders within a specific timeframe.

How can I encourage repeat business from catalog show guests?

To encourage repeat business, maintain communication with guests after the catalog show. Send thank-you notes, share product tips, and invite them to future events. Consider creating a loyalty program or offering exclusive discounts to returning customers. Engaging with them through social media can also keep them connected and interested in future Pampered Chef offerings.

What are some common challenges hosts face with catalog shows, and how can I help?

Common challenges include low guest turnout and difficulty in collecting orders. To help, provide hosts with strategies for inviting guests and creating excitement. Offer to assist with follow-ups and remind them to engage with their network. Additionally, share tips on how to showcase products effectively, even in a catalog format, to help drive sales.

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