New Write-In Receipts, Oof, and Shipping

Click For Summary

Discussion Overview

The thread discusses recent changes to shipping and handling (S&H) on receipts, with participants expressing their frustrations and experiences regarding the implications of these changes for their businesses, particularly in relation to direct shipping and costs associated with orders.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant expresses frustration over the removal of pre-printed S&H on receipts, feeling it adds unnecessary work to write in the amount for each receipt.
  • Another participant suggests using an OOF (Order of Fulfillment) form with a sticker for shipping costs, indicating a workaround for the new process.
  • Several users mention the inconvenience of the OOF being in Adobe format, wishing for a more editable version.
  • One participant, identifying as a consultant overseas, shares that their experience is different as they always had to adjust shipping amounts due to direct shipping requirements.
  • Another participant notes that some consultants have different shipping surcharges, which may alleviate the need to adjust amounts on receipts.
  • One participant recounts a customer's reaction to shipping charges, highlighting the impact of increased costs on potential orders.
  • Several participants discuss the dynamics of their local consultant clusters and the challenges of competition in their area.
  • One participant humorously reflects on how their German neighbors might perceive the American consultants in their neighborhood.

Areas of Agreement / Disagreement

Views differ significantly among participants, with some expressing frustration over the changes while others acknowledge that the adjustments may benefit specific groups, such as those with direct shipping needs.

Contextual Notes

Participants share personal experiences related to shipping costs and adjustments in their business practices, particularly in military or overseas contexts.

Who May Find This Useful

Consultants navigating changes in shipping and handling processes, especially those working with direct shipping or in overseas markets, may find the shared experiences relevant.

spoiledchef
spoiledchef
Messages
386
Okay, so WHY did they take off the S&H on all of the receipts???? I do NOT want to waste time having to write-in $4.00 on EVERY receipt! I think that was a big mistake...I mean, come on...how many times do we get requests for DIRECT shipping from actual guests AT a cooking show? I've NEVER received it. Now, online orders and catalog shows, SURE. But -- the majority of our business is from guests AT the show...so why did they do this? Anyone know? Are you all as aggravated w/this as I am, or am I just having a bad day? LOL!
 
What you can do is print off an OOF, put your sticker on it, write in $4 shipping and then get it copied.
 
That is a good idea. I wish the OOF wasn't in Adobe. It would be nice to be able to type in your information and not stamp everything. Print one and have tons of copies made, with your information and the shipping cost.

Just my opinion.
 
Well, I know we're the minority, but those of us who are consultants overseas (at military bases) always had to cross through it because ALL of our orders are direct ship. So for our minority, it's great! But I completely understand it's a pain for MANY more of you!
 
So Gillian and Debi and other consultants with different shipping charges don't have to cross out $4 and write in their higher amounts every time.
 
Exactly! Unfortunately, my customers (APO addresses) have to pay direct ship rates PLUS a $5 surcharge PER ORDER. Yuck! Gillian has a $2 surcharge.
 
  • Thread starter
  • #7
sslangley -- I couldn't agree MORE! I wish there was a way to add all of our information the OOF, but I've yet to figure out how. Anyone know how we can edit it and add info?

And the overseas thing makes sense.
 
I wonder how crazy it would be to suggest to HO to have two versions of each available. One with the preprinted $4, and one blank.
 
I have to agree with Debi, we are the minority but it sure is nice for us to not have to cross out the $4!! It's amazing that we have more than 100% mark up on some of our shipping charges to get from IL to NY, but that's in a whole different thread!!!
 
PamperedChefDebi said:
Exactly! Unfortunately, my customers (APO addresses) have to pay direct ship rates PLUS a $5 surcharge PER ORDER. Yuck! Gillian has a $2 surcharge.
Click to expand...

I just found out about the shipping increase today when I was looking over the forms I received. :(
 
DMB75 said:
I just found out about the shipping increase today when I was looking over the forms I received. :(
Click to expand...

That's how I found out also! I caught it before my Director, which means her downline didn't let her know either and she's over here as well. I'm sure since it didn't apply to them, they didn't even catch it. I wouldn't have. But I do wish HO would have prepared us!

I actually had a show yesterday and the Host told me that someone was going to place an outside order until she saw the shipping charges on my OOF. She told my Host that she knew someone else here that is a consultant and they said there is no increase, my rates were bogous. Wow! That makes it hard for us AND that consultant will have to EAT those $5 charges and at $5 an order, that could really hurt!
 
OMG Debi!! I can't believe someone said that!!! What's even worse is that most of us here know each other in some way!!

Although $11 shipping for a $5 order is a little nuts, so I don't blame the customer for thinking that!!
 
stephanieboyd said:
OMG Debi!! I can't believe someone said that!!! What's even worse is that most of us here know each other in some way!!

Although $11 shipping for a $5 order is a little nuts, so I don't blame the customer for thinking that!!
Click to expand...

Well, I don't know if ANY of us associate with or talk to the members of the other Cluster that is here locally but all I could guess was that is was a member of that Cluster. Sandi sent out a pretty extensive e-mail about the big conference call the questions about the shipping increase for us caused.
 
Is there two clusters? I just thought it was only your(Sandi's) cluster, whoops. Having Erika next door and you here helps keep me in the loop. Apparently not as well as I thought!!

