Struggling With 3-2-1 Approach? - Find Out What's Working for Others

Click For Summary

Discussion Overview

This thread centers around participants' experiences and challenges with the 3-2-1 approach in their Pampered Chef businesses. Many express struggles in achieving the recommended contacts and bookings, while others share personal anecdotes and tips that have worked for them.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration with not being able to reach the 2 or 1 contacts after making 3 daily attempts.
  • Another participant shares that their director emphasized the importance of speaking to live people rather than leaving messages.
  • One user mentions that wearing Pampered Chef logo clothing has led to inquiries about the business.
  • Several participants suggest asking for referrals when a potential host declines to book a show.
  • One participant notes that they have been making calls but still struggle to convert referrals into bookings.
  • Another participant mentions that consistency in efforts may yield results in 60 to 90 days.
  • One user shares that they found success by focusing on customer follow-ups rather than directly seeking bookings.
  • Another participant recounts their experience of making numerous calls and eventually securing multiple bookings.

Areas of Agreement / Disagreement

Views differ on the effectiveness of various strategies, with some participants advocating for specific approaches while others share their unique experiences without a clear consensus on what works best.

Contextual Notes

Participants are primarily consultants sharing personal experiences and strategies related to the 3-2-1 approach, reflecting a range of success levels and challenges.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants seeking insights into overcoming booking challenges and exploring different strategies for lead generation.

amy07
Messages
2,785
Ok, so we all "know" that if we use the 3-2-1 approach our business is "supposed" to take off. Ok, so here's the problem, I have been doing the 3+/day, and can't get to the 2 or 1!:o :o
I'm still relatively new in this biz, so I am literally running out of CCC I can make, I have been going thru my list of 100. And like previous posts, I am leary of leaving messages, because I want a "live" person. My skin was starting to get thick from hearing no so much, but now, I am breaking :( . Of course this is my hormonal week anyways (TMI, I know) but I feel like such a loser. I see so many of you having great success with doing the 3-2-1, but I just am not getting there! Granted I do have shows lined up, but not like I want. Am I just expecting too much too soon?

And as a side note, I have no problems starting conversations with complete strangers and bringing up PC, carry a bag with catalogs sticking out, have the office in the car bit, and leave mini catalogs places with contact info. I feel like I am really trying everything I can do to drum up some leads/contacts etc. Please do not tell me to go to my upline - as I have previously stated, that is not a means of support for me.

So what is working for you guys? What have those of you who have been in a slump done to turn your biz around? I was listening to a training CD, and the presenter was saying that she went from having "0" shows to doing over $6k/month. Someone please tell me how?!?!:confused: Inquiring minds want to know! I don't want to be DSA statistic and end up quitting!
 
I recently had new consultant training, and the director made a point to say that 3 contacts a day meant 3 LIVE people, not answering machines, e-mails, or non-answers. Are you counting that way? Maybe that would help?

Also, take catalogs out in public and flaunt them, lol. I got a potential booking at the movie store that way! :)
 
Do you have any PC Logo clothing..??? I have noticed that the more that I when I wear something that says PC on it or if I carry a bag that says PC on it.. I get questioned asked about the business..... Offer a open house, invite your past host, Do you have any shows on your books at all??
 
Speaking to 3 people is definitely what we have to do, not just leave messages, as the previous posters have stated.

Also, when you do ask, if the answer is "no", are you asking for a referral? Sometimes, if you give someone a $10 credit for a referral, if that referral actually books a show, which they can use on an order at that show, it may help you get more referrals.

Make sense?

Other than that, I guess I'd say, just keep plugging away. There's an old saying...."if you sling enough spaghetti, eventually some of it is bound to stick"!!

Best wishes,
Paula
 
  • Thread starter
  • #5
I am speaking to 3 "live" people a day. And nothing. I have gotten a few referrals, but even those aren't turning into shows. I don't want to get down and be negative,but I am struggling. I even send out a newsletter, and this past month just out of curiousity to see if anyone was reading it I put that I would give a free gift to anyone who used my website "contact me". I also wanted to see if I could generate more traffic thru the website. Not ONE person did it. I know that I can not be the only one struggling right now, as the bookings forum is always having people looking for new ideas.
So, what have you used to get yourself out of a slump?
 
