Mix N Chop on Stop Sell - Important Update from HO

Click For Summary

Discussion Overview

This thread centers around the status of the Mix N Chop product, with participants sharing their experiences and information regarding its availability, including mentions of a potential Stop Sell and backorder situation.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, reported being informed by HO that the Mix N Chop is on Stop Sell.
  • Another participant mentioned that their shows included multiple Mix N Chops, raising concerns about fulfilling orders.
  • Several users noted that the website indicates the product is on backorder, but there is confusion about its status.
  • One participant shared their experience of being unable to process an exchange for the Mix N Chop due to a Stop Sell notification.
  • Another participant expressed hope that if a Stop Sell is in effect, it will not last long, referencing past experiences with similar situations.
  • Some participants discussed the challenges of managing orders and catalog updates in light of the product's uncertain status.
  • One participant highlighted that they received conflicting information from HO representatives regarding the product's availability.
  • Another participant expressed frustration over the need to place stickers in catalogs to indicate the product's status.
  • Several users mentioned that they had received emails indicating backorders without any mention of a Stop Sell.

Areas of Agreement / Disagreement

Views differ regarding the current status of the Mix N Chop, with some participants believing it is on Stop Sell while others assert that it is not confirmed. No clear consensus emerges on the product's availability.

Contextual Notes

Participants are sharing personal experiences and information received from various sources, including HO representatives and emails, which contribute to the confusion surrounding the product's status.

Who May Find This Useful

Consultants who are managing shows and orders for the Mix N Chop may find this discussion relevant as they navigate the current uncertainties regarding the product's availability.

S
SusanBP0129
Messages
1,699
Sorry if this is repetitive....
Not sure if everyone knows or not, but I just spoke to HO to do an adjustment and I was informed that the Mix N Chop is on Stop Sell !
:mad: :( I'm not surprised...they have been selling like crazy....I just hope they are available soon!!
 
Hmm...last I heard they are on backorder. I have two shows that I'm closing in the next day or two that easily have 10 of them on there between them. Yikes! :eek:
 
I have 4 shows with a ton of them on there...The website just says on backorder.
 
  • Thread starter
  • #4
The rep told me STOP SELL. I was doing an exchange for a past host and it wouldn't let her put through the Mix N Chop. :(
 
Don't forget...usually if something goes on Stop Sell (and they have not officailly announced that yet!) PC will allow us to submit orders for shows that have already been placed with us. It is just that you are to "stop selling" them from that point on till it goes off stop sell. So, everyone (me included) that has show orders sitting there that have not been transmitted yet, you will be fine!
 
that's right Kellythechef!
They would never do that to us, because it would be wrong. Same thing happend with the Deep Covered Baker. And they honored every single one we sold.
Darn, this is a shame though, I'm selling them like crazy! I also hate having to go into my catalogs and put little stickers everywhere! :(
 
It is still available to order online too....I think it is just simply back ordered for right now!And, if it did go on stop sell, I would just make up a sheet of who wants to pay me now, and get it later....and then i did one order for the decorator bottles when they became available. No stickers in my cattys!
 
We always get an email when something goes on Stop Sell. When did you call HO? I wonder if they have not had time to send the emails out yet.

I hope the rep told you wrong. I have two shows this weekend.
 
I did not know. thank you. Figures I just recommended it to someone!
 
This has not been officially been announced yet! The cs rep at HO could have been wrong...don't assume it's on stop sell till we hear from HO!
 
This is what is says on CC when I go to Back Order Status

Back Order Status

The following information is current as of Monday, March 26:

The following item is currently on back order:
Mix 'N Chop , Item #2583

I guess they have not updated things if this rep was correct. Has anyone else called to find out and see if they are told the same thing?
 
I'm on hold waiting to ask someone at HO right now
 
hopefully if it does go on stop sell it won't br for long there was so many people that called to warn them the should be a little ahead of the situation!!

heather
 
She says she just checked with her manager and the latest info states that they are neither on stop sell OR backorder!!!!!!!!!! I asked her 3 times! but she says all is well... interesting!
 
