Why Do Some People Have to Blame Us??? Vent

[PCJenni]

I have a new consultant who signed in November. We scheduled her grand opening for this coming Saturday. I do my new consultant's first shows with/for them to get them the booking and recruit leads.

A little background about this person. She hosted a show 15 months ago and has been coming (off and on) my my weekly meetings for most of that time. She is somehow thought that she would be able to learn everything about the biz before she signed up. So that she "could be super success". Well, something changed for her financially suddenly and she signed up.

Now I received an email from her yesterday (after I have called and repeatedly emailed for her for 2 weeks) saying I am unsupportive and no one is coming to her open house. That I should know not to leave a messgae with her husband because he never gives them to her. How she sent out an evite at 1 am because that is the only time she has because her 2 year old is so high demand. Basically blaming me for anything and everything she could think of. How do you not jsut take their heads off??:grumpy:

I am giving of my time, away from my family, to help her start her business, basically without pay for myself... and I am unsupportive???? Good luck with that sister!

 

[pamperedbecky]

I hate that kind of thing. It really makes my blood boil!! Just know in your heart that you did all you could. You can lead a horse to water, but you can't make them drink!!!

 

[baychef]

Jenni, glad you are not biting into this. So much easier to blame everyone else than to take personal responsibility. I know Colleen deals with this too. When I hear someone tell me they have tried everything, I suggest that they take all of the training that they can off Consultant's Corner. But to no avail. Luckily those that attend the meetings get something out of it. There is a TON of training out there and then I reinforce to follow through on what the training suggests.

Hang in there. Small comfort, but you know in your heart you do what you can no matter what she thinks. Like the old saying goes...when you have one finger pointed at someone, keep in mind you have 4 others pointing back at yourself!

 

[finley1991]

Jenni,I've been working with a coach for the last year and she's taught me a great way to deal with the *blamers*! She calls it the GROW model... it helps put the responsibility on them and it's really worked well for me and my team.It breaks down like this:
G - Goal - what is the goal?
R - Reality - what is the current reality?
O - Obstacles - what are they?
W - What are THEY going to do?So with my consultant who does less than $200 a month and is PI$$ED she's not earning Disney (ummm... whatevs!) we broke it down like this:G - What is the goal? To earn Disney Level 2
R - What is the reality? She has 11,650 and needs 40k points
O - What are the obstacles? Time to earn it and enough bookings and qualified recruits
W - What is she going to do? Realize that there isn't enough time to earn this year's trip and to plan monthly what she needs to do to stay on track for the trip for next year.That was for the trip... last week we dealt with her lack of sales ... the less than $200 each month.
G - The goal is 8 shows a month
R - Reality is she does 1-2 a month
O - Obstacles - getting the shows. She won't call... only relies on texting, e-mails and messages on FB.
W - What is she willing to do to make the 8 shows a month happen? Start asking in person or on the phone.Both ends results make HER responsible. Hope that makes sense and helps a little!

 

[Chef Kearns]

Thanks for sharing this Colleen!! I'm sure it will come in handy in the future!

 

[finley1991]

Happy to help!

 

[baychef]

Love this too, Colleen! I have a team meeting to go to in a half hour so I am hoping to inspire!!! Thank you for boosting my spirits going into the meeting!

 

[Nanisu]

Colleen--amazing. I just came up with my end of year goals setting talk. Thanks!