Guest Special Problem on Website??

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Discussion Overview

This thread discusses issues related to the guest special not appearing on participants' websites for February. Several participants share their experiences and provide insights into the situation.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant reports trouble with the guest special not showing up on their website, expressing concern about reaching their sales goals.
  • Another participant mentions that the guest special is working fine on their site.
  • One participant suggests that users need to navigate to the guest special category at the bottom of the list to find the special product codes and discounts.
  • Another participant appreciates the tip about navigating to the correct category and shares it with a host to help facilitate orders.
  • One participant expresses sympathy for the original poster's situation and suggests contacting technical support for assistance.

Areas of Agreement / Disagreement

Views differ regarding the functionality of the guest special on websites, with some participants experiencing issues while others do not.

Contextual Notes

The discussion reflects personal experiences with website functionality and the impact on sales goals, particularly in relation to hosting shows.

Who May Find This Useful

Consultants facing similar issues with guest specials on their websites or those looking for tips on navigating the website effectively may find this discussion relevant.

Kathytnt
Messages
2,616
Is anyone else having trouble tht the guest special is not coming up on their website for February I have several catalog/online shows going and I tried going in myself and cannot get the GK numbers or the guest special to work. I am getting so close to my 15K and I need lots of double points this month. I want to go on the cruise next year. I am trying to help my hosts.
 
They seem to be working fine on my site...just checked for you...
 
On your website, instead of going to the SToneware category, they have to go to the guest special catagory at the bottom of the list. The special product codes and 20% off prices are there.
 
Thanks for that tip. I just sent it on to a host who has family all over the US hoping to order from her show! This info will save lots of questions.
 
Hi there! I'm sorry to hear that you are having trouble with the guest special not showing up on your website for February. I understand how frustrating that can be, especially when you have multiple shows going on and are close to reaching your goals for the month. Have you tried contacting our technical support team? They may be able to assist you in getting the GK numbers and guest special to work properly. In the meantime, I would recommend reaching out to your hosts and letting them know about the issue. They may be able to help spread the word to their guests and encourage them to still take advantage of the guest special. I hope this helps, and best of luck in reaching your 15K and earning those double points for the cruise next year!
 

Frequently Asked Questions

What should I do if the Guest Special is not showing on the website?

If the Guest Special is not displaying on the website, first ensure that you are logged in as a guest and not as a consultant. If you are logged in correctly and still do not see the special, try refreshing the page or clearing your browser cache. If the problem persists, contact customer support for assistance.

Why can't I add the Guest Special to my cart?

If you are unable to add the Guest Special to your cart, it may be due to a few reasons. Check if the special has expired or if there are any restrictions based on your location. Additionally, ensure that you meet any minimum purchase requirements that may be associated with the special.

How can I find out the details of the current Guest Special?

You can find the details of the current Guest Special by visiting the promotions section of the Pampered Chef website or by checking the consultant's personal website. If you are still unsure, reach out to your consultant for the most accurate and up-to-date information.

What should I do if the Guest Special is not applied at checkout?

If the Guest Special is not applied at checkout, double-check that you have added the correct items to your cart and that they qualify for the special. If everything seems correct, try refreshing the page or logging out and back in. If the issue continues, contact customer support for help.

Are there any technical issues affecting the Guest Special on the website?

Occasionally, there may be technical issues affecting the display or functionality of the Guest Special on the website. If you suspect this is the case, check the Pampered Chef social media channels or website for any announcements regarding site maintenance or known issues. You can also reach out to customer support for confirmation.

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