Iso Rec Chillzanne Ice Insert Thingy..

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A customer is seeking to purchase a specific Rectangle Chillzanne Ice insert, used for the egg server, after misplacing it during recent moves. Attempts to obtain a replacement from the manufacturer have been unsuccessful. A suggestion was made to check Sierrahousewares.com, the producer of Chillzanne items, which offers various replacement parts at reasonable prices and has received positive feedback for customer service. Users have shared their experiences ordering replacement parts, highlighting the effectiveness of contacting customer service directly when items are difficult to find online. Overall, the discussion emphasizes the availability of replacement parts for Chillzanne products and the helpfulness of the manufacturer’s customer service.
BeaLorene
Messages
109
Hello~

I have a customer who in her recent many moves believes that she has left her Rectangle Chillzanne Ice insert in one of the fridges of her past and is interested in only purchasing the insert. This would be the one that flips over for the egg server. I already tried HO and it isn't offered as a replacement. If anyone has one they would be interested in selling, please pm me. I'm thinking that I might just need to use this as a booking incentive for her.:)

Thanks!
BeaLorene
 
Check out the website Sierrahousewares.com-you can purchase replacement parts for the chillzanne items, they are the makers of our chillzanne line. I was able to order replacement domes for the large round dome platter we use to sell and they were reasonably priced. Customer service was excellent also, very fast, received delivery within days!
 
  • Thread starter
  • #3
Thanks for the info Lisa! I'll have to give that website a try.Blessings~BeaLorene
 
I think you will have to call customer service, I see the picture of the platter but couldn't locate it on the website, just tell them what you are looking for, that is what I did for the dome and they were only $10.00 each, which I thought was reasonable. Good luck!
 
Thanks for the info! I've been needing an insert bowl for the sectional server for almost a year now! I just emailed the customer service dept; so hopefully, I'll finally get one! :)
 
I am glad I could help! I actually found out about the site from another post on here about 6 months back. I was also happy when I was able to replace my dome, it cracked while we moved into a new house last year. Keep on chillin : )
 
Wow, this is good info to know. I never caught the previous thread on this. I am going to save this information for future reference. Now, to remember which customer needed this????????????
 

Frequently Asked Questions

What is the Iso Rec Chillzanne Ice Insert Thingy?

The Iso Rec Chillzanne Ice Insert Thingy is a versatile kitchen accessory designed to keep your food and beverages cold for extended periods. It features a removable ice insert that can be frozen and then placed inside the Chillzanne container to maintain a cool temperature for salads, dips, and drinks.

How do I use the Iso Rec Chillzanne Ice Insert Thingy?

To use the Iso Rec Chillzanne Ice Insert Thingy, simply freeze the ice insert for several hours or overnight. Once frozen, place it inside the Chillzanne container, add your food or beverages, and secure the lid. The ice insert will help keep your items cold for hours, making it perfect for parties or picnics.

Is the Iso Rec Chillzanne Ice Insert Thingy dishwasher safe?

Yes, the Iso Rec Chillzanne Ice Insert Thingy is dishwasher safe. However, it is recommended to wash the Chillzanne container and ice insert on the top rack to ensure longevity and maintain its quality.

Can I use the Iso Rec Chillzanne Ice Insert Thingy for hot foods?

No, the Iso Rec Chillzanne Ice Insert Thingy is specifically designed for cold items. It is not suitable for hot foods, as the ice insert is intended to keep items cool and may not withstand high temperatures.

How long will the Iso Rec Chillzanne Ice Insert Thingy keep items cold?

The Iso Rec Chillzanne Ice Insert Thingy can keep items cold for several hours, depending on the ambient temperature and the amount of food or beverage inside. For best results, ensure the ice insert is fully frozen before use and minimize the time the container is open to maintain the cold temperature.

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