A
AFwife
I just had a show last Saturday. Someone asked me about the $5 extra charge and I said, oh don't worry just go by the little box that says how much shipping is according to how much you spent.
A lot of folks were talking and I misunderstood.
I'm putting in orders today and finally realized what she was asking.
Because I'm in England, we now have to pay those extra 5 bucks. I had told her not to worry about it.
Everyone followed suit. And now I'm may have to fork over $75 to pay for my mistake.
What would you do?
Would you charge the $5 to their credit cards anyway and send them a letter explaining the charge or would you give them a gift certificate for $5 to use at any time?
Problem with $5 GC is, I'm moving in 10 weeks back stateside and then they won't be able to use it with me.
I guess it doesn't matter if I lose their business, I'm moving anyways but the hostess is a friend and I hate for them to be upset with her because of this and end up not ever going to a show she may do in the future with any other consultant.
HELP!
A lot of folks were talking and I misunderstood.
I'm putting in orders today and finally realized what she was asking.
Because I'm in England, we now have to pay those extra 5 bucks. I had told her not to worry about it.
Everyone followed suit. And now I'm may have to fork over $75 to pay for my mistake.
What would you do?
Would you charge the $5 to their credit cards anyway and send them a letter explaining the charge or would you give them a gift certificate for $5 to use at any time?
Problem with $5 GC is, I'm moving in 10 weeks back stateside and then they won't be able to use it with me.
I guess it doesn't matter if I lose their business, I'm moving anyways but the hostess is a friend and I hate for them to be upset with her because of this and end up not ever going to a show she may do in the future with any other consultant.
HELP!