Okay, Some People! (Vent, of Course)

[chefkathy]

I was following up on some online orders today--sales leads sent to my PWS.I called one woman--a man answered, said Linda was busy. I asked when would be a better time for me to call her back and he said there probably wouldn't be. I asked him what that meant and he said she wasn't interested in what I was offering. I explained to him that she had ordered from ME and I was calling to follow up and make sure she was pleased with her purchase. There was silence and then I asked again--so when would be a better time for me to call her back. After a pause he said "Thanks, talk to you later, bye" and hung up.WTF????? I don't have time for people like this....ugh. If you're not interested in being contacted, then don't leave your contact information!!!!Back to my calls....

 

[finley1991]

Just finished making 30 minutes of customer care calls to my HO leads.A few years ago, I met a woman at a show who wanted to book one for herself. Instead of booking her right then and there (lesson learned) I called her the day after the show. Her husband basically said the same thing to me but much more colorfully (IYKWIM). It was horrible and I felt horrible. I saw her a few months later and she asked me why I never called her and I told her. She was really embarrassed and asked me to call her the next day and she'd set a date. Wouldn't you know it, but her sweet hubby answered again and gave me a much MORE colorful lecture and reminded me that he specifically told me not to call there again. Needless to say, I never had a show with her.

 

[chefkathy]

Thanks for sharing that Colleen. I was deciding whether or not to try calling again and I think I'll let it be for now. I'll keep her on my email list and see if she pops up again.

 

[kcont]

Just finished making 30 minutes of customer care calls to my HO leads.

A few years ago, I met a woman at a show who wanted to book one for herself. Instead of booking her right then and there (lesson learned) I called her the day after the show. Her husband basically said the same thing to me but much more colorfully (IYKWIM). It was horrible and I felt horrible. I saw her a few months later and she asked me why I never called her and I told her. She was really embarrassed and asked me to call her the next day and she'd set a date. Wouldn't you know it, but her sweet hubby answered again and gave me a much MORE colorful lecture and reminded me that he specifically told me not to call there again. Needless to say, I never had a show with her.

OMGOSH!!!!:yuck:

 

[pamela]

you can't fix stupid..........

 

[jwpamp]

Well, I haven't been doing my customer care calls for a while (life is happening right now)...and you guys are making me want to pick up the phone RIGHT NOW ----NOT!!!


lol....

 

[chefkathy]

Okay, I made other CC calls tonight for an hour to customers from a show in January and it was much more pleasant. It gets better after you get started.

 

[icerneaccorie]

I'd hate to see how her treats his wife if he could treat someone he doesn't know that way. I always worry about those things.