Supply Order Question: Payment & Delivery Process Explained

[chellb1234]

OK, i did a supply order and just got the products on Friday, however they never debited my account...i don't have PCDollars yet, i haven't reached 1250...do they send out before they withdrawal usually?

 

[NooraK]

You had to have chosen some method of payment when you submitted the order. If you chose your debit card, that usually does take a couple of days. Considering your location, it is very likely that you might receive your order prior to the money coming out of your account, especially since Friday was a bank holiday.

 

[Gina M]

A lot of times we get our shipments before the money is debited from our acct. You will probably see it debited on Monday.

 

[chellb1234]

ok. just making sure, thought it a little strange, but a equally giddy, lol

 

[AnaCash]

Hi there! I'm sorry to hear that your account hasn't been debited yet for your supply order. Typically, PCDollars are deducted from your account at the time of the order, so it's possible that there was a delay in the processing. I would recommend reaching out to our customer service team to inquire about the status of your order and the PCDollars. They will be able to provide you with more information and assist you with any questions or concerns you may have. Thank you for reaching out and happy cooking!