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finley1991 said:I do all of my calls around 10am. That way I am done for the day and I don't have to think about this.
I sometimes reach people and sometimes don't. I find when I call in the evenings, I get more answering machines than I do during the day. Go figure. Plus, if I don't have a show, the evening belongs to me... I don't want to be working.
The best day for scheduling CC calls will depend on your availability and the availability of your customers. It is recommended to choose a day that is not too busy for you and a day that most of your customers are likely to be available. Wednesdays and Thursdays are usually good options as they are mid-week and people are usually more available during those days.
The best way to determine the best day for your customers is to reach out to them and ask for their availability. You can send out a survey or simply ask them directly during your interactions. This will ensure that you are choosing a day that works best for the majority of your customers.
The best time of day for CC calls will also depend on your own schedule and the availability of your customers. It is recommended to schedule calls during mid-morning or mid-afternoon as people are usually more available during those times. However, it is important to also consider time zones if you have customers in different regions.
While weekends may seem like a convenient time to schedule CC calls, it is important to keep in mind that people are often busy with their personal lives during weekends. It is recommended to avoid scheduling calls on weekends unless it is the only time that works for both you and your customers.
Scheduling CC calls on a busy day can result in missed or rescheduled calls, which can affect your customer relationships and sales. It is important to choose a day that is not too busy for you and your customers to ensure a successful and productive call. However, if a busy day is unavoidable, make sure to properly communicate with your customers and reschedule if needed.