janezapchef
Gold Member
- 1,102
Hi Everyone,
I posted this somewhere else, so, it might look familiar, but I thought it was especially important for people to see...
I just want to give you a heads up about something. I placed a supply order early this week and wrote in the Help Whip Cancer pins as explained in the Weekly Bites. When I checked on the status of my supply order, it wasn't changing from "received" while other orders were being shipped that were submitted later. I just got off the phone with customer service, and my supply order was delayed because the pins were not showing up in the system -- AT ALL. I had to actually walk the customer service lady through where I found the number before she even would accept that it was an actual product. They didn't have any explanation for it except that I submitted it the same day the pins became available (or at least when it was posted on Weekly Bites), and it was just a glitch. It's really not a big deal because they were able to fix it. However, I wanted to bring it to your attention just in case anyone else has ordered the pins. Watch the status of your order to make sure it goes through as usual, just in case.
Have a good one,
Jane
I posted this somewhere else, so, it might look familiar, but I thought it was especially important for people to see...
I just want to give you a heads up about something. I placed a supply order early this week and wrote in the Help Whip Cancer pins as explained in the Weekly Bites. When I checked on the status of my supply order, it wasn't changing from "received" while other orders were being shipped that were submitted later. I just got off the phone with customer service, and my supply order was delayed because the pins were not showing up in the system -- AT ALL. I had to actually walk the customer service lady through where I found the number before she even would accept that it was an actual product. They didn't have any explanation for it except that I submitted it the same day the pins became available (or at least when it was posted on Weekly Bites), and it was just a glitch. It's really not a big deal because they were able to fix it. However, I wanted to bring it to your attention just in case anyone else has ordered the pins. Watch the status of your order to make sure it goes through as usual, just in case.
Have a good one,
Jane
