Delayed Shipment Status and Lag Times at FedEx Warehouse - Updates Not Showing?

[kdangel518]

That the shipment status on FedEx is not updating and the warehouse is starting to experience some lag-times with shipping?

I have a supply order that says expected delivery date today, but the last update was when it left Carol Stream, IL.

Also, I have a customer who placed a web order on Saturday, and I submitted a small-ish show on Saturday, and both have said picking for about three days now. Usually web order ship within two days! I hope that they're just busy with all our pre-holiday orders and it's not that the status hasn't been updated

 

[ChefBeckyD]

Always happens at the end of one month/beginning of another. It will be back to normal in a day or two.

over 90% of shows are submitted on the last day of the month...it creates a backlog.

 

[kdangel518]

Becky you are so right, I didn't even think about that! Thanks

 

[ChefBeckyD]

YW....


Although, the site updating has been slow for a while. I often get shipment before it says it's shipped on the site!

 

[Mrs.H.]

I bought my mom the hwc coffee n more cups and it still says picking, my dad called to say he got the PC box today. So Fedex and HO aren't updating things right. I also got a box yesterday that still say IL as its location and expected delivery date of Oct. 31. Figure out that one!?