This is probably not the most fun thing to hear, but if you keep doing what you are doing you will see results, but usually in 60 or 90 days.

I have learned that the saying what you do today will effect your business in 60-90 days. That is correct from the results I have seen.

Good luck, keep your chin up and see if you can find a vendor event to get your name in front of some new contacts.
 
Amy - I was just going to say what AlmondFarm said!

Plus - we've all been where you are right now! One of the amazing things about this business is that it only takes one show to turn your business around! I have learned that preseverance is about 90% of the success of my business!

The summer months are hard - hang in there and I promise - things will pick up!
 
I think there are lots of good tips here but really you just have to keep plugging. I have had decent sales but mostly from having catalog shows running... and most of those I've booked from an initial crop of 5 or so catalog shows. I have not had tons of luck with live shows, and I've had a ton of cancellations. One thing you could try is to get a referral postcard and contest going... go back to your list of 100 and ask everyone on there to find you referrals. For every referral that books a show, offer them $5 or $10 in product credit at that show, make sure to stress that fundraisers, catalog shows and wedding registries count (I would add a minimum purchase to have the registry count, like once it hits $300 in sales). Then add in a contest like the person who brings you the most referrals resulting in shows closed by the end of August (or whenever) will win something a little nicer, like an extra larger product you might have, or buy an extra host special to give away. But I don't think email is the route to go, try and get these people on the phone and make plans for when you will call them back to get the referral names. Good luck and hang in there!
 
Sounds like you are getting the wrong three people on the phone :p

Seriously, though, ask for referrals, offer $5 off at for the person who referred the host to you. Know that it will take a couple months to see more consistency in your schedule. Get the right 3 people on the phone :rolleyes:

Call all your customers and ask how they are liking their products. Then say, "Do you have a minute? I want to share some of the fabulous new things The Pampered Chef has!" Talk about the specials, whatever. Try to find out what they need.

Also, maybe you need to stop looking for bookings right now. Merely call your customers to see how they like their products, if they need a recipe, etc. The more I needed a booking, the less I got. When I got on the phone to just check in, with the attitude of "What can I do for the customer," I got bookings. Probably because my attitude and therefore word choices were different. I had more conversations that led to bookings.

Takes a while, but it _will_ pay off.

Robin
 
Last edited by a moderator:
Something else you might want to do is take a teleclass and get specific words and scripts to say. Sometimes just having the correct words makes the call go smoothly. Even today I had a sister director call me to tell me she got 5 bookings for the end of the month and I asked her what she said.
 
cmdtrgd said:
Something else you might want to do is take a teleclass and get specific words and scripts to say. Sometimes just having the correct words makes the call go smoothly. Even today I had a sister director call me to tell me she got 5 bookings for the end of the month and I asked her what she said.

So what did she say?? :)
 
  • Thread starter
  • #12
cmdtrgd said:
Something else you might want to do is take a teleclass and get specific words and scripts to say. Sometimes just having the correct words makes the call go smoothly. Even today I had a sister director call me to tell me she got 5 bookings for the end of the month and I asked her what she said.

Uh, Kate..............want to share?:p :o :p
 
I was going through a booking slump in November (yes... our busiest time!) I committed to making 5 calls a day. I did leave messages. I followed the script from the 24 in 24 but didn't tell people I was working a challenge. I wanted them to host for them, not to help me out. In any case... it was frustrating but I did it for 3 weeks and made about 80 calls in all. I got some really good shows... one $1900.. and enough bookings to last me several months. Don't give up... just know that your persistence will pay off! And just as an FYI... the $1900 host was from a message I left and she called me back to book. A $1000 show a week after that was also the result of a message I left so don't underestimate that!
 
