Setting up Catalog Show on P3, Won't Let Me Set It up on Pws

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Discussion Overview

This thread discusses issues related to setting up catalog shows using P3 and PWS, with participants sharing their experiences and challenges encountered during the process.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant mentions difficulty in making the checkbox for setting up a show on the PWS clickable, despite having updated the system.
  • Another participant shares their experience of needing to input an email address for a host who does not have one, and they used their own email to proceed.
  • Several users note issues with date selection for catalog shows, with one participant stating that the system highlighted their chosen date in red.
  • One participant describes their process of setting the start date for catalog shows and changing it to the closing date before submission, while expressing confusion over the order of setup between PWS and P3.
  • Another participant reports ongoing issues with their PWS regarding order processing and technical support delays.
  • One participant recalls reading that shows could not be set up more than 30 days in advance until a certain date.
  • Another participant mentions successfully setting up a fundraiser on their PWS, despite concerns about date restrictions.
  • One participant expresses frustration with the inability to set certain closing dates on the PWS, leading to error messages.
  • Another participant shares their experience of resolving a date confusion but still facing issues with P3 and PWS integration.
  • One participant recounts a conversation with tech support, where they were unable to resolve the checkbox issue due to prior setup actions.
  • Several newcomers inquire about the meanings of P3 and PWS, indicating a need for clarification on these terms.

Areas of Agreement / Disagreement

Views differ on the functionality and integration of P3 and PWS, with some participants experiencing issues while others report successful setups. No clear consensus emerges regarding the best practices for setting up shows.

Contextual Notes

Participants share personal experiences and technical challenges related to the use of P3 and PWS, reflecting a range of familiarity with the systems.

Who May Find This Useful

This discussion may be useful for Pampered Chef consultants facing similar technical issues with P3 and PWS, as well as those new to the systems seeking clarification on terminology.

babywings76
babywings76
Gold Member
Messages
7,266
I am setting up a new catalog show in P3 and it just won't have the check box for setting the show up on the PWS clickable.

Do I need to call tech support? Or does someone know what I might be forgetting. I did an update already.

I do think it's odd that when I was first setting up the show in P3 it makes me put an e-mail address in for the host. This one host I have doesn't have e-mail. I checked to be sure it didn't have just a one empty space in there that I had to delete. That didn't apply. I went ahead and put my e-mail address in there so it would accept it.

I also wish we didn't have to pick a specific date and time for catalog shows, it would be nice if it could just accept the month. What do you guys put in there, your closing date? I usually just pick a random date in the middle of the month.
 
  • Thread starter
  • #2
Oh now that was odd. I just was wondering why it wasn't liking the date I picked. It kept it highlighted red no matter what I seemed to put in there. Well, I just put April 1st, and that made it happy. But it still won't let me check mark the box to set it up on my PWS.
 
I usually (depends on the time frame) put the start date (1st of the month) in for catalog and then before I submit I change the date to the closing date. I think you have to set it up in on your PWS first before you put it on P3. Technically I think that it doesn't matter which order but lately it's been weird.

I am having issues with orders for shows on my website and have tech support looking into it. Supposedly the person who can fix this is not working this weekend and I have to wait for Monday for help. People are trying to order for a fundraiser I am closing tomorrow and my PWS is having issues with addresses and won't let the sale proceed. Some have contacted me so I can take the order and put it on the show in P3 but who knows how many sales I have lost over this issue with people being frustrated? It is taking orders from ME but not NH that I know of at the moment. WEIRD!!!!!!!!! (putting it mildly).

Contact tech support, Amanda. Something isn't right.

Good luck
 
I remember reading something that said you temporarily could not set up shows for more than 30 days out or for the next month untill the 15th. Check weekly bites...
 
  • Thread starter
  • #5
Hmm, but this is a show for now--this month. I put in April 1st as the date.
 
this is odd....my PWS let me set up my ACS/HWC fundraiser (beginning May 1) and, it already lets people log in and order off it...it's even showing the HWC guest specials for May now...(even though I thought it wouldn't show up until May 1)
Jen
 
I have never been able to set up a show in P3 and then transfer it to my PWS. It has never worked. I've always had to do it on my PWS and then click to create in P3. That always works.
 
