Reach Out to Former Hosts: ExecuFlash from Jean Jonas

[tpchefrebecca]

My only concern about the whole thing is when past hosts from your inactive recruit that are now your hosts are being passed on to the upline or someone else. I would think it would confuse them.

I have had 3 consultants quit, and most of their hosts are mine now. How would HO know those hosts are are mine? I would be very upset if one of my hosts got this packet.

 

[yummybytes]

I came back to addendum this -- I don't mean to sound snarky or condescending in this post, but it always frutrates me to see complaints when I feel that HO does a ton of suff for us. I come from another Direct Sales comapny that did NOTHING for us and gouged the counsutants.. The grass isn't always greener... I'm sure I'll get scathing replies to this, but really I see so much complaining like this on here anymore and it bothers me. I'm certianly not always happy with the things that happen but it's up to me to make the best of it.

I'm not a director, but agree with Carolyn and other directors. Bottom Line - Its up to us to make a difference and earn the right to these leads by working our business. The reason I'm not a director is ME. I need to focus differently. Take ownership -- don't blame the kitnappers or leads that don't pan out. Bless and release and move on. There's way more fish in that big sea called the world.

I think it's great that HO is doing this. Why come here and gripe about what you don't have? If you don't have it, then you need to think about changing what you're doing. We don't "deserve" these leads... it's not a right -- its a privledge and reward. Do we work hard? Yes. Do we need to work smarter instead of harder? Probably. Will we reap the benefits when we do? Absolutley.

Also -- if someone went inactive and gave you their leads and you sent out information and then HO sends this out -- maybe you should have did more follow up and called? If they liked you and they wanted to do a show with you, they would have. If they chose to do it with some nameless person from a random HO sent packet then you need to rethink how you present yourself and your business and how personable you were.

If you always do what you have always done, you will always get what you have always got. If you want something that you have never had, you need to do something you have never done before.

 

[finley1991]

My only concern about the whole thing is when past hosts from your inactive recruit that are now your hosts are being passed on to the upline or someone else. I would think it would confuse them.

I have had 3 consultants quit, and most of their hosts are mine now. How would HO know those hosts are are mine? I would be very upset if one of my hosts got this packet.

Why not follow up with them and give them a "heads up" that they might be receiving something and let them know you are there to help them if they need something. If they know that and are contacted by another consultant, they will say, "I'm good... Rebecca's already taking care of me."

It's a great reason to do customer care calls and add them to your 3-2-1!

 

[pamperedlinda]

I would hope that when HO queries the host info they will be able to see that this host's last show was with an active consultant and they won't send anything to them....kwim? I think since they are focusing on consultants who have been inactive for more than one year then they will be sending this to hosts who have not had a show in over a year whose last show was with an inactive consultant......make sense?

 

[northern_sunshine]

For someone who already is struggling for leads because my Director (who is a wonderful lady) has been the only consultant in the area to "work it" so everyone has shows with her, this is just another reason to be done with PC.

 

[dannyzmom]

For someone who already is struggling for leads because my Director (who is a wonderful lady) has been the only consultant in the area to "work it" so everyone has shows with her, this is just another reason to be done with PC.

Or better yet, it's a good reason to "WORK IT"

 

[BethCooks4U]

Just got an idea.
Open up your local phone book and start typing in names on the Past Host box on CC.
Then send out your own info. With the same info they are gonna send out.
Get to them before HO does.

just a though

WOAH!! (I have not read through this whole thread so pardon me if this has been said).

The hosts are those who were beyond 12 months ago so any you find that way will have a PHD active with a consultant - you would be trying to steal someone else's host (essentially).

As far as the directors getting the leads - that is what the lead system is about. If you want them then PROMOTE! Stop whining about people who have earned the perks getting them.

This new program is going to hurt directors too - I have past hosts that are WAY beyond my geographical area and their will be given to other directors from how it sounds. I haven't gotten the execu-flash and I haven't read the q&a but my first impression is mixed.

 

[ShanaSmith]

if someone went inactive and gave you their leads and you sent out information and then HO sends this out -- maybe you should have did more follow up and called? If they liked you and they wanted to do a show with you, they would have. If they chose to do it with some nameless person from a random HO sent packet then you need to rethink how you present yourself and your business and how personable you were.

I agree, it is a relationship business, just like any other commissioned sales job. If you have done your job fully, than mose people will come back to you. if not... move on. I used to sell furniture for a major department store. I couldn't get mad everytime then advertised. I just had to hope that my customers would be loyal enough to come back to see me.

Beth, they will only be sending it to customers who's consultants have gone inactive.. so your out of towners are safe

 

[tpchefrebecca]

Why not follow up with them and give them a "heads up" that they might be receiving something and let them know you are there to help them if they need something. If they know that and are contacted by another consultant, they will say, "I'm good... Rebecca's already taking care of me."

