Why Isn't My Shipment Status Updating?

[dteague10]

I submitted a show yesterday afternoon, and a supply order. Neither one of them have showed up in my shipment status. For the past ones, they showed up and said "received" or "picking. Has anyone had a delay in shows appearing in shipment status?

 

[jenniferlynne]

No, I haven't had that happen yet. I submitted one on the 2nd and it showed up the next day. If it's not there by tomorrow, I would call HO to make sure they did get it or there isn't a problem. Did you receive a session number when you submitted it? I always write mine down on the paperwork so I know I did send it. Sometimes if I get side tracked when sending in an order, and forget where I was. If I see the session #, then I know for sure I sent it.

 

[jenniferlynne]

Hey, I just saw another thread for this. I guess they are behind because other people are saying the same thing.

 

[Ginger428]

Hey, I just saw another thread for this. I guess they are behind because other people are saying the same thing.

You got that right!!! The person I spoke to today talked to me like I was a MORON...finally I gave up & she said did I help you out today with your problems & I said NO...so she said have a nice day & we just left it at that.....

 

[AnaCash]

Hi there! I'm sorry to hear that your show and supply order have not yet appeared in your shipment status. While it's not common, there can sometimes be delays in the system updating. I would recommend reaching out to our support team to check on the status of your orders. They can also provide more information on any potential delays and help resolve any issues. Thank you for your patience and for being a valued consultant. We appreciate your business and are here to help in any way we can.