Sorry, having a bad day and I didn't even think to let you all know! She took all her survey and drawing and booth slips and sorted them into hot, warm and lukewarm and then started with the hot group. She said, "Hi, I met you at______ and you expressed an interest in hosting a show. I just wanted to let you know that I had a few cancellations at the end of the month and was wondering if you would like to take advantage of one of those dates." She also mentioned sell-a-thon and how she was earning Fall products and how it would help her. She also had four $15-20 items in her stock. She told them "On a first-come first-served basis you can choose one of the items at your show." Since it was sell-a-thon, she let them know it was special and not something she did normally.
 
cmdtrgd said:
Sorry, having a bad day and I didn't even think to let you all know! She took all her survey and drawing and booth slips and sorted them into hot, warm and lukewarm and then started with the hot group. She said, "Hi, I met you at______ and you expressed an interest in hosting a show. I just wanted to let you know that I had a few cancellations at the end of the month and was wondering if you would like to take advantage of one of those dates." She also mentioned sell-a-thon and how she was earning Fall products and how it would help her. She also had four $15-20 items in her stock. She told them "On a first-come first-served basis you can choose one of the items at your show." Since it was sell-a-thon, she let them know it was special and not something she did normally.
That's a good idea. I may have to try it.
 
Talking to someone out in real life counts as one of your contacts!

Try to spread out your contacts, not focusing on just, say, your church friends. Have each of your three contacts come from different areas in your life.
 

Frequently Asked Questions

What is the 3-2-1 Approach in direct sales?

The 3-2-1 Approach is a method used in direct sales to help representatives effectively connect with potential customers. It typically involves reaching out to three new contacts, following up with two previous leads, and scheduling one event or party. This structured approach helps maintain consistent engagement and can lead to increased sales and customer relationships.

Why am I struggling with the 3-2-1 Approach?

Struggles with the 3-2-1 Approach can stem from various factors, such as lack of confidence, difficulty in finding new contacts, or challenges in following up effectively. It's important to identify specific areas where you feel stuck and seek support or training to overcome those obstacles. Connecting with a mentor or joining a support group can also provide valuable insights and encouragement.

What are some successful strategies others have used with the 3-2-1 Approach?

Many successful representatives have found that personalizing their outreach makes a significant difference. This can include tailoring messages to the interests of potential customers, utilizing social media to connect with new leads, and setting specific goals for each week. Additionally, sharing success stories and testimonials can help build credibility and encourage engagement.

How can I track my progress with the 3-2-1 Approach?

Tracking your progress can be done through a simple spreadsheet or a dedicated app designed for direct sales. Record your daily or weekly activities, including the number of new contacts made, follow-ups completed, and events scheduled. Regularly reviewing this data will help you identify patterns, celebrate successes, and adjust your strategy as needed.

Where can I find support and resources for improving my 3-2-1 Approach?

Support and resources can be found through various channels, including your direct sales company’s training programs, online forums, and social media groups dedicated to direct sales. Additionally, consider attending workshops or webinars that focus on the 3-2-1 Approach and other sales techniques. Engaging with a community of fellow representatives can provide motivation and new ideas.

Similar Pampered Chef Threads

  • jsanderson0508
  • Business, Marketing and Customer Service
Replies
2
Views
5K
ShellBeach
  • ChefEsther
  • Business, Marketing and Customer Service
Replies
14
Views
3K
christinaspc
  • aried
  • Business, Marketing and Customer Service
Replies
2
Views
1K
Nanisu
  • smilesarepriceless
  • Business, Marketing and Customer Service
Replies
16
Views
2K
buckeyefan08
  • Kelly8
  • Business, Marketing and Customer Service
Replies
2
Views
2K
Jolie_Paradoxe
  • ChefBeckyD
  • Business, Marketing and Customer Service
57 58 59 60 61
Replies
2K
Views
123K
raebates
  • katie0128
  • Business, Marketing and Customer Service
Replies
9
Views
2K
raebates
  • lisasfuncooking
  • Business, Marketing and Customer Service
Replies
2
Views
1K
lisasfuncooking
  • etteluap70PC
  • Business, Marketing and Customer Service
73 74 75 76 77
Replies
2K
Views
131K
etteluap70PC
  • hoosierchef
  • Business, Marketing and Customer Service
Replies
10
Views
2K
JackieBozeman
Back
Top