It's a great reason to do customer care calls and add them to your 3-2-1!

I thought of that after I posted. I am making calls today anyway about the cookware to those who ordered cookware and/or hosted in cookware months. At least this gives me more motovation to give certain ph's a call first that way they know what is going on.

 

[finley1991]

Referring back to post #29... if you're not happy with the policy, contact HO! They DO listen!

 

[pcchris]

Wow - you sure can tell by the responses who's a director and who's not.

It's so easy for those of you who are directors to say "all the more reason to promote..." yada yada yada. I've been working my business since day one, yes, making phone calls and contacts every day, doing my best to do the best shows I can do, etc. I have had ZERO recruits. (well, one currently interested, but I can't seem to get in touch with her.) Anyway, for you to say that directors get the HO leads because they "work their business" is an insult.
I work my business...this is my only source of income, as I do not have a FT job. I work this business every day (well, some Sundays I don't), and I have yet to promote. I'd love to, and it will happen!

I get the HO leads being a director perk. But don't sit there and say that directors deserve the leads because they work their business, because I took that as saying that consultants don't work their business. There are some of us out here that are doing the best that they can do. and unfortunately can't find anyone that's interested in the biz.

Instead, why don't one of you directors start a thread about how you were able to attract people to join the biz? I've been doing/saying all the stuff we get from HO, and no one's signing. Some different ideas would be helpful.

I've taken teleclasses, online stuff...workshops at conference...and still no one.

Okay, I'm off my soap box for now.

 

[finley1991]

Good idea Chris! I'll start that thread now!

 

[pcchris]

Good idea Chris! I'll start that thread now!

Cool....I'll be reading it! Thanks!:thumbup:

 

[dannyzmom]

Wow - you sure can tell by the responses who's a director and who's not.

It's so easy for those of you who are directors to say "all the more reason to promote..." yada yada yada. I've been working my business since day one, yes, making phone calls and contacts every day, doing my best to do the best shows I can do, etc. I have had ZERO recruits. (well, one currently interested, but I can't seem to get in touch with her.) Anyway, for you to say that directors get the HO leads because they "work their business" is an insult.
I work my business...this is my only source of income, as I do not have a FT job. I work this business every day (well, some Sundays I don't), and I have yet to promote. I'd love to, and it will happen!

I get the HO leads being a director perk. But don't sit there and say that directors deserve the leads because they work their business, because I took that as saying that consultants don't work their business. There are some of us out here that are doing the best that they can do. and unfortunately can't find anyone that's interested in the biz.

Instead, why don't one of you directors start a thread about how you were able to attract people to join the biz? I've been doing/saying all the stuff we get from HO, and no one's signing. Some different ideas would be helpful.

I've taken teleclasses, online stuff...workshops at conference...and still no one.

Okay, I'm off my soap box for now.

Nobody ever said you're not working your business. AS a matter of facct, I do believe Shana specifically said something abotu NOT saying that. If what you are doing is not working than it is time to re-evaluate what you are doing. If you always do what you always did, you will always get what you always got. LISTEN to the audios HO offers, take the online training courses, get back to basics. Go back t oyour list of 100 - our list of 100 is always changing. Update it and start there again. LISTEN to your guests - make it ALL ABOUT THEM. How can you help THEM achieve their dreasm? What are their dreams? Find out - ask them...then offer to help them achieve those dreams.

 

[yummybytes]

You also have to look at the amount of time that you have been in this business. I see a lot of people who are upset about this but have only been a consultant for a year or two. The directors I see posting have been 3+ years in this business. It dosen't happen overnight. Once in a while -- a rarity -- someone flies through and promotes quick, but most of the time -- it's not going to happen that soon. Cut yourself some slack and set realistic goals.

And again -- I'm not a director... but I know that I will be when the time is right. It's up to me to make it happen.

 

[cmdtrgd]

First off, yesterday I was at a booth and I had a lady walk right up to me and say "I signed up for a show and noone ever contacted me" and I booked her show. This is a booth that is every weekend and I share it with other consultants and directors I know - anyone could have gotten that lead. That being said, I am a director and I have had a HARD summer! I am out of the lead system AGAIN and am struggling to get to the $4000 this month. I am working my booty off, so I understand when this type of business can go either way.Now, I see myself as a "good" director. If/when I receive those leads, and they are geographically closer to another consultant in my downline who IS working, I will contact the past host to make sure they are interested and then pass the lead to that consultant. I have done it before and will continue to do it!I also have a consultant in my downline who just decided she was done. I approached her (we are very good friends and I told her she wasn't allowed to be upset by this ) and asked if she had any past customers/hosts that were interested in the knives or cookware that I could take care of. I said if/when she decided to come back, they would be her customers again. THAT WAS SO HARD TO DO WITH A FRIEND!!!! I can't imagine what it would be like for someone I wasn't good friends with - just business partners! So, this is an amazing thing HO is doing - imagine all the expense that will go into this. AND, the past host might not even be interested - which is why I will contact them first and then pass on the good ones.I know how hard it is to become a director, but it is a good thing! Even though I worked VERY hard to get here, I was still in over my head when I promoted. My director is a NED and she was there to help me, but I still struggled. The best thing YOU can do is to be consistent; set meaningful, measureable and attainable goals for yourself and keep in regular contact with your director (or someone in your upline that you click with). Tell them what your goals are and ask for their help. I am currently working with someone in my downline in another state. She wants to promote in a couple of years so she will be a director when her son goes to school. I am working with her weekly and she hasn't recruited one person yet - but she is still working 3-2-1 and doing her best to be consistent. If you don't have the consistency in your show schedule, recruiting, COACHING RECRUITS, and personal sales, you might want to work on that before promoting. Believe me when I say being a director is NOT just about having a team - you have to have a STRONG business first!