Can you forward that email to me? I know she was going to talk about ideas to not let our businesses go in the tank, did she ever share those with you guys?
 
stephanieboyd said:
Is there two clusters? I just thought it was only your(Sandi's) cluster, whoops. Having Erika next door and you here helps keep me in the loop. Apparently not as well as I thought!!

Can you forward that email to me? I know she was going to talk about ideas to not let our businesses go in the tank, did she ever share those with you guys?
Click to expand...

I'm going to e-mail you!
 
  • Thread starter
  • #16
Stephanie -- hey girl...I couldn't help but notice on the "other" board that you are now a FD...good for you...how'd you do it? :)
 
Sorry to hijack your thread, Sherrie!!

It was all pure luck!!! There was really no real recruiting involved!!! I just quit giving them away!!
 
Stephanie, did you get my e-mail?

And there is one other cluster here. Actually, the Director live in the cul de sac over from me! I also "heard" she just promoted a Director up around Spangdahlem.
 
I just don't think there are enough of us here to make two full clusters, but I guess there are more than I thought. And more moving in and out every PCS season!!! I can only imagine how much they are stepping on each other at Spang!!!
 
stephanieboyd said:
I just don't think there are enough of us here to make two full clusters, but I guess there are more than I thought. And more moving in and out every PCS season!!! I can only imagine how much they are stepping on each other at Spang!!!
Click to expand...

In this area where I live in Vogelweh Housing, there are at least 7 in a ONE BLOCK radius from me!!! Of course, two of them are MY recruits! LOL!
 
NOOOOO WAYYYY!!!!! I thought it was a big coincidence when Erika rented the other half of my duplex out here in the sticks!! It sure was convenient for her open house last weekend, I just ran next door when she needed another product to borrow!!!
 
stephanieboyd said:
NOOOOO WAYYYY!!!!! I thought it was a big coincidence when Erika rented the other half of my duplex out here in the sticks!! It sure was convenient for her open house last weekend, I just ran next door when she needed another product to borrow!!!
Click to expand...

That's awesome! I hope her Open House went well! My wasn't what I hoped for but it definitely could have been worse!
 
The poor German neighbors must think us American women are crazy!! We are the only Americans in the neighborhood so they must think we are all pregnant, driving big trucks, and selling PC!! I am sure it was entertaining for them to see me running between our houses with tons of stuff!!!

I think she did just over $500 at her open house. I didn't stick around for the show, but when I saw her at the doc the next day she was happy with the result.
 
stephanieboyd said:
The poor German neighbors must think us American women are crazy!! We are the only Americans in the neighborhood so they must think we are all pregnant, driving big trucks, and selling PC!! I am sure it was entertaining for them to see me running between our houses with tons of stuff!!!

I think she did just over $500 at her open house. I didn't stick around for the show, but when I saw her at the doc the next day she was happy with the result.
Click to expand...

That's awesome!
 
PamperedChefDebi said:
Exactly! Unfortunately, my customers (APO addresses) have to pay direct ship rates PLUS a $5 surcharge PER ORDER. Yuck! Gillian has a $2 surcharge.
Click to expand...

I just had someone place an order with me and shipping was over $15.00 to an APO address. So their $55 order was over $70 with shipping. I was amazed it cost so much. The bad thing is most of their items were small stuff like the rubs and mixes.

Donna
 
Oh yeah, and another thing that some may not know.....we can't get the Double Strength Vanilla over here either, so don't let your customers order that.
 
stephanieboyd said:
Oh yeah, and another thing that some may not know.....we can't get the Double Strength Vanilla over here either, so don't let your customers order that.
Click to expand...

They should list that in the catalog. I'll make a note of it. Thanks Stephanie.
 
I have an APO catolog party right now. I am thinking that is why I am not orders for it. The shipping is too much!
 
If it's a February show, it's the old shipping rates.....any chance it's a Feb show??
 
This might helpPrint your OOF's from CC as you normally would. Put your paper back into the printer & use this word document to 'fill-in' your information. You'll have to key in your info & then save it, but it should save you time from stamping or running copies.
 

Attachments

Frequently Asked Questions

What are New Write-In Receipts and how do they work?

New Write-In Receipts are customizable receipts that allow consultants to fill in details for each sale, including product names, quantities, and prices. They provide a way for customers to keep track of their purchases and for consultants to maintain accurate records. Consultants can easily print these receipts or fill them out by hand during a party or event.

What is Oof in relation to Pampered Chef?

Oof is a term used within the Pampered Chef community to refer to the online ordering and fulfillment system. It helps streamline the process of placing orders, tracking shipments, and managing inventory. Consultants can use Oof to ensure that their customers receive timely updates on their orders and shipping statuses.

How does shipping work for Pampered Chef orders?

Shipping for Pampered Chef orders is typically calculated based on the total weight of the products being shipped and the destination. Customers can choose from various shipping options at checkout, including standard and expedited shipping. Orders are usually processed within a few business days, and tracking information is provided once the order has shipped.

Are there any shipping fees associated with New Write-In Receipts?

Yes, shipping fees apply to orders placed using New Write-In Receipts, just like any other order. The fees are determined by the total weight of the order and the shipping method selected by the customer. Consultants should inform their customers about these potential fees when discussing orders.

Can customers track their orders placed through Oof?

Absolutely! Customers can track their orders placed through Oof by using the tracking information provided via email once their order has shipped. This allows them to stay updated on the status of their delivery and estimated arrival time.

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