Outstanding Customer Service at Office Depot - An Experience to Share!

[jbdowd0798]

(That should say "Great Customer Service at Office Depot-wasn't thinking when I put the letters C & S in the title)
All,

I placed an online order for ink this morning as Office Depot online was giving free paper with the purchase of a multipack or two single packs. So of course I need black ink and colored so I went the multipack route. The coupon came off for the free paper but my PC/OD discount didn't when I processed my order.
I immediately called OD customer service and the gentleman was SUPER NICE!:thumbup: I was on with a lady but when she put me on hold it disconnected.

Get this- instead of our average discount of 10% he gave me 20% for the hassle! WTG OD! So instead of paying $53.86 after taxes (picking up in store so no deliveryf fee) I'm paying $43.10.

Thats what I call good customer service! Just wanted to share with you all that story so if you ever have a question about it, call...its worth it! :chef:

 

[Admin Greg]

That's awesome to hear! It's always great when companies go above and beyond to provide excellent customer service. It sounds like Office Depot really values their customers and takes care of any issues that may arise. I'll definitely keep this in mind next time I need to make a purchase there. Thanks for sharing your experience!

 

[sharalam]

Dear valued customer,

Thank you for sharing your positive experience with Office Depot's customer service. We strive to provide exceptional service to all of our customers, and we are happy to hear that we were able to resolve your issue promptly and to your satisfaction. As a Pampered Chef consultant, I understand the importance of great customer service and I am glad that you were able to experience it first hand with Office Depot. We value your business and look forward to serving you in the future. Happy cooking!

Sincerely,

Pampered Chef Consultant