Mix N Chop on Stop Sell - Important Update from HO

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Discussion Overview

This thread centers around the status of the Mix N Chop product, with participants sharing their experiences and information regarding its availability, including mentions of a potential Stop Sell and backorder situation.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, reported being informed by HO that the Mix N Chop is on Stop Sell.
  • Another participant mentioned that their shows included multiple Mix N Chops, raising concerns about fulfilling orders.
  • Several users noted that the website indicates the product is on backorder, but there is confusion about its status.
  • One participant shared their experience of being unable to process an exchange for the Mix N Chop due to a Stop Sell notification.
  • Another participant expressed hope that if a Stop Sell is in effect, it will not last long, referencing past experiences with similar situations.
  • Some participants discussed the challenges of managing orders and catalog updates in light of the product's uncertain status.
  • One participant highlighted that they received conflicting information from HO representatives regarding the product's availability.
  • Another participant expressed frustration over the need to place stickers in catalogs to indicate the product's status.
  • Several users mentioned that they had received emails indicating backorders without any mention of a Stop Sell.

Areas of Agreement / Disagreement

Views differ regarding the current status of the Mix N Chop, with some participants believing it is on Stop Sell while others assert that it is not confirmed. No clear consensus emerges on the product's availability.

Contextual Notes

Participants are sharing personal experiences and information received from various sources, including HO representatives and emails, which contribute to the confusion surrounding the product's status.

Who May Find This Useful

Consultants who are managing shows and orders for the Mix N Chop may find this discussion relevant as they navigate the current uncertainties regarding the product's availability.

I have 2 on bo from a party I just sent in..This item was what everyone was boasting about!! For some reason, I order 3 extra ones on my last party so I will be able to replace these two but I am not looking to the reactions at my next parties when I have to tell them I they are on Stop Sell at this time..
 
naekelsey said:
I have 2 on bo from a party I just sent in..This item was what everyone was boasting about!! For some reason, I order 3 extra ones on my last party so I will be able to replace these two but I am not looking to the reactions at my next parties when I have to tell them I they are on Stop Sell at this time..
Click to expand...

THEY ARE NOT ON STOP SELL!!!!!!!!!!

And you do not have to replace the backordered ones. PC will send them directly to the host when they are available. You should not take them out of your stock.
 
My mistake. Late and everyone is asking me questions at the same time I am typing. So much for thinking I can do more than one thing at a time! LOL!!

I am probably remembering wrong, but I was under the impression that when an item is on BO we should not sell it until it is no longer on BO....Is this wrong?? I would LOVE to be WRONG!!
 
If it's on backorder, you can still sell it.
 
Yeah, thanks....The boxes for this party are coming to my house because Host will be on vacation when they come. I am only replacing them because it was a small order and I won't get confused when I recv the BO ones..
 
Backorder does not mean stop sell. Earlier this week they warned us that this product might end up being backordered but that they are expecting weekly shipments and are working towards increased production. So you continue to sell unless we get official word that it is on stop sell.

Last season when the DCB went on stop-sell they sent more than one email to let us know what was going on.
 
  • Thread starter
  • #37
...Just wanted to share what TWO home office reps told me. They were unable to add the Mix N Chop to the Adjustment Exchange.
I submitted a show last night & the Mix N Chops went through...
It's very strange, but again, just wanted to share what I was told...
 
Anyone interested in placing a large order with me for these? I bet they go on stop sell soon.
 
Looks like I am going to have a lot of backorders like everyone else
 

Frequently Asked Questions

What is the "Mix N Chop on Stop Sell" update from Home Office (HO)?

The "Mix N Chop on Stop Sell" update indicates that the Mix N Chop product will no longer be available for sale due to inventory issues or a decision made by Home Office. This means that consultants should not promote or sell this item until further notice.

Why has the Mix N Chop been placed on stop sell?

The stop sell status is typically implemented to manage inventory levels, address quality concerns, or prepare for a product re-launch. Home Office will provide specific reasons for the stop sell in their communications to consultants.

How will this affect my sales and customer orders?

If you have pending orders that include the Mix N Chop, you will need to inform your customers about the stop sell status and provide alternatives if necessary. It may impact your sales temporarily, but you can focus on promoting other available products in your inventory.

When will the Mix N Chop be available for sale again?

The timeline for when the Mix N Chop will be available again has not been specified. Home Office will communicate updates regarding the product's status, and consultants should stay tuned for further announcements.

What should I do if customers ask about the Mix N Chop?

If customers inquire about the Mix N Chop, it is best to be transparent about the stop sell status. Inform them that the product is currently unavailable and offer to help them find alternative products that meet their needs. Keeping communication open will help maintain customer trust.

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