Redesigned Product... Do You Take the Old?

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Discussion Overview

This thread explores the experiences and opinions of participants regarding the use of old versus new product styles during cooking demonstrations. Participants share their thoughts on whether to bring older products to shows, particularly in relation to grating cheese, and the implications of showcasing products that may no longer be available for purchase.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, mentions they prefer to use the old rotary grater for cheese because they do not like the mandolin for grating.
  • Another participant shares their experience of not taking products that cannot be purchased, emphasizing a preference for pre-grating cheese before shows.
  • Several users mention that they also prefer to grate cheese ahead of time due to the challenges of doing it during a demonstration.
  • One participant notes that they take the old product but explain the improvements of the new version when asked.
  • Another participant expresses a strong preference for not showcasing discontinued products, focusing instead on the benefits of the newer items.
  • Some participants discuss the practicality of using pre-grated cheese and the cost-effectiveness of purchasing it in bulk.
  • One participant mentions that they would not take the old style grater because they believe the new version is superior and want to avoid disappointing customers.
  • Another participant shares their method of grating cheese with the mandoline but acknowledges the challenges involved.

Areas of Agreement / Disagreement

Views differ among participants regarding the use of old versus new products, with some agreeing on the importance of showcasing current products while others share personal preferences for using older items. No clear consensus emerges on whether to use old products in demonstrations.

Contextual Notes

Participants' experiences vary based on individual preferences, product availability, and the nature of their cooking demonstrations. The discussion reflects a range of approaches to product usage in a sales context.

Who May Find This Useful

Consultants looking for insights on how to approach product demonstrations and the use of older versus newer items may find this discussion relevant.

pckellyd
Gold Member
Messages
158
If you have the old style of a product to you still take it to a show for demo purposes? I'm making the Quiche Lorraine Tartlets for a show tomorrow and just discovered that I do not like the mandolin for grating cheese... can I take the old style rotary grater?
 
I wouldn't talk a product that they can't buy.

On a side note, I hate grating cheese in front of people, I just do it before the show. Just personal preference.
 
I agree with Holly never take a product they cannot buy. I too like to grate cheese ahead of time, just because it can be difficult depending on the circumstances.
 
I take it b/c I do not always buy the new product. I have started only buying if I know I will use it in my own kitche. Mostly if I don't earn it or host my own show to get it for free, I don't get it.

If they ask about it, I tell them how PC improved on it and why.
 
When they changed the EAD I continued to take the old one but I commented on how they had improved it - some people wondered why I wouldn't get the new one. I was taken aback by that comment. I brushed it off but had to admit that we should be showing what they are buying. I still use the old cheese grater at my home but I take the new one to parties.

I have earned all the new products now for several many seasons and I do talk about the old ones, saying if you already have the old style there's nothing wrong with the old style but PC is constantly looking for ways to make our products even better and they listen to what we say would be better.
 
The only cheese I ever grate at shows is Parmesan.

Everything else, I just tell my host to get the pre-grated.:eek: OR I sometimes offer to bring the cheese.

In reality, most hosts aren't going to grate other cheeses much anyway. Here, at least, it's just as cheap to buy the pre-grated. I buy my cheese pre-grated at Costco for $9.97 per 5 lbs, and bag it into ziploc freezer bags. It's about $1 per 2 cup bag....(same size bag that the grocery stores sell for $2-$4 per bag.)
 
I don't like grating any of the soft cheeses with our mandolin. It works better with our Deluxe Cheese grater (the newer version, not the older), but even that can be messy in my opinion. So yes, I'd probably grate it ahead of time or buy already shredded (depending on cost). The harder cheeses, like Cheddar, and of course parmesan/romano, the graters work great. I personally still like my trusty box-grater for the soft cheeses. I waste less (doesn't get all gummed up in the PC graters). And I know you can put it in the freezer for an hour before grating, but I forget! :)
 
I wouldn't take the old style grater because I think it is better than the new grater. I would hate to sell someone something and have them disappointed, which can happen even if you explain the differences. Obviously I don't say "gee, I think they screwed this up when they changed it" although I will tell someone if they ask which I prefer. Honesty gets me loyal customers who aren't afraid I'm just out to sell them something.
 
ChefBeckyD said:
The only cheese I ever grate at shows is Parmesan.....
Ditto that! I do not like the mandolin for grating cheese and I'm not overly fond of the the new grater either - unless it's parmesan. At home, I use my trusty box grater!
 
I tell people I don't recommend the mandolin for grating! I give them other options to use the grater blade such as carrots and potatoes.I have brought items that are really similar like the quik-stir pitcher that was only cosmetically changed, I would never take something as different as the grater.
 
It's a great opportunity for you to do the grating at home, and take it in one of our
prep bowls. If that is not big enough, take the small batter bowl and talk about how
handy it is to do the grating into, and then for storage, and transport.
 
WOW. We have so many choices of graters to prepare anything. If you love your box grater at home that's fine but I wouldn't grate at home for a show just to avoid using our products. First of all, in most cases the host is providing the ingredients. I would suggest that you or the host pregrate most or all of the cheese before the guest arrives as part of your set up. Tell the host you're a messy grater and/or that you want to save on the demo time.

