ChefLauraW
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GeorgiaPeach said:I placed one on Thursday...just says "received". I have a show on Thursday and NEED catalogs!! I'm going to call today and see what's up. If they can pick and ship a show within 24 hrs....why can't they do that with a supply order??
The processing time for supply orders can vary depending on the current volume of orders and our supplier's availability. However, we strive to process and ship all orders within 2-3 business days.
Yes, once your order has been processed and shipped, you will receive a tracking number via email. This will allow you to track the status of your order and estimated delivery date.
Unfortunately, we are unable to offer expedited shipping for supply orders at this time. We apologize for any inconvenience this may cause.
In rare cases, certain products may be on backorder or experience delays due to high demand. If this is the case with your order, our customer service team will reach out to you with an estimated delivery date or alternative options.
Once an order has been placed, we are unable to make any changes to it. If you need to add or remove items, please contact our customer service team as soon as possible to cancel the original order and place a new one.