No 'Shop Online' Button: Website Issues Since New Season Started

Click For Summary

Discussion Overview

Participants are discussing issues with their websites since the new season started, specifically the absence of the "shop online" button and related technical problems. Several users share their experiences and solutions regarding the situation.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant notes that their website displays only a picture of martini glasses instead of the expected ordering options.
  • Another participant confirms experiencing the same issue with their website.
  • One participant suggests that the problem might be a technical error and inquires if others have contacted Tech Support.
  • One participant shares their experience of calling Tech Support, stating that the issue is known and being prioritized.
  • Several participants mention that changing the color scheme of their website resolved the issue for them.
  • One participant expresses patience regarding the ongoing fixes, acknowledging the volume of websites needing updates.
  • Another participant reflects on the seasonal color choices of the website, finding them more suited for spring rather than the upcoming holiday season.

Areas of Agreement / Disagreement

Some participants agree that changing the color scheme can resolve the issue, while others are still experiencing problems. No clear consensus emerges on the timeline for when all websites will be fixed.

Contextual Notes

The discussion centers around personal experiences with website functionality and the impact of recent updates on user interfaces.

Who May Find This Useful

Consultants experiencing similar website issues or those interested in troubleshooting tips shared by peers may find this discussion relevant.

niclowther
niclowther
Gold Member
Messages
240
Has anyone looked at their website since the new season started? Instead of saying order products mine says nothing and only has a pic of the martini glasses. Anyone else have this? This would really stink if people tried to follow directions on shopping online and looked for "shop online" button.
 
Mine is the same! Yikes!
 
interesting
 
It looks like maybe it's a boo-boo. Has anyone emailed or called Tech Support to let them know? I don't have access to do that at work, or I would.
 
I just called, they know about the problem, its top priority, and they are working on it. :) Nice guy I spoke with.
 
Ugh. Yes, mine has the same issue. Also, I just updated P3 and it won't work. I get an unexpected error message. Only thing is now I expect it! :D
 
  • Thread starter
  • #7
jbdowd0798 said:
I just called, they know about the problem, its top priority, and they are working on it. :) Nice guy I spoke with.
Click to expand...

Thanks for looking into that for us!
 
It is fixed!
 
no problem- it was an easy call to make. :)

Mine isn't working yet but thats to be expected with all the websites that need the fix. I can be patient!
 
I just realized what I did and it was fixed. I went in and changed the color scheme. I didn't like the brown. So I changed it to purple and the shop online button is back to normal.
 
Thanks Holly that fixed mine!
 
hmm mine is still not fixed...did the guy say it could take awhile to get everyone's fixed? or is this something that i will need to call on too?
 
If they're aware of the problem, don't call unless it's still broken tomorrow. They probably have the whole team working on it, and fielding phone calls a) takes people away from working on it; and b) just annoys the people who already know about the problem. (I hated that about working on production problems at my day job.)
 
What Ann said. :D Something like the graphic is not a site specific issue, since it appears the same way on everyone's site.
 
Okay the guy didn't tell me how long it would take BUT if you change the color of your website like......let me look again who the smart one was.... HOLLY.....it works! :) THANK YOU HOLLY! We worked well together- I called you figured out a solution! ;)
 
Yep, changed mine to purple and it's all good now.
 
Mine was not right either but when I too changed to purple layout, all is well again! I love purple so I'm very excited but the color choices look very Spring/Easter-like, not lets think warm, cozy and get ready for the holidays in theme. Who am I to think outside of the box? hehe
 
Melissa78 said:
Mine was not right either but when I too changed to purple layout, all is well again! I love purple so I'm very excited but the color choices look very Spring/Easter-like, not lets think warm, cozy and get ready for the holidays in theme. Who am I to think outside of the box? hehe
Click to expand...

I was happy to see the purple too. We don't really have Fall here yet, so the brown looked so out of place.
 
BlessedWifeMommy said:
I was happy to see the purple too. We don't really have Fall here yet, so the brown looked so out of place.
Click to expand...

I would so miss the change of seasons. Its one thing about NE Pennsylvania that I love most. Its quite common for people to just drive around in October looking at the foilage and I go hiking every fall to see the mountains, water falls & foilage that our season has to offer.

I guess I figured the pages to be more coordinated around the comfort foods and then holidays. Just a little suprised by the Easter Bunny colors. :balloon:
 

Frequently Asked Questions

What does it mean if there is no 'Shop Online' button on my Pampered Chef website?

If there is no 'Shop Online' button on your Pampered Chef website, it typically indicates a technical issue or a temporary glitch that may have arisen since the new season started. This can prevent customers from accessing the online store and making purchases.

How can I fix the issue of the missing 'Shop Online' button?

Is this issue affecting all Pampered Chef consultants or just mine?

This issue may affect multiple consultants, especially if it is related to a system-wide update or change. However, it can also be specific to individual websites. Checking with fellow consultants or the Pampered Chef community can help determine if it's a widespread issue.

Will my customers be notified about the website issues?

What should I do if the issue persists for an extended period?

If the issue with the 'Shop Online' button persists for an extended period, reach out to Pampered Chef's customer service or technical support for further assistance. They can provide updates on the situation and help troubleshoot any specific problems with your website.

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