Personally I want them to see how the product works but I do prep as much as I can as soon as I get to the house just leaving a little to show them.
 
Regarding cheese grating .... I will grate cheese with the mandoline WITH THE GUARD OFF. This is because the grater blade does not "engage" when the guard passes over it like the other blades. When I get to about 1/4 of the cheese left in the block, it's generally time to stop.

Regarding other products ... I do not plan to get a new garlic press, for example. The only thing that has changed is the tool that snaps into the handle instead of the top. Looks identical except for the "Barbie Brush." I also don't mind taking older style cut and slice or crinkle cutters, since all that's changed is the handle.
 
ChefBeckyD said:
The only cheese I ever grate at shows is Parmesan.

Everything else, I just tell my host to get the pre-grated.:eek: OR I sometimes offer to bring the cheese.

In reality, most hosts aren't going to grate other cheeses much anyway. Here, at least, it's just as cheap to buy the pre-grated. I buy my cheese pre-grated at Costco for $9.97 per 5 lbs, and bag it into ziploc freezer bags. It's about $1 per 2 cup bag....(same size bag that the grocery stores sell for $2-$4 per bag.)

Thanks for the tip! I love the way you think, Becky!
 
Di_Can_Cook said:
Regarding cheese grating .... I will grate cheese with the mandoline WITH THE GUARD OFF. This is because the grater blade does not "engage" when the guard passes over it like the other blades. When I get to about 1/4 of the cheese left in the block, it's generally time to stop.

Regarding other products ... I do not plan to get a new garlic press, for example. The only thing that has changed is the tool that snaps into the handle instead of the top. Looks identical except for the "Barbie Brush." I also don't mind taking older style cut and slice or crinkle cutters, since all that's changed is the handle.

I totally agree. If it's just a simple change you can tell them or let it pass - they won't remember the difference when theirs comes. I do take the new of those too but that's because I have earned them. I would probably not buy those items if I had to pay for them since they are so close.
 
Never take discontinued products, just like you would never take something that was not Pampered Chef. I love the mandoline. I sell a lot of them, but I would never buy it for the sole purpose of grating cheese, but it nice that it has a grating feature so you do not have to use another kitchen gadget to finish your recipe. Therefore it is a time saver because you only have one item to clean up instead of two. I agree with everyone here to pregrate most of the cheese before the demo, but leave some so you can show the guests grating options. Once you finished grating you can show all the other wonder aspects of the mandoline. Use the grating of the cheese as a segue to sell the mandoline. It is about showing/selling products, not about making the recipe.
 
Di_Can_Cook said:
Regarding other products ... I do not plan to get a new garlic press, for example. The only thing that has changed is the tool that snaps into the handle instead of the top. Looks identical except for the "Barbie Brush."

Same here. I just got mine with my kit in December, and it is silly to buy a new one just to show. I do not even show it with the gray thingy attached anyway. Still works the same to me.
 
Whether I take the old or new is dependent on a couple of things: whether I have the new one, and how big a change it was. I wouldn't take the USG instead of the Mandoline. But I have been known to take the old style Mini Serving Spatula when I can't find my new one in the drawer. The handle change is so small and doesn't affect the performance of the product.
 
chefann said:
Whether I take the old or new is dependent on a couple of things: whether I have the new one, and how big a change it was. I wouldn't take the USG instead of the Mandoline. But I have been known to take the old style Mini Serving Spatula when I can't find my new one in the drawer. The handle change is so small and doesn't affect the performance of the product.

And most of the time, no one is going to notice the difference of a change in a handle.

I've taken my old style mini spatula for the same reason as Ann.:rolleyes: But when something is notably different, I won't take it.
I even had an issue with something I bought from the outlet, and used as a guest prize. Several people at the show wanted to know where it was in the catalog, but the restyled version was so different they were all disappointed that they couldn't get the older version any more. (it was the kitchen shears - I could understand their disappointment!)
 

Frequently Asked Questions

What does "Redesigned Product... Do You Take the Old?" mean?

This phrase refers to the Pampered Chef program that allows customers to exchange their old products for a discount on newly redesigned items. It encourages sustainability by giving a second life to older products while allowing customers to upgrade their kitchen tools.

How do I participate in the exchange program?

To participate, simply bring your old Pampered Chef product to a party or contact your consultant. They will guide you through the process of exchanging your old item for a discount on a new, redesigned product.

Are there any restrictions on which old products can be exchanged?

Yes, not all products are eligible for the exchange program. Typically, only certain items that have been redesigned or updated are accepted. Check with your Pampered Chef consultant for a list of eligible products.

Will I receive a discount for my old product?

Yes, when you exchange your old product, you will receive a discount on the new redesigned item. The amount of the discount can vary based on the product being exchanged, so it's best to consult with your Pampered Chef consultant for specific details.

What happens to the old products that are collected?

The old products collected through this program are typically recycled or repurposed, helping to reduce waste and promote environmental sustainability. Pampered Chef is committed to responsible product disposal and encourages customers to participate in this initiative.

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