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The discussion centers on troubleshooting issues related to adding a cookware booking for a past host using the Pampered Partner Plus (PP) system. Users reported receiving an error message indicating that only hosts, co-hosts, or past hosts can be added. A solution involves ensuring that the past host's discount is correctly entered under the "Special Shipping, Bookings, and More" tab in the PP system. Additionally, reaching out to customer support is recommended for further assistance if issues persist.
PREREQUISITESThis discussion is beneficial for Pampered Partner Plus users, particularly those managing bookings for past hosts, as well as customer support representatives assisting with software-related issues.
Are you using PP or Pampered Partner Plus? In PP you just need to be sure that her past host discount has been entered under the "Special Shipping, Bookings, and More" tab"danabasket said:Hello All.
I am trying to add a show with a past host who wants to get the cookware. It won't let me add it. It keeps telling me it is only host, co host, or past host. This show was booked from this past host.
Can someone help me?
Thank you!
To add a past host's cookware booking, log into your Pampered Chef account and navigate to the 'Bookings' section. Select 'Add Booking' and choose 'Past Host' from the options. Enter the host's details and the cookware items they are interested in, then save the booking.
If you can't find the past host in the system, double-check the spelling of their name and any other identifying information. If they still do not appear, you may need to contact Pampered Chef support for assistance in retrieving their information.
Yes, you can edit a cookware booking after it has been added. Go to the 'Bookings' section, find the specific booking, and select 'Edit.' Make the necessary changes and save the updates to ensure the information is current.
If the past host wants to change their cookware selection, you can edit their booking. Access the booking in your account, update the cookware items as requested, and save the changes. Make sure to confirm the new selections with the host.
There is no specific limit on the number of past host bookings you can add to your account. However, it's important to manage your bookings effectively to ensure you can fulfill each order and provide excellent service to your hosts.