aNote From My Director About Wine Glasses

[pamperedlinda]

Could be Beth. I hadn't gone back to the beginning of this one to see the edits. Oh well, we may never know. I hope no-one got their feelings hurt over it though - seemed innocent enough to me.

 

[chefmeg]

OK~now that the "melted" thread has been figured out, can anyone tell me how to transport the glasses to a show and not have them break????????????????

I took 2 to my show last night, and one broke.......I had them individually wrapped in bubble wrap and not near anything that could push against them!!!!!

 

[peichef]

OK~now that the "melted" thread has been figured out, can anyone tell me how to transport the glasses to a show and not have them break????????????????

I took 2 to my show last night, and one broke.......I had them individually wrapped in bubble wrap and not near anything that could push against them!!!!!

Stuff a sock in the cup, wrap in bubble wrap & travel with it securely on your front seat. Carry it in separately from everything else. That's the only was I can think of.

 

[chefmeg]

kinda gives a whole new meaning to "put a sock in it" doesn't it?~!

 

[peichef]

kinda gives a whole new meaning to "put a sock in it" doesn't it?~!

that is exactly what I typed at first. Thank goodness I re-read it before I posted.

 

[lissahope26]

Has anyone else not received their sample order stemware? I didn't receive the stemware or the drink charms. Order slip stated it was on backorder. I don't see it on the backorder list on cc though.

 

[BethCooks4U]

Has anyone else not received their sample order stemware? I didn't receive the stemware or the drink charms. Order slip stated it was on backorder. I don't see it on the backorder list on cc though.

I don't think they've started shipping the sample orders of the stemware yet. My director set of wine glasses arrived broken and as of yesterday, it's still backordered to get the replacement too.

The bamboo bowls are starting to come too - Got my director and SAT bowls/charms but not the sample ones (wanted 3 bowls for my SA stand).

 

[Cindycooks]

You're not hallucinating!!! You're not all crazy!!!

I deleted the thread due to a PM I got from a member here that the person that originated the email at the top of THIS thread was in trouble for writing this and that person knew about the thread. And being as his/her name was all over the thread (since the email had been "quoted" a few times) it was easier to just remove the whole thread that contact each person who had quoted the email to remove their posting, again per his/her request to the person that contacted me.

On a follow up note - I told y'all that I had carefully handwashed my glass without scrubbing and lost some dots. I finally heard back from HO yesterday. They are having me return the glass - and thank goodness I have the original box still for padding. Returning something under 30 days is usually unheard of. This was the head honcho in quality control and they want to inspect the glass. I got the feeling I am not the only one. On a good note - I'm getting a whole new set of glasses!

 

[pamperedbecky]

You're not hallucinating!!! You're not all crazy!!!

I deleted the thread due to a PM I got from a member here that the person that originated the email at the top of THIS thread was in trouble for writing this and that person knew about the thread. And being as his/her name was all over the thread (since the email had been "quoted" a few times) it was easier to just remove the whole thread that contact each person who had quoted the email to remove their posting, again per his/her request to the person that contacted me.

On a follow up note - I told y'all that I had carefully handwashed my glass without scrubbing and lost some dots. I finally heard back from HO yesterday. They are having me return the glass - and thank goodness I have the original glass still for padding. Returning something under 30 days is usually unheard of. This was the head honcho in quality control and they want to inspect the glass. I got the feeling I am not the only one. On a good note - I'm getting a whole new set of glasses!

Aha! The mystery is solved. Makes sense about why you deleted it. I'm glad they want to see what's going on. I've only used mine once and hand washed it quickly and carefully and they dots seem fine. But now I am bummed about promoting this to customers. I want to warn them, but with all the stipulations of warning them, I think people will just say forget it and not order them.

I agree about transporting them to shows, too! I want to bring them, but haven't figured out a good way to do it other than just hand carrying it all wrapped up.

 

[BethCooks4U]

Aha! The mystery is solved. Makes sense about why you deleted it. I'm glad they want to see what's going on. I've only used mine once and hand washed it quickly and carefully and they dots seem fine. But now I am bummed about promoting this to customers. I want to warn them, but with all the stipulations of warning them, I think people will just say forget it and not order them.

I agree about transporting them to shows, too! I want to bring them, but haven't figured out a good way to do it other than just hand carrying it all wrapped up.

People who like nice wine glasses will love them and they will know how to take care of them. I plan on just telling them to treat them as they would any fine glassware and remind them that the dots are painted on. People who are willing to spend that for 4 glasses know that means they have to be careful.

As for transporting them - I know for a fact that I will not take more than one and I will be VERY careful with it.

 

[pamperedlinda]

Thanks for the clarification Cindy. Maybe I should call HO too - after further inspecting my glasses I've noticed that some of my dots are chipping - the green dots. I've only used two of them one time so I have no idea if it's one I used or not.

I'm a little worried about this item.

 

[Cindycooks]

Not good Linda

People who like nice wine glasses will love them and they will know how to take care of them. I plan on just telling them to treat them as they would any fine glassware and remind them that the dots are painted on.

I know what you are saying Beth - I have my grandmothers fine china and crystal - all of that gets carefully handwashed and I've never had a problem - I treated this wine glass the same way. Thats why I'm so bummed! I really think with the holidays right around the corner, these will be big sellers. I think within the next couple weeks we will all be hearing something from HO on this.

 

[BethCooks4U]

Not good Linda

I know what you are saying Beth - I have my grandmothers fine china and crystal - all of that gets carefully handwashed and I've never had a problem - I treated this wine glass the same way. Thats why I'm so bummed! I really think with the holidays right around the corner, these will be big sellers. I think within the next couple weeks we will all be hearing something from HO on this.

I am sure of that. I am just afraid that yet again we'll see a stop sell.

 

[pamperedlinda]

If we do have a stop sell, I hope it is before customers get them and complain. I'd much rather tell my guests that I can't sell it b/c of quality than to have an unhappy customer spread the word.

 

[chefann]

If we do have a stop sell, I hope it is before customers get them and complain. I'd much rather tell my guests that I can't sell it b/c of quality than to have an unhappy customer spread the word.

Me, too! I think it speaks volumes about how much we and HO care about our customers when we can say, "This isn't available so that we can get it completely right." instead of, "Sorry you're having those problems, but there's nothing I can do about it."

 

[itsjustCarla]

Makes me wonder tho.....don't you think someone would have/should have checked for these issues BEFORE releasing the glasses?

 

[chefann]

Oh, absolutely! My DH works as a test lab engineer, testing items before (and after) they go to full scale production. He works in the automotive industry, but any manufacturer should do similar testing.