smilesarepriceless
Gold Member
- 551
anyone else notice a change in the call center when you call home office? I find each time to be completely frustrating...as if the people who are answering the calls are off in a distant location, not really knowing what our company is all about, and simply reading a tell-a-prompt or manual on what to say?
It's completely aggrivating and disappointing that the customer service is going down.
Not to mention this new 'system' that is being used, seems to take much longer when I call in as it was prior
It's completely aggrivating and disappointing that the customer service is going down.
Not to mention this new 'system' that is being used, seems to take much longer when I call in as it was prior