 

[mommyhugz1978]

I think it is unfair to the past hostess and past consultant. I have no problem with the lead system; it is a perk but it also helps directors stay active and keep their teams. However, if I were to leave PC it should be my decision who I choose to recommend to my customers not who PC randomly picks. The lead system is also on a rotation system not the "nearest" director to you, just the next one in line for the lead in your general area (I was a HO lead and my dirctor is 20 min away and NOT the nearest director at all).

I am a HO Lead as well and my director is 2 hours away from me... not the nearest director!!

 

[mommyhugz1978]

The lesson should be that you could let that person know that you would appricate that they give you that lead if it is in your town. Because that is not fair to you at all

Because we do not have territories where we can conduct business I do not see this happening.

the email said the consultant has been inactive for a year I think it is a good move on HO part!!

I didnt' say anything about terrorties but if you live in a SMALL town like I do ... you better believe I would be down right PO'd about it. Espcailly since everyone in town knows that I sell!!

 

[mommyhugz1978]

I am problay going to get bashed for this ... but OH well... right now I am just in that the of mood. First of all being a HO contact myself and my director being two hours away is not always the easiest thing. Secondly I make the meeting every month except for this month because I was working a booth at a fair. Thirdly The lead system is what it is, BUT it does not make it any easier for US Consultants that are not directors or even close to making director. I work my business everyday, and sometimes I get sick of hearing about the perks. I do have a goal of becoming director, I mean dang it I just handed out four recuriting packets between two fairs. It is easy for someone to say it is just a perk. True enough but if your a consultant that is constantly working your business sometimes the perks just about send you over the edge. I love PC and everything that it stands for. I have even wrote a paper in College about Doris and how successful the Pampered Chef is. But on the other hand it makes it mighty difficult sometimes to work your business when you constantly here " it's a perk" ENOUGH already!!! I do make use of the 3-2-1 everyday, I have 14 shows booked 9 of them in the month of September. and quite Frankly I don't' want to hear how it is a perk and we don't' work hard enough!!! This business doesn't happen over night I have been a consultant a year and half. I have my sites set and my goals into place!!! I have been sharing my dream at every show, I even have my button from conference on my apron that says ask me about my dream. People think it's a joke!! But then I let them know what it is. I love Chef success for the vary reason that I have made some really great friends on here. And I have gotten some great ideas over the past year!!! I am not whining but I am a bit frustrated and I am entitled to feel that way from time to time. We are human after all!!!

OKAY I am off my soap box now :grumpy:

 

[finley1991]

Leah,

You are totally on the right track! Be sure to check the recruiting thread about sharing our opportunity! I'm sure at all of your Sept. Shows you'll find people who want our biz opportunity too!

Be sure when you are telling people your dream, that ask them their dream too so you can share how PC can help them with it! Good luck!

 

[rennea]

Now, I see myself as a "good" director. If/when I receive those leads, and they are geographically closer to another consultant in my downline who IS working, I will contact the past host to make sure they are interested and then pass the lead to that consultant. I have done it before and will continue to do it!

Good for you!!! It's nice to hear that your a great director I think that it's wonderful that you do that.

My director is about 6 hours or so away from me and there are no other directors closer to me. If she gets a "lead" she tells them to go to her website or will do catty shows over the phone and email. Not good customer service if you ask me!! That is my whole point on this topic If somebody has worked hard to become a director then leads should go to them first, but if there isn't a director in the area then it should go to the closest consultant. That's just good customer service in my book!

This just happened when change over came up.............

My change over box was delivered to another consultant, she is new and didn't know that there was any other consultants in the area. (there is now two of us )She gave the box back to UPS but took down my number and called me. She is new to town and wanted to join, went on the website and got information signed up. She felt bad that they never gave her my information, she would have signed up under me!! With that said I'm not looking to become a director, this is just a "hobby" for me. But if I did I'd be po'd. We both have never had support from our "directors" because we live so far away from them. My director as done ZIP for me, I was a HO lead so she weeps the benefits and I don't. She got the good old "congrats to X for recruiting this month" in the cluster newsletter. hmm...So that is my 2 cents on it.

