christinaspc
Silver Member
- 1,259
I am so irrate about this!!!!
I submitted a show at the end of November and with the problems they had I can understand they would behind in things. Well on December 8th I got a phone call from home office saying my hostess address is a p.o. box so if you could please contact us with a different address would be great I also got a email stating the same thing well I was gone all day when the call came in so the morning of the 9th I responded to the email and I got a very nice one back from a lady saying she will get this to shipping so the order and get shipped. Well today is December 17th AND THE OTHER HASN'T SHIPPED YET
So I have put in two call backs and no answer but when i did email the lady back we was very sorry this happened and said she would personally walk this change of address to shipping manger which made me feel better and she sent me a confirmation # and said to let all the guests know they will be getting a gift from pampered chef to make up for their mistakes.
Well last night I got to thinking about the show and went and checked the shipping status and it only still said only 2 boxes shipped where direct shipping and there was one other order that came through my site well I emailed the lady back and asked the lady what happened with this order well needless to say some other lady responded back and I couldn't hardly understand what she was talking about cause it had nothing to do with this show and she said there isn't any web orders that have come through and we no history of that order so you must be mistaken I am just irritated over this whole mess. I am so shocked the customer hasn't called me looking for it cause the host has like 4 times!!!!
I submitted a show at the end of November and with the problems they had I can understand they would behind in things. Well on December 8th I got a phone call from home office saying my hostess address is a p.o. box so if you could please contact us with a different address would be great I also got a email stating the same thing well I was gone all day when the call came in so the morning of the 9th I responded to the email and I got a very nice one back from a lady saying she will get this to shipping so the order and get shipped. Well today is December 17th AND THE OTHER HASN'T SHIPPED YET
So I have put in two call backs and no answer but when i did email the lady back we was very sorry this happened and said she would personally walk this change of address to shipping manger which made me feel better and she sent me a confirmation # and said to let all the guests know they will be getting a gift from pampered chef to make up for their mistakes.
Well last night I got to thinking about the show and went and checked the shipping status and it only still said only 2 boxes shipped where direct shipping and there was one other order that came through my site well I emailed the lady back and asked the lady what happened with this order well needless to say some other lady responded back and I couldn't hardly understand what she was talking about cause it had nothing to do with this show and she said there isn't any web orders that have come through and we no history of that order so you must be mistaken I am just irritated over this whole mess. I am so shocked the customer hasn't called me looking for it cause the host has like 4 times!!!!