Maybe Sue got hold of a HO person who wants to order oodles of them and is afraid we'll sell them all before they get the chance.
 
raebates said:
Maybe Sue got hold of a HO person who wants to order oodles of them and is afraid we'll sell them all before they get the chance.
Click to expand...

LOL! :)

Cute take!
 
  • Thread starter
  • #17
weird.
quiverfull7 said:
She says she just checked with her manager and the latest info states that they are neither on stop sell OR backorder!!!!!!!!!! I asked her 3 times! but she says all is well... interesting!
Click to expand...

How weird! No joke - I called at 8am this morning...my host wanted to return the 10" skillet & the cooling rack...In exchange she wanted the 12" skillet and the Mix N Chop....When I told the rep this, she said "are you sitting down? I'm so sorry, but the Mix NChop is on Stop Sell". What the frig????? She even tried to enter it, but she couldn't!! UGH!!! What the heck??? :confused: :confused: :confused: :confused: :confused:
 
  • Thread starter
  • #18
Lol!!!
raebates said:
Maybe Sue got hold of a HO person who wants to order oodles of them and is afraid we'll sell them all before they get the chance.
Click to expand...

LOL LOL LOL!!!!!
 
Sue... have you called HO back?
 
Maybe it was Paige's friend's MIL- the wife of the guy that "invented" it, LMAO!!!
 
gilliandanielle said:
Maybe it was Paige's friend's MIL- the wife of the guy that "invented" it, LMAO!!!
Click to expand...

LMAO too!!!:D
 
SusanBP0129 said:
How weird! No joke - I called at 8am this morning...my host wanted to return the 10" skillet & the cooling rack...In exchange she wanted the 12" skillet and the Mix N Chop....When I told the rep this, she said "are you sitting down? I'm so sorry, but the Mix NChop is on Stop Sell". What the frig????? She even tried to enter it, but she couldn't!! UGH!!! What the heck??? :confused: :confused: :confused: :confused: :confused:
Click to expand...
:eek: :eek: :confused: ????I would have assumed she was right also! Maybe it's just back ordered and that is why she was having a problem with it! I'd be utterly confused too!:confused:
I'd call back, if I were you and talk to someone and see, and if you know the name of the person who helped you, mention this person's name to who you speak to and see if this person is just confused. Another thing is you can always ask to speak to someone in management, they definetly would know! Also Field Services usually knows quite a bit too!
 
My order that just shipped kicked them out at "backordered".

So, I have four open shows and I know there are lots on them. Can I still submit the shows even if they are on Stop Sell before I close out with the hosts? They were shows from last weekend. Yes, I already sold them, collected money, etc. So I can submit them?

Please advise.

Thanks!!
Joanne
 
It is not confirmed that they are on stop sell.
 
Yes, you can order them. They just won't arrive with the rest of the products.
 
ChefinHarmony said:
My order that just shipped kicked them out at "backordered".

So, I have four open shows and I know there are lots on them. Can I still submit the shows even if they are on Stop Sell before I close out with the hosts? They were shows from last weekend. Yes, I already sold them, collected money, etc. So I can submit them?

Please advise.

Thanks!!
Joanne
Click to expand...
Yes, even if they are on backorder, you still submit the shows that had orders for them. They will ship out the show to the host (minus the choppers) and will ship the choppers out as soon as they receive more inventory!

Like I said in a previous post, even IF they go on stop sell, you would STILL submit the orders from shows that you have already held....you just wouldn't collect any MORE orders for them.

They are not on stop sell at this point. HO has not announced that...I will bet the customer service person was wrong.
 
  • Thread starter
  • #27
So....I called HO again to clarify....the rep said "no - they are not on stop sell". THEN I asked her to add the Mix N Chop like I had originally asked and lo and behold....she wasn't able to. Her words: "I guess they are on stop sell". UGH! :(
 
Last edited:
I just got an email today saying that I have 6 M&Cs on "backorder" from the 2 shows that I submitted on Monday. Said nothing about stop sell. I hope a stop sell is not in the near future. I too hate putting stickers on my cattys and hate having to check all my orders to make sure no one order it without seeing the tiny sticker, and then I hate having to peel all of the stickers off my cattys when the stop sell is over!!! Okay, now I just feel like complaining!
 
