Need a Replacement Garlic Press? Contact HO for Fast Delivery - 9/29 Show

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Discussion Overview

The thread discusses experiences related to the chipping of garlic presses received in consultant kits and the process of obtaining replacements. Participants share their personal experiences with the product and the steps they took to address the issue.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant mentions their garlic press is chipping and seeks guidance on how to get it replaced before their upcoming show.
  • Another participant suggests contacting the solution center and indicates that replacements may be sent out without needing to return the old item.
  • One participant shares that they received a replacement garlic press for shows while continuing to use the older one at home.
  • Another participant confirms experiencing similar chipping and expresses the need for a replacement for shows.
  • One participant expresses their love for the garlic press despite the chipping issue and feels optimistic about the replacement process.
  • Another participant notes that their garlic press has started chipping after extensive use over three years.
  • One participant attributes the chipping to using a dishwasher, suggesting that the soap may be corrosive.
  • Another participant inquires whether the garlic press is intended to be hand washed.

Areas of Agreement / Disagreement

Views differ on the cause of the chipping, with some attributing it to dishwasher use while others do not specify a cause. No clear consensus emerges regarding the best practices for care or replacement procedures.

Contextual Notes

Participants share personal experiences with the garlic press, focusing on the product's durability and the replacement process without making safety claims.

Who May Find This Useful

Consultants experiencing similar issues with their garlic presses or those interested in the replacement process may find this discussion relevant.

D
DandyG03
Messages
52
The garlic press I received in my consultant kit is chipping, the protective coating they coat it with is whats chipping on it. How do I go about getting it replaced? My first show is on 9/29 can HO get it to me by then do you think? I've never placed and order or had to return anything yet to HO so any guidance I can get on that would be very very much appreciated!:)
 
Call the solution center & tell them what is happening, also tell them that you have a show on such & such date & they will probably send you out a new. Sometimes they ask for the old one, sometimes they don't...HTH
 
My original one did that too! :( So I got another one for shows (nice and newer) and use the old one at home!
 
+-----Mine did too. I still use it, but need to replace for shows.
 
  • Thread starter
  • #5
Thanks Ginger, that is such a help.:)

Sorry to hear others have had the same issue but out of all my other personal PC goods outside of my kit goodies - I love love love the garlic press SO much!! So when it started to chip I was bum'n a bit lol. But it sounds like it should be a easy fix, so yeah!!:)
 
Glad I could help. Mine just started chipping a little, but mine is almost 3 years old & has been put to the test WAY TOO many times...:D
 
Both of mine do that - but I just chalk it up to me putting it in the dishwasher. That dishwasher soap is soooo corrosive!
 
Is it supposed to be hand washed? Sorry too lazy to look that up right now.
 

Frequently Asked Questions

What should I do if my Pampered Chef garlic press is damaged?

If your garlic press is damaged, you can contact the Home Office (HO) for a replacement. They will assist you with the process to ensure you receive a new one quickly.

How can I contact the Home Office for a replacement garlic press?

You can reach out to the Home Office through their customer service phone number or email. Check the Pampered Chef website for the most current contact information.

Is there a cost associated with getting a replacement garlic press?

How long will it take to receive my replacement garlic press?

Can I get a replacement garlic press during a Pampered Chef show?

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