Seeking Director's POV: Resolving a Sell-A-Thon Dilemma

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Discussion Overview

The thread centers around a participant's experience with a miscommunication regarding a Sell-A-Thon promotion and their director's responsibility in resolving the issue. Participants share their perspectives on how to handle the situation and express varying levels of support for the original poster's concerns.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, describes a situation where their director provided outdated information regarding the Sell-A-Thon, leading to confusion about eligibility for free products.
  • Another participant suggests that the director might have extra products to offer instead of the original items, while also recommending that the original poster consider purchasing the products at a discount.
  • Several users express skepticism about the reliability of the director, with one stating that the director should have made good on the mistake promptly.
  • Some participants mention the possibility that the director is trying to rectify the situation with the home office, but question the length of time taken to resolve the issue.
  • One participant notes that it is important for new consultants to verify information independently, suggesting that reliance on directors can lead to misunderstandings.
  • Another participant appreciates the original poster's willingness to share the cost of the mistake with their director, indicating a collaborative approach to resolving the issue.

Areas of Agreement / Disagreement

Views differ on the director's responsibility and reliability, with some participants expressing frustration over the lack of resolution while others acknowledge the complexities involved in the situation. No clear consensus emerges regarding the best course of action.

Contextual Notes

The discussion reflects the challenges faced by new consultants in navigating communication with their directors and the importance of accurate information in their business practices.

Who May Find This Useful

New consultants and those experiencing similar issues with their directors may find the shared experiences and perspectives relevant to their situations.

sillylittlechef
Messages
492
I have a problem that maybe a director might be able to give me a clearer look at things. My first ss month was June. I actually signed in April. I received the June sell a thon flyer from my director. I asked if shows done in May would count toward the June sell a thon my director said yes. So I went ahead and did two shows in May and the rest in June. My sales were way over the 1st level for the sell a thon to receive new products free. At the end of the month I realized that what my director told me was wrong. She had actually sent me the flyer from 2005. I spoke with her and she said that I would be getting the products free from her because it was her mistake telling me the wrong information. I have not received anything from her. I feel that these products would greatly increase my sales and feel that she does owe me. The last time we spoke she said that she was trying to find a way to get me the products, but was coming up with nothing. Since the new products are already out and it has been two full months should I just purchase the new products while I can get them at 50% off? or should I continue to wait for my director to do the right thing? I feel bad if she would have to purchase them, but at the same time she earns a commission off my sales and I would have been able to do those two shows in June (they were family members and really didn't care when they held the shows.) if she had given me the correct info. Does this make any sense to anyone? Maybe another director could give me their point of view.
 
Since she's a Director maybe she has other products she has extras of that she can give you instead, and you can go ahead and purchase at 50% off.
 
You might need to go ahead and buy what you want. It is a write off on your taxes. I'm sorry to say your director does not sound reliable...what does she mean "trying to get you the products???" She messed up, plain and simple, and told you she'd make good (which she should have!). She can order anything anytime with her discount and she too can write this off.

I would say buy what you want now, if she ever "makes good" you can ask her to buy you some other products you might find useful that are the same value.

I am sorry you have had to go through this!
 
She could be working with the ho to "repair" her mistake and trying to see if HO will honor her mistake
 
Can't believe that she gave you a 2005 flyer!
 
pamperedharriet said:
Can't believe that she gave you a 2005 flyer!

And I thought I was unorganized, lol.
 
bbauman07 said:
She could be working with the ho to "repair" her mistake and trying to see if HO will honor her mistake

True. But I would think if she's working with HO, it wouldn't have taken three months. At this rate, she needs to make good. I know I would if I was a director! I wouldn't want my recruit to get disgruntled & quit!!
 
You could have read the current flyer yourself behind Consultant's Corner.
 
It takes some of us several months to figure out where everything is. I'm still learning my way around CC and I've had access since early august and I'm pretty computer literate.
 
  • Thread starter
  • #10
I do not mean to bash my director, I am just not sure how to handle the situation. As soon as I read the Actual June Sell A thon on Consultants Corner I asked my director. That is how we discovered the mistake. That was not until the very end of June. I have to say that I did not read it earlier simply because I had the actual paper flyer in my hand and had no reason to go looking for it on CC. A lot of people do not use CC on the web and rely on their director to give them correct info. When I become a director I will assume that responsibility. If someone does not want the responsibility they should not accept directorship. I think the training and support that PC has is so much better than any other company and that is dependent on the directors. That is one of the draws that brought me to PC. That said....I really appreciate the training and support that I have gotten thus far from all other PC consultants, directors, and so on. I just had this one little problem and really wasn't sure that I had any right to expect my director to "make good". Thanks all who responded.
Dusty
 
  • Thread starter
  • #11
Just an FYI I have emailed my director that I would be more than willing to split the cost of this mistake (as pointed out I could have viewed the current rules on CC). Most of level 1 June sell a thon items are available in Package B of the sample product order form. SPlitting the cost of that would only cost each of us about $26. I think that seems fair.
 
I hope she bites on it for you and you get your products. Keep us posted.
 
I hope it works, too. However, learn from your first mistake and don't wait for her to get the products for you! Get them yourself by the end of September. Even if she says she is getting them for you, don't believe it until you have them in your hands!!!
 
I think that is very generous of you. Especially since I do not know if I would offer that myself.:D But you and your director certainly need to work this out in a way that is agreeable with you both since you will continuing working under her. I understand your relying on her info for you. I use CC daily but if my director handed me something I would not have any reason to believe she was not telling me correctly, especially just starting out, and do looking to confirm it.

Good luck with getting it fixed! And make sure whatever you order you do by the last day of this month b/c that is the last day we can order Fall Products at half price.
 

Frequently Asked Questions

What is a Sell-A-Thon in the context of Pampered Chef?

A Sell-A-Thon is a promotional event organized by Pampered Chef where consultants aim to boost sales within a specific time frame. It encourages teamwork, competition, and motivation among consultants to achieve sales goals and earn rewards.

How can a director effectively resolve conflicts during a Sell-A-Thon?

A director can resolve conflicts by facilitating open communication among team members, addressing concerns promptly, and encouraging collaboration. It's essential to listen to all parties involved and find a compromise that aligns with the goals of the Sell-A-Thon while maintaining team morale.

What strategies can directors implement to motivate their team during a Sell-A-Thon?

Directors can motivate their team by setting clear goals, offering incentives for achieving milestones, providing regular updates on progress, and celebrating small wins. Additionally, fostering a supportive environment and sharing success stories can inspire team members to stay engaged and motivated.

How should a director handle underperforming consultants during a Sell-A-Thon?

Directors should approach underperforming consultants with empathy and support. It's important to identify any obstacles they may be facing and offer guidance or resources to help them improve. Encouraging a growth mindset and providing personalized coaching can also help boost their performance.

What are some common challenges directors face during a Sell-A-Thon?

Common challenges include managing diverse team dynamics, ensuring consistent communication, maintaining motivation levels, and addressing any conflicts that arise. Additionally, directors may struggle with balancing their own sales goals while supporting their team effectively during the event.

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