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Pampered Chef: Setting up catalog show on P3, won't let me set it up on PWS

  1. babywings76

    babywings76 Legend Member Gold Member

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    I am setting up a new catalog show in P3 and it just won't have the check box for setting the show up on the PWS clickable.

    Do I need to call tech support? Or does someone know what I might be forgetting. I did an update already.

    I do think it's odd that when I was first setting up the show in P3 it makes me put an e-mail address in for the host. This one host I have doesn't have e-mail. I checked to be sure it didn't have just a one empty space in there that I had to delete. That didn't apply. I went ahead and put my e-mail address in there so it would accept it.

    I also wish we didn't have to pick a specific date and time for catalog shows, it would be nice if it could just accept the month. What do you guys put in there, your closing date? I usually just pick a random date in the middle of the month.
     
    Apr 18, 2009
    #1
  2. babywings76

    babywings76 Legend Member Gold Member

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    Oh now that was odd. I just was wondering why it wasn't liking the date I picked. It kept it highlighted red no matter what I seemed to put in there. Well, I just put April 1st, and that made it happy. But it still won't let me check mark the box to set it up on my PWS.
     
    Apr 18, 2009
    #2
  3. pamperedharriet

    pamperedharriet Legacy Member

    4,172
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    I usually (depends on the time frame) put the start date (1st of the month) in for catalog and then before I submit I change the date to the closing date. I think you have to set it up in on your PWS first before you put it on P3. Technically I think that it doesn't matter which order but lately it's been weird.

    I am having issues with orders for shows on my website and have tech support looking into it. Supposedly the person who can fix this is not working this weekend and I have to wait for Monday for help. People are trying to order for a fundraiser I am closing tomorrow and my PWS is having issues with addresses and won't let the sale proceed. Some have contacted me so I can take the order and put it on the show in P3 but who knows how many sales I have lost over this issue with people being frustrated? It is taking orders from ME but not NH that I know of at the moment. WEIRD!!!!!!!!! (putting it mildly).

    Contact tech support, Amanda. Something isn't right.

    Good luck
     
  4. etteluap70PC

    etteluap70PC Legacy Member Gold Member

    3,667
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    I remember reading something that said you temporarily could not set up shows for more than 30 days out or for the next month untill the 15th. Check weekly bites...
     
    Apr 18, 2009
    #4
  5. babywings76

    babywings76 Legend Member Gold Member

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    Hmm, but this is a show for now--this month. I put in April 1st as the date.
     
    Apr 18, 2009
    #5
  6. jross93

    jross93 Member

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    this is odd....my PWS let me set up my ACS/HWC fundraiser (beginning May 1) and, it already lets people log in and order off it...it's even showing the HWC guest specials for May now...(even though I thought it wouldn't show up until May 1)
    Jen
     
    Apr 18, 2009
    #6
  7. ChefBeckyD

    ChefBeckyD Legend Member Gold Member

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    I have never been able to set up a show in P3 and then transfer it to my PWS. It has never worked. I've always had to do it on my PWS and then click to create in P3. That always works.
     
    Apr 18, 2009
    #7
  8. babywings76

    babywings76 Legend Member Gold Member

    7,306
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    Okay, here's another problem...

    I'm trying to enter in the show date on the PWS, and it won't let me have the 31st as the close date. So on P3, it wants my catalog show to be the 1st, but on the PWS, it will only allow the start date to be a certain amount of days between that and the closing date. Very odd.

    ETA: Nope, I can't get it to accept any date combinations. When I adjust the one date, it says "Please enter in a valid close date". When I pick a different date, I get a strange error page, entirely white page with all this weird info on it. So on and so on for all the different combos I try. I guess I'm calling tech support tomorrow.
     
    Apr 19, 2009
    #8
  9. pamperedharriet

    pamperedharriet Legacy Member

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    Amanda, if it is an April show April only has 30 days.

    I don't know what is up with our PWS... I hope to get my problem resolved tomorow with tech support.
     
  10. babywings76

    babywings76 Legend Member Gold Member

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    Doh! :blushing: I'm such a dork! Okay, so I fixed that....but I still have the problem with P3 letting me set up the show on the PWS, so I'll look into that tomorrow. But at least I fixed this now, so if anyone goes on it to place an order it'll be there.
     
    Apr 19, 2009
    #10
  11. pamperedharriet

    pamperedharriet Legacy Member

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    Don't worry about it, Amanda. We all have days like that. With all of the frustration that you are going through things like days of the month don't sink in. I figured I'd ask just to be safe and save you some extra grief from tech support thinking that was the problem and not going into the real problem on your end.

    Good luck in getting this problem solved.
     
  12. babywings76

    babywings76 Legend Member Gold Member

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    So I called tech support so we could figure out why the little box wasn't letting me check it. Well, because I had gone online and set up the show already he said that we wouldn't be able to figure out the problem. I went and set up a new show with my name as the host from square one in P3, so we could try it out, but everything worked just fine. So there wasn't anything he could do for me. Oh well, it'll just have to be a mystery I guess. If it happens again, I'll call tech support right away and see.
     
    Apr 20, 2009
    #12
  13. Hi I'm a newbie what does p3 and pws mean?
     
    Apr 21, 2009
    #13
  14. I am new what is p3 and pws stand for?
     
    Apr 21, 2009
    #14
  15. jross93

    jross93 Member

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    P3 = Pampered Partner Plus (the software that comes in your kit)
    PWS = Personal WebSite
     
    Apr 22, 2009
    #15
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