Unexpected Order Hold Up Causes Holiday Stress!

[sailortena]

Ok, I know HO is closed and all because of the holiday, but this is totally odd. ....

I submitted a show on Tuesday evening with $685 in commissionable sales. I got an email that it was on hold because of a declined credit card, and I called, it went through and the "order expert" said she would release the show.

So yesterday I submitted another show and it SHIPPED the same day!

This is not the weirdness ... so the other show still says "received". In my performance tracker, it shows the show, but with $0 in commissionable sales!!!!!

I'm like, OMG! I know I can't do anything about it, but it has me all worried about commission and Sell-A-Thon because, well, this show put me at the $1500 level to earn free stuff.

Am I just freaking out too soon or should I pull my hair out over the holiday weekend??!!??

 

[pamperedlinda]

You are freaking out too soon. Sometimes it takes a day or so for the system to catch-up. Just relax, it will be okay.

 

[Admin Greg]

It's understandable to be worried about the commission and Sell-A-Thon, but it's best to wait until after the holiday weekend to see if the situation is resolved. It's possible that there was just a delay in updating the commissionable sales on your performance tracker. If the issue persists, reach out to HO as soon as they reopen to address the discrepancy. In the meantime, try not to stress too much and enjoy the holiday weekend.