pamperedbecky
- 4,488
Ok, here's the story, I had a host cancel on Wednesday for my Sunday show. I had an inkling it would happen because she wasn't returning my calls and she has a history of this. Grrrrr, it just makes me so mad because I KNOW there were hosts that wanted weekend dates in July. Here's the email I want to send back to her. I'd love your feedback. I want to get my point across without being bitchy. Thanks in advance!
Hi Liz,
Thanks for your email. Let me be completely honest here. I hesitate to reschedule your show. Here's why: Originally you booked a show for March 1st with Karen. That show canceled. It was rescheduled for April 20th, which just Karen hosted, which was fine. Then you scheduled your own show for May 27th. You then canceled that and rescheduled for July 27th. You now canceled that show 5 days before, leaving me no chance to re-book that date. And you'd like to reschedule for September, one of my busiest months of the year.
Now I don't mean to be snotty by any means. It's just that this is my job that I take very seriously. Although my job is fun and I have a blast doing it, it is still a job for me. It produces income that my family and I depend on. When I schedule a show, I mark it in my calendar and once my weekends fill up (my most popular days that people want to have shows), I have to turn down potential hosts if they want a weekend date. Having a certain amount of shows per month becomes income that I can expect to make. I have frequently had to turn down potential hosts who want weekend dates a lot throughout the summer and I know I had several people wanting a weekend date in July because the host special is so great, but I had to turn them down. So, when a show cancels, I am then unemployed for that day. I work into my schedule how many shows a month I can do and especially when one cancels with no time to re-book that date, I an unemployed for that day.
Now, I understand crises come up and work issues happen. I'm just hesitant to rebook a date for what is typically my busiest month (new catalog, awesome host special) and run the risk of this happening again. With your unpredictable schedule, I'm wondering if a catalog show/online show might be a better option for both of us. I'd be happy to pass along many suggestions on how to have a successful catalog/online show.
Again, I'm not trying to be snotty, but I'd really need your firm commitment that you'd keep any rescheduled show date. I also don't mind driving the hour or more it would take me to travel to your house because, as I said, I love doing cooking shows. I just would need a very firm commitment that a date that I book with you would hold. I know you can't 100% promise anything, but this is what I would need in order to reschedule. I would also need to know if you need new invitations for your show and I would be happy to provide you again with a timeline to follow when sending those out. To ensure a successful show, you would need to mail out invitations 2-3 weeks ahead of time. I will also need to spend the money to send you a brand new host packet because a new catalog is in effect in September. If you'd rather not deal with this, then maybe a catalog/online show is the best option.
Please let me know what you decide.
Thanks!
Hi Liz,
Thanks for your email. Let me be completely honest here. I hesitate to reschedule your show. Here's why: Originally you booked a show for March 1st with Karen. That show canceled. It was rescheduled for April 20th, which just Karen hosted, which was fine. Then you scheduled your own show for May 27th. You then canceled that and rescheduled for July 27th. You now canceled that show 5 days before, leaving me no chance to re-book that date. And you'd like to reschedule for September, one of my busiest months of the year.
Now I don't mean to be snotty by any means. It's just that this is my job that I take very seriously. Although my job is fun and I have a blast doing it, it is still a job for me. It produces income that my family and I depend on. When I schedule a show, I mark it in my calendar and once my weekends fill up (my most popular days that people want to have shows), I have to turn down potential hosts if they want a weekend date. Having a certain amount of shows per month becomes income that I can expect to make. I have frequently had to turn down potential hosts who want weekend dates a lot throughout the summer and I know I had several people wanting a weekend date in July because the host special is so great, but I had to turn them down. So, when a show cancels, I am then unemployed for that day. I work into my schedule how many shows a month I can do and especially when one cancels with no time to re-book that date, I an unemployed for that day.
Now, I understand crises come up and work issues happen. I'm just hesitant to rebook a date for what is typically my busiest month (new catalog, awesome host special) and run the risk of this happening again. With your unpredictable schedule, I'm wondering if a catalog show/online show might be a better option for both of us. I'd be happy to pass along many suggestions on how to have a successful catalog/online show.
Again, I'm not trying to be snotty, but I'd really need your firm commitment that you'd keep any rescheduled show date. I also don't mind driving the hour or more it would take me to travel to your house because, as I said, I love doing cooking shows. I just would need a very firm commitment that a date that I book with you would hold. I know you can't 100% promise anything, but this is what I would need in order to reschedule. I would also need to know if you need new invitations for your show and I would be happy to provide you again with a timeline to follow when sending those out. To ensure a successful show, you would need to mail out invitations 2-3 weeks ahead of time. I will also need to spend the money to send you a brand new host packet because a new catalog is in effect in September. If you'd rather not deal with this, then maybe a catalog/online show is the best option.
Please let me know what you decide.
Thanks!
Thanks for all your help. You guys are awesome!
