Troubleshooting Supply & Sample Orders: Catalog Number Entry Denied

[quiverfull7]

I am trying to do my supply and sample order but I cannot enter the number for catalogs. It says it's not allowed for the current order. What am I doing wrong?

 

[jenniferknapp]

Here is the thread for manually entering the free receipts:http://www.chefsuccess.com/showthread.php?t=15670

 

[quiverfull7]

I've done the product update and the catalogs are listed but I get this message: This products not allowed for the current order. Then it lists the item # and description. I can't enter any of the Show Door Prize items or Marketing Materials. I have done the program updates and product updates.. >What am I missing here?

 

[quiverfull7]

I think I figured it out. I cannot do a sample and supply order on the same order... I thought I could. Sorry.

 

[jenniferknapp]

Oh, nope...they have to be seperate!

 

[jenniferknapp]

Remember that you get one of each per month for the $4.00 shipping price each!

 

[quiverfull7]

Yup... thanks so much! I got to order my stockpot!!!!!!!!! YEAH! I do want to order group D but I'll just have to wait and see about that one! Too bad the new supplies and new items come at the same time!