  • Thread starter
  • #8
Okay, here's another problem...I'm trying to enter in the show date on the PWS, and it won't let me have the 31st as the close date. So on P3, it wants my catalog show to be the 1st, but on the PWS, it will only allow the start date to be a certain amount of days between that and the closing date. Very odd.ETA: Nope, I can't get it to accept any date combinations. When I adjust the one date, it says "Please enter in a valid close date". When I pick a different date, I get a strange error page, entirely white page with all this weird info on it. So on and so on for all the different combos I try. I guess I'm calling tech support tomorrow.
 
Amanda, if it is an April show April only has 30 days.

I don't know what is up with our PWS... I hope to get my problem resolved tomorow with tech support.
 
  • Thread starter
  • #10
pamperedharriet said:
Amanda, if it is an April show April only has 30 days.

I don't know what is up with our PWS... I hope to get my problem resolved tomorow with tech support.
Click to expand...

Doh! :blushing: I'm such a dork! Okay, so I fixed that....but I still have the problem with P3 letting me set up the show on the PWS, so I'll look into that tomorrow. But at least I fixed this now, so if anyone goes on it to place an order it'll be there.
 
babywings76 said:
Doh! :blushing: I'm such a dork! Okay, so I fixed that....but I still have the problem with P3 letting me set up the show on the PWS, so I'll look into that tomorrow. But at least I fixed this now, so if anyone goes on it to place an order it'll be there.
Click to expand...

Don't worry about it, Amanda. We all have days like that. With all of the frustration that you are going through things like days of the month don't sink in. I figured I'd ask just to be safe and save you some extra grief from tech support thinking that was the problem and not going into the real problem on your end.

Good luck in getting this problem solved.
 
  • Thread starter
  • #12
So I called tech support so we could figure out why the little box wasn't letting me check it. Well, because I had gone online and set up the show already he said that we wouldn't be able to figure out the problem. I went and set up a new show with my name as the host from square one in P3, so we could try it out, but everything worked just fine. So there wasn't anything he could do for me. Oh well, it'll just have to be a mystery I guess. If it happens again, I'll call tech support right away and see.
 
Hi I'm a newbie what does p3 and pws mean?
 
I am new what is p3 and pws stand for?
 
jjjjmt01 said:
Hi I'm a newbie what does p3 and pws mean?
Click to expand...

P3 = Pampered Partner Plus (the software that comes in your kit)
PWS = Personal WebSite
 

Frequently Asked Questions

What is a Catalog Show in Pampered Chef?

A Catalog Show is a type of party where customers can browse through a catalog and place orders without the need for a live demonstration. It allows hosts to collect orders over a period of time, making it convenient for those who may not be able to attend a traditional cooking show.

How do I set up a Catalog Show on P3?

To set up a Catalog Show on P3, log in to your Pampered Chef Consultant account, navigate to the P3 dashboard, and select the option to create a new show. Choose "Catalog Show" as the type, fill in the necessary details such as host information and show dates, and save your changes.

Why won't PWS let me set up a Catalog Show?

If you are having trouble setting up a Catalog Show on your Personal Website (PWS), it may be due to a temporary technical issue or restrictions on your account. Ensure that you are logged in correctly and that your account is in good standing. If the problem persists, consider reaching out to Pampered Chef support for assistance.

Can I link my Catalog Show to my PWS?

Yes, once you have set up your Catalog Show in P3, you can link it to your Personal Website (PWS) by sharing the show link with your customers. This allows them to view the catalog and place orders directly through your site.

What should I do if I encounter an error while setting up my Catalog Show?

If you encounter an error while setting up your Catalog Show, try refreshing the page or logging out and back into your account. If the issue continues, check for any updates or announcements from Pampered Chef regarding system maintenance. For persistent problems, contact Pampered Chef customer support for help.

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