~This is what I received off of our Director's Loop~

from Marla Gottschalk, Chief Executive Officer
Good morning.

Congratulations on getting the spring selling season off to a strong
start. Your efforts have made the new Mix 'N Chop an instant best seller! In
fact, your sales have again exceeded our expectations.

I wanted to personally thank you for all of your e-mails telling us the
Mix 'N Chop was selling faster than even you expected. As a result of your
feedback, we have been able to work with our vendor to dramatically increase
our incoming shipments.

However, until our vendor is able to fully respond to our increased
demand, we may experience periodic backorders. I want you to know that we are
receiving large weekly shipments and will fill all orders. We will keep you
informed of the status of the Mix 'N Chop and will continue to do everything
possible to ensure your customers' satisfaction.

I do not see the words STOP SELL mentioned here....
 
Why don't you try to do an online adjustment and see what happens.
 

Frequently Asked Questions

What is the "Mix N Chop on Stop Sell" update from Home Office (HO)?

The "Mix N Chop on Stop Sell" update indicates that the Mix N Chop product will no longer be available for sale due to inventory issues or a decision made by Home Office. This means that consultants should not promote or sell this item until further notice.

Why has the Mix N Chop been placed on stop sell?

The stop sell status is typically implemented to manage inventory levels, address quality concerns, or prepare for a product re-launch. Home Office will provide specific reasons for the stop sell in their communications to consultants.

How will this affect my sales and customer orders?

If you have pending orders that include the Mix N Chop, you will need to inform your customers about the stop sell status and provide alternatives if necessary. It may impact your sales temporarily, but you can focus on promoting other available products in your inventory.

When will the Mix N Chop be available for sale again?

The timeline for when the Mix N Chop will be available again has not been specified. Home Office will communicate updates regarding the product's status, and consultants should stay tuned for further announcements.

What should I do if customers ask about the Mix N Chop?

If customers inquire about the Mix N Chop, it is best to be transparent about the stop sell status. Inform them that the product is currently unavailable and offer to help them find alternative products that meet their needs. Keeping communication open will help maintain customer trust.

You must log in or register to reply here.

Similar Pampered Chef Threads

Mix N' Chop...is It Next for Stop Sell???
  • Cindycooks
    • Pampered Chef Sales
2
Replies
36
Views
3K
KirstenAnne
Is Chillzanne on Stop-Sell? Important Update for Cheffers!
  • jessicafawn
    • Pampered Chef Sales
2
Replies
34
Views
4K
chefann
Will the Mix-N-Chop be a Guest Special for November or December?
  • Leigh0725
    • Pampered Chef Sales
Replies
5
Views
2K
Leigh0725
Help???? Mix 'N Chop on Stop Sell?
  • janetupnorth
    • Products and Tips
Replies
19
Views
2K
janetupnorth
Mix n Chop: Amazing Pineapple Wedger Tool & Fresh Pineapple Salsa Recipe!
  • pkd09
    • Pampered Chef Sales
Replies
15
Views
3K
Grandmarita
Great Tips From Nancy Jo Ryan Re Stop Sell Items
  • afokkema4u
    • Pampered Chef Sales
Replies
2
Views
3K
Admin Greg
Why Are the Cranberry Deep Covered Baker and Decorator Bottle Set on Stop Sell?
  • heat123
    • Pampered Chef Sales
2 3 4 5
Replies
122
Views
15K
Chef Diane
Host Exchange Adjustment: Avoiding a Stop Sell Mistake
  • SusanBP0129
    • General Pampered Chef Chat
Replies
4
Views
1K
MissChef
What Should I Take to an Office Express Lunch "Stop-N-Shop"?
  • esavvymom
    • Pampered Chef Sales
Replies
2
Views
1K
Admin Greg
Urgent Update on DCBs: Stop Sell & Host Only Cranberry Flavor in July
  • shelly.nurse
    • Products and Tips
Replies
7
Views
2K
esavvymom
Back
Top