Help! Order Is Not Showing up on Shipment Status

[sarahmarie]

I placed a show order and a supply order on tuesday night within on hour of each other. The supply order is already being picked but the Show order is not showing up on my shipment status. How long should I wait? who should I call? AHHHHHH! I put this one in late anyway! oops!

 

[whiteyteresa]

Call this phone number 1-800-449-2433

follow the prompts and you will see if the order was received. I do this along the time to see if orders are shipped or not.

If you have a problem with the phone #, let me know

 

[AJPratt]

My recent orders were SLOW! I submitted on the 12th, and not shipped until the 16th. I just got them yesterday. I was shocked that it took so long.

 

[tlennhoff]

I've found the computer systems at CC are out of sync. Orders show as recieved and when I call they tell me they have shipped. When in doubt call HO and wait.

 

[gilliandanielle]

Mine are talking a while to show as recieved as well, plus all of them are taking FOREVER to show up in my IPT!

 

[klsnyder]

They are taking much longer than usual lately. I submitted 3 orders 2 weeks ago that took a week and a half to receive. Not typical!

 

[jrstephens]

They seem to be taking FOREVER these days!