1. Join Chef Success Today!
    Get support for your PC business today! Increase your sales right now! Download 1000s of files and images, view thousands of support threads! Totally Free!
    Dismiss Notice

Pampered Chef: Urgent Please help! Shows on hold and no explanation

  1. I just completed my first 30 days yesterday and was so excited because I worked really hard and got my 4 shows in (3 submitted last night due to late orders) and I got to my $1250 mark. Everything seemed fine when I submitted the shows until I received an email after midnight about a card being declined. I ended up paying the amount out of my own money because I trust this person and she won't get paid again until next week. Anyhow, my card went through successfully but for some reason the status of the show is still on hold. I am so frustrated because now I'm wondering if this will cause me to not meet my deadline. I only had until midnight yesterday to get my orders in. I will be so very upset if this causes me to not get the pc bonuses. Can someone please give me some advice. I tried to call support but they are closed. I'm going to lose my mind if I have to wait until monday for an answer. Grrrrrrrrrrrrrrr! Also, even though I submitted 3 shows I only have a confirmation email for one. I checked P3 and it clearly shows I submitted them. Help please :cry:
     
    Jul 18, 2009
    #1
  2. DebbieJ

    DebbieJ Legend Member

    10,901
    2
    In the email you received that notified you of the show on hold, there was a date by which you need to resolve it. As long as you do that, you will be fine and meet your deadline.

    Did you call your customer about the declined card? I always call the customer first to double check the card # b/c I could have written it down wrong and then I run the card again.
     
    Jul 18, 2009
    #2
  3. doughmama

    doughmama Advanced Member Silver Member

    865
    5
    don't know why but sometimes I get a confirmation email for a show inputted, and sometimes I don't - maybe someone else knows the answer. as long as you see it as submitted and got "success" when you went to close it, I would not worry about that.

    good luck resolving the other issue.
     
    Jul 18, 2009
    #3
  4. Thank you so much for the responses because I've been so worried about making the 30 day deadline. The customer didn't realize her card was maxed out and won't have the money 'til next week so I went ahead and paid for it since my other customers would have to wait longer to get their items. Also, I was afraid I would lose the bonuses from the 30 day period! Anyhow, I'm glad to know it will be alright. My director was at conference and I couldn't reach her and home office was closed so I was freaking out here, LOL! Thanks again for the help. Thank goodness for CS!
     
    Jul 19, 2009
    #4
Have something to add?