Canadian Catalog Prices Higher? Check Your Catalogs & Call HO for Updates!

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Discussion Overview

The thread discusses concerns regarding the presence of Canadian catalog pages in recent shipments of catalogs, which feature higher prices than those in the U.S. Participants share their experiences related to sales losses and customer reactions due to these discrepancies.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant notes that they received catalogs with Canadian pages, leading to lost sales due to higher prices.
  • Another participant shares their experience of customers reacting negatively when they encountered the incorrect pricing.
  • Several users mention that they had to inform customers to contact HO regarding pricing issues.
  • One participant expresses concern about how customers would react to the higher prices, citing the current state of the currency.
  • Another participant reflects on the challenges of having to replace catalogs that were already distributed.
  • Some participants confirm that their catalogs were fine, suggesting that the issue may not be widespread.

Areas of Agreement / Disagreement

Views differ regarding the extent of the issue, with some participants experiencing significant problems while others report no issues with their catalogs.

Contextual Notes

The discussion reflects personal experiences related to catalog discrepancies and customer interactions, without implying any official stance from Pampered Chef.

Who May Find This Useful

Consultants who have received recent catalog shipments or are concerned about pricing discrepancies may find the shared experiences relevant.

B
BethCooks4U
Gold Member
Messages
12,926
I just got a batch of catalogs with several pages being from the Canadian Catalog (Round up talks about the Canada food bank). The prices on these pages are much higher than ours. I know I lost sales last night because of it. Pages are: 11-16 and 41-45.

If you have any of those catalogs call HO and let them know!
 
:eek: Thanks!
 
Thanks. I will check that. :eek:
 
Good info. Thank you!
 
guess you guys got the pages they replaced ours with.

beth
compared to other ds companies pc doesnt mark up the prices too much thats one of the reasons i decided to do pc :)
 
  • Thread starter
  • #6
heather9892 said:
guess you guys got the pages they replaced ours with.

beth
compared to other ds companies pc doesnt mark up the prices too much thats one of the reasons i decided to do pc :)
Click to expand...
Oh, I know that Heather but OUR customers will be shocked by those prices... It's all about what we are used to paying in general. And our dollar isn't so good right now...
 
I lost sales when people tried to buy things listed on the mistaken US pages and I couldnt let them have the things for the better pricing. I had customers freak out on me, yell at me, and finally- I told them to call HO and demand they honour the pricing. They didn't and I end up with a bad reputation. It really sucked. HO sent me new catalogues. I still just shake when I think about that night.
 
friday said:
I lost sales when people tried to buy things listed on the mistaken US pages and I couldnt let them have the things for the better pricing. I had customers freak out on me, yell at me, and finally- I told them to call HO and demand they honour the pricing. They didn't and I end up with a bad reputation. It really sucked. HO sent me new catalogues. I still just shake when I think about that night.
Click to expand...

You poor thing! How horrible. I would have thought HO would have honored it just so that PC doesn't look bad!
 
BethCooks4U said:
Oh, I know that Heather but OUR customers will be shocked by those prices... It's all about what we are used to paying in general. And our dollar isn't so good right now...
Click to expand...


i know and our $$ is the strongest its been since 1970's

im sure you will have no problem replacing them
 
  • Thread starter
  • #10
friday said:
I lost sales when people tried to buy things listed on the mistaken US pages and I couldnt let them have the things for the better pricing. I had customers freak out on me, yell at me, and finally- I told them to call HO and demand they honour the pricing. They didn't and I end up with a bad reputation. It really sucked. HO sent me new catalogues. I still just shake when I think about that night.
Click to expand...
How awful! I guess my problem really isn't so bad after all!

And they are replacing my catalogs - all 100 even though I gave out a whole pack at a fair on Saturday! :eek: Some were to hosts and now I have to mail them the corrected catalogs when I get them. lol
 
Thanks for the heads up, Beth - mine seem to be OK.
Sounds like people who ordered after the initial paperwork supply may have gotten these?
 
  • Thread starter
  • #12
kspry said:
Thanks for the heads up, Beth - mine seem to be OK.
Sounds like people who ordered after the initial paperwork supply may have gotten these?
Click to expand...
Yep. My first set was fine.
 
Thanks for the heads-up Beth!! Two of the packs I have sitting in my closet are partly Canadian. YIKES!!!
 

Frequently Asked Questions

Why are Canadian catalog prices higher than US prices?

Canadian catalog prices may be higher due to factors such as currency exchange rates, import duties, shipping costs, and regional market conditions. These factors can affect the overall pricing structure for products sold in Canada compared to the US.

How can I check if my catalog prices are up to date?

You can check if your catalog prices are up to date by reviewing the latest catalog provided by Pampered Chef. Additionally, you can visit the official Pampered Chef website or contact your local consultant for the most current pricing information.

What should I do if I find discrepancies in my catalog prices?

If you find discrepancies in your catalog prices, it’s best to contact Pampered Chef's Home Office (HO) directly. They can provide clarification and any necessary updates regarding pricing or catalog changes.

Are there any specific products that have higher prices in Canada?

Yes, certain products may have higher prices in Canada due to additional costs associated with importing, distribution, and local market pricing strategies. It’s advisable to check the catalog for specific product pricing and compare it with US prices.

How often does Pampered Chef update their catalogs and prices?

Pampered Chef typically updates their catalogs and prices seasonally or in response to significant changes in the market. It’s important to stay in touch with your consultant or check the official website for announcements regarding updates.

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