 

[cmdtrgd]

I try to look at it from HO's point of view. MOST (not all...and we all have come in contact with em) directors are consistent and this is their main focus. We cannot be a part of any other direct sales company - it says so in the contract. Again, MOST directors are on top of things. Now, this DOES NOT mean that if you are NOT a director that you are not working your business or are not on top of things or that this is not your only source of income/focus, etc. However, it is hard for HO to say "okay, we choose consultants X, Y, and B to get leads, but not the rest". Directors are SUPPOSED to be focusing on PC which makes it easier for HO to say, "when you promote to director and sell $1250 three out of every 4 months, you get leads". I know I have met some consultants who sell $3000 a month but do NOT want to recruit. What do you think would happen to a HO lead that wanted to be recruited if it went to a top seller who wasn't interested in becoming a director?I believe that is one of the reasons that HO has the lead system set up that way. I am not saying it is fair, but it is the most responsible way to take care of our customers and recruit leads that come through HO.I would like to know if there are any suggestions on how to change the lead system.Oh, and by the way, when I am in the system, I normally get about $50 in sales and one other lead for a show or recruit each month - I have only signed two HO leads in the past (almost) year.

 

[rennea]

Hang in there Leah, your working hard it will happen for you!! Good things happen to those who wait right??

In the mean time let your director also know how you feel, maybe she may throw you a bone!! Never hurts to tell her.

Good luck hun!

 

[mommyhugz1978]

Hang in there Leah, your working hard it will happen for you!! Good things happen to those who wait right??

In the mean time let your director also know how you feel, maybe she may throw you a bone!! Never hurts to tell her.

Good luck hun!

We have an unspoken rule in our cluster...... if we book a show but it is to far away we give it to the closest consultant...... to that host!!! Or at least we try to !!! Sometimes consultants like myself don't' mind driving!!!

 

[finley1991]

I will say one thing about leads... they are not all that they are cracked up to be! Some are bogus... no e-mail or phone number to follow up with. Some are customer care issues which are a pain because normally you aren't the one who sold them the broken stone 10 years ago! Some want info and we follow up and follow up and follow up and nothing happens. Not every lead results in a recruit or show booking. I would say in the 4 years I have been a director, I have signed 8 that were HO leads. I've gotten a lot of recruit leads, but not all of them have signed for one reason or another.

In any case, make your voice heard to HO!

I really don't see why FDs shouldn't get leads if they are submitting $1250 in three out of four months but it's not up to me! It's up to HO so contact them and ask for it!!!!

 

[Jennie4PC]

My director is about 6 hours or so away from me and there are no other directors closer to me. If she gets a "lead" she tells them to go to her website or will do catty shows over the phone and email. Not good customer service if you ask me!! That is my whole point on this topic If somebody has worked hard to become a director then leads should go to them first, but if there isn't a director in the area then it should go to the closest consultant. That's just good customer service in my book!




Rennea, I totally agree with you on that note, I was calling my mparents to let them know when soccer practic ewas and one mentioned she was having an usborn book party so we started talking abot DS well she has contacted HO twice and gotten people 2 1/2 hrs away 1 responded back the other director did not but I will be giving her a catalog to look at so it was great for me to actually talk to her.

 

[Chef Kearns]

I am jumping back a few posts BUT...

I know some people only like to come on here for happy "toot my horn" stuff, but this thread clearly stated that it was a Vent! I am angry about this and have a right to my anger. Yes, there are benefits to Directorship and there should be. I think this recent idea from the HO could have been better executed. That's all I'm saying!

 

[Chef Kearns]

And btw, I did contact HO before I started this thread. It will probably be Tues or Wed. before I hear a reply. I will post it when I get it although I'm sure it will be more of what the Directors have already said.

 

[mommyhugz1978]

You have every right to be angry as we all do.... the lead thing works to a degree but then it leaves a good majority of us out!!!!

 

[cmdtrgd]

I understand this is a vent post, but I did want to discuss a point that doesn't seem to come up very much. You are totally entitled to your opinion and if you have a way to fix the problem, I would be happy to back you up and send in a request to HO, too, as I know other directors would as well. What I don't like is that people sometimes only see one side of the picture. One of the reasons I worked really hard to become a director and keep it (not saying that you're not working hard, too) is that I wanted those leads! I'm going to get massacred for this, but, if you look at it from a director's point of view, giving leads out to consultants everywhere is a slap in the face to us. We (most of us) worked hard to get where we are and that IS a perk. I do, however, wish they would train directors to "farm out" the leads to those in their cluster who ARE working hard and WILL follow up!