hoosierchef
- 931
Dear Consultant,
As you know, we changed the sales receipt this season, removing the preprinted $4 ship to host fee. That change was made to facilitate either ship to host or direct ship orders. Many of you have expressed concern about this change.
In response to your requests, we’ve updated the downloadable outside order form to once again include the preprinted $4 fee. In addition, we added a separate box for customers to write in a direct shipping charge if they choose to use that service.
Updated outside order forms for April, May and June are available for download on Consultant’s Corner now. Unfortunately, we are unable to reprint the sales receipt but will make the same changes for the fall selling season.
We also want to let you know that effective immediately, we’re making some changes to the way we ship packages to Army Post Office (APO) and Fleet Post Office (FPO) addresses.
Earlier this year, we increased our shipping rates to all noncontiguous U.S. locations due to increased shipping costs. The noncontiguous U.S. locations had included APO and FPO addresses. As a result, we heard from many Consultants doing business abroad at military bases that they were concerned about the effect the new rates would have on their businesses.
We’re pleased to let you know that we have found a solution to address our Consultants’ concerns. Beginning this week, all APO and FPO packages to New York, San Francisco or Miami Military Post Offices will ship using a new method. As a result, we’re now able to charge the same shipping rates for APO and FPO direct and host shipping as in the 48 contiguous states. Although it may take an additional 4-7 days to receive deliveries, we know that by removing the additional $5 direct shipping charge, Consultants in these areas will be able to remain competitive and continue to build their businesses. We’ll be holding a conference call this week with all Consultants who have APO and FPO addresses to share this news.
The Pampered Chef is a registered trademark.
As you know, we changed the sales receipt this season, removing the preprinted $4 ship to host fee. That change was made to facilitate either ship to host or direct ship orders. Many of you have expressed concern about this change.
In response to your requests, we’ve updated the downloadable outside order form to once again include the preprinted $4 fee. In addition, we added a separate box for customers to write in a direct shipping charge if they choose to use that service.
Updated outside order forms for April, May and June are available for download on Consultant’s Corner now. Unfortunately, we are unable to reprint the sales receipt but will make the same changes for the fall selling season.
We also want to let you know that effective immediately, we’re making some changes to the way we ship packages to Army Post Office (APO) and Fleet Post Office (FPO) addresses.
Earlier this year, we increased our shipping rates to all noncontiguous U.S. locations due to increased shipping costs. The noncontiguous U.S. locations had included APO and FPO addresses. As a result, we heard from many Consultants doing business abroad at military bases that they were concerned about the effect the new rates would have on their businesses.
We’re pleased to let you know that we have found a solution to address our Consultants’ concerns. Beginning this week, all APO and FPO packages to New York, San Francisco or Miami Military Post Offices will ship using a new method. As a result, we’re now able to charge the same shipping rates for APO and FPO direct and host shipping as in the 48 contiguous states. Although it may take an additional 4-7 days to receive deliveries, we know that by removing the additional $5 direct shipping charge, Consultants in these areas will be able to remain competitive and continue to build their businesses. We’ll be holding a conference call this week with all Consultants who have APO and FPO addresses to share this news.
The Pampered Chef is a registered trademark.
THANK GOD! This was a total inconvinience. I'll be happy when the Preprinted forms have the Shipping and Handling back on them. I've screwed myself way too many times with this!
