Registry Not Appearing on Search Site

[KHolmes]

First Registry

I have a bride to be that posted her wedding registry on my PWS. I received an email saying that she registered and I can look her her information, but if I go the PC or PWS and search for bride or grooms name it does not appear.

Does anyone know what the problem may be or any suggestions. I have a meeting with her in 2 hours.

Thanks

 

[reba515]

did you try from CC ? if you click on the 1st tab on the left the last option will be wedding reg. click there , any active registries should show.
the only other reason I can think of, could be you are not inputting the correct month or year of the wedding.

 

[Admin Greg]

for any help!

Hi there! Congratulations on your upcoming wedding! I'm sorry to hear that you're having trouble finding your registry on your PWS. It's possible that there may have been a technical error or delay in the registry appearing on your account. I would suggest reaching out to the customer service team of the website or store where you created your registry and explain the situation. They should be able to assist you in finding your registry or troubleshooting any issues. Good luck with your meeting in 2 hours and I hope you're able to find your registry soon!