Ordering Online as Part of a Show ...

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Discussion Overview

The thread discusses the process and timing of online orders placed as part of a show through personal consultant websites. Participants share their experiences regarding notifications and the need for proper order entry.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions a customer planning to order online as part of a show and expresses concern about the timing of notifications and order entry.
  • Another participant shares their experience of receiving immediate email notifications for online orders and notes the necessity of entering the order information into PP.
  • A different participant explains that if the order is placed correctly with the host's name, it should be viewable online, and an email notification will be received within 24 hours for individual orders.
  • One participant emphasizes the importance of the customer entering the host's name to ensure the order is linked to the show.
  • Another participant expresses confidence that orders will be processed promptly and suggests checking with the customer if there are delays.

Areas of Agreement / Disagreement

Views differ on the specifics of order processing and notification timing, with no clear consensus on the exact procedures.

Contextual Notes

Participants share personal experiences related to online ordering processes and notifications within the context of Pampered Chef shows.

Who May Find This Useful

Consultants looking for insights on managing online orders as part of shows may find the shared experiences relevant.

pamperedchristine
Gold Member
Messages
85
I have a customer who says she will order on my website today as part of the show she came to last night. I wanted to know how long it would take for me to know about it, and do I have to enter the sale into PP? Or does it just get ordered as part of the show? The show closes tomorrow, so I'm a bit worried if there will be a delay.

Thanks!
 
I have only gotten a couple of orders online through a show and I got emails immediately telling me that. You will have to enter the information into your PP. Make sure your customer is entering the host name so it will get added to the show.
 
Hi Christine!
If the show was set up online, and she put in the host's name when she ordered, then you should be able to view the order online through the Personal Website Assistant on Consultant's Corner. When you access your shows set up online, it will show you if there is an un-viewed order. You will also receive an email from The Pampered Chef letting you know about the order.

If she just went to your website and placed an individual order, you will get an email notification within 24 hours from the company letting you know that there was an order placed. However, if this is the case, you will not be able to apply the sale to your host's show.

I hope this is clear!
 
  • Thread starter
  • #4
Thank you! I did stress (like 5 times) that she had to put the hosts name in the boxes - after that, there's not much I can do ;)

You guys sure are quick - I love this site!!
 


Hi there! Thank you for reaching out. I'm happy to help with your question. When a customer orders through your website as part of a show, the order should automatically be entered into PP and you should receive a notification. However, if you don't see it within 24 hours, I would suggest double-checking with your customer to make sure they completed the order correctly. If there are any delays, please don't worry, we will make sure the order is processed as soon as possible. If you have any further concerns, please don't hesitate to reach out to customer service for assistance. Thanks for being a fantastic consultant!
 

Frequently Asked Questions

How do I place an order online as part of a Pampered Chef show?

To place an order online as part of a Pampered Chef show, you will need to visit the host's personal shopping link provided by your consultant. Once there, you can browse the products, add items to your cart, and proceed to checkout. Make sure to select the show you are participating in during the checkout process to ensure your order counts towards the host's show total.

Can I order items from previous Pampered Chef catalogs during a show?

No, during a show, you can only order items that are currently available in the Pampered Chef online store. Previous catalog items may not be available for purchase unless they are part of a special promotion or re-released.

What payment methods are accepted for online orders?

Pampered Chef accepts various payment methods for online orders, including major credit cards (Visa, MasterCard, American Express, and Discover) and PayPal. Ensure that your payment method is valid and has sufficient funds before completing your order.

Can I change or cancel my order after I’ve placed it online?

Once your order is submitted, it is processed quickly, and changes or cancellations may not be possible. If you need to make adjustments, contact your consultant as soon as possible. They may be able to assist you, but it is not guaranteed.

Will I receive a confirmation of my order?

Yes, after placing your order online, you will receive an email confirmation detailing your purchase. This confirmation will include your order summary, shipping information, and estimated delivery date. If you do not receive a confirmation email, check your spam folder or contact your consultant for assistance.

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