Shows Not Showing up in Consultant Connection
- Thread starter winklermom
- Start date
-
- Tags
- consultant shows
Click For Summary
Discussion Overview
Participants are discussing issues related to shows not appearing in Consultant Connection, particularly for the month of November. Many express concerns about delays and the impact on their sales status, while sharing personal experiences regarding the timing of updates and the challenges faced with the Home Office's processing capabilities.
Discussion Character
- Anecdotal
- Opinion-based
- Technical explanation
Main Points Raised
- One participant mentions having two shows not showing up in Consultant Connection and expresses concern about their sales status.
- Another participant shares their experience of waiting for updates, noting that they expect changes to occur at 2 pm.
- Several users mention that they have seen shows submitted in P3 but are worried about missing out on credits due to delays.
- One participant notes that updates may take longer than expected due to a high volume of orders and technical issues at the Home Office.
- Another participant shares their experience of having a show submitted but not appearing in Consultant Connection, emphasizing the importance of checking the shipment page for updates.
- One participant discusses confusion regarding shipping boxes for a submitted party, highlighting a misunderstanding about how they are numbered.
- Several participants express patience, indicating that updates can take time, especially during busy periods.
Areas of Agreement / Disagreement
Views differ regarding the timing of updates and the reliability of the system, with some participants expressing frustration while others remain patient and understanding of the circumstances.
Contextual Notes
Participants are sharing personal experiences during a particularly busy time of year, which may affect the processing and visibility of submitted shows.
Who May Find This Useful
Consultants experiencing similar issues with show visibility in Consultant Connection may find the shared experiences and insights relevant.
- 643
- 512
- 643
- 20,320
- 914
- 3,768
You wouldn't want the host thinking there were two boxes coming and waiting for the second, so they just number them both 1.
- 3,768
- 78
- 20,320
lindseystar said:
CC only updates once a day - and it won't ever show anything that you've submitted until the next day. The best way to see if something is received is if it shows up on the shipment page. That's the first place it shows up.
Usually CC updates for me between 10-11am eastern time. But with this VERY busy time of the year, it's been a little later in the day, however - they have been good about letting us know that updates will be late.
The exception to all of that is when they get slammed the last day of the month - that makes it more difficult.
My guess is that having to switch back to the old way of processing credit cards is holding things up a bit...but I'm pretty sure they "have it together" and know what they are doing.
- 11,383
ChefBeckyD said:CC only updates once a day - and it won't ever show anything that you've submitted until the next day. The best way to see if something is received is if it shows up on the shipment page. That's the first place it shows up.
Usually CC updates for me between 10-11am eastern time. But with this VERY busy time of the year, it's been a little later in the day, however - they have been good about letting us know that updates will be late.
The exception to all of that is when they get slammed the last day of the month - that makes it more difficult.
My guess is that having to switch back to the old way of processing credit cards is holding things up a bit...but I'm pretty sure they "have it together" and know what they are doing.
My thought exactly!
Frequently Asked Questions
Why are my shows not appearing in Consultant Connection?
There could be several reasons why your shows are not showing up in Consultant Connection. Common issues include delays in processing, incorrect login credentials, or a need to refresh your browser. Make sure you are logged in with the correct account and check for any updates or notifications from Pampered Chef.
How can I refresh my Consultant Connection to see my shows?
To refresh your Consultant Connection, try logging out and then logging back in. You can also clear your browser's cache and cookies or try accessing the site from a different browser or device. This can help resolve any temporary glitches that may be preventing your shows from appearing.
What should I do if my shows are still missing after refreshing?
If your shows are still not showing up after refreshing, check if the shows were submitted correctly. You can also verify with your host to ensure that the show was officially submitted. If everything seems correct, consider reaching out to Pampered Chef support for assistance.
Are there any known system issues affecting show visibility?
Occasionally, Pampered Chef may experience system maintenance or updates that can temporarily affect the visibility of shows in Consultant Connection. Check the official Pampered Chef website or your email for any announcements regarding system issues or maintenance schedules.
How can I ensure my shows are submitted correctly in the future?
To ensure your shows are submitted correctly, double-check all the details before finalizing the submission. Make sure to follow the submission process outlined in your training materials. Additionally, encourage your hosts to confirm that they have completed any necessary steps on their end to finalize the show.
Similar Pampered Chef Threads
- Suzy Englert Pampered Chef Shows
- pamperedpals Pampered Chef Shows
- pkd09 Pampered Chef Shows
- smspamperedchef Pampered Chef Shows
- jcsmilez Pampered Chef Shows
- DianeM Pampered Chef Shows
- sarahmarie Pampered Chef Shows
- sailorsarah Pampered Chef Shows
- Puccalsellate Recruiting and Team Leaders
- Laura Kavanaugh Pampered Chef Shows