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There are a few possible reasons why you may be missing 500 points after conference. One reason could be that the points were not properly recorded at the conference. Another reason could be that there was a delay in processing the points. Lastly, it could be that the points were not added to your account due to an error or discrepancy.
Typically, it takes 3-5 business days for points to appear after conference. However, if there are any delays or issues with processing, it may take longer. If it has been more than 5 business days and your points still have not appeared, please contact our customer service team for assistance.
Yes, you can still receive your missing points even if it has been more than 5 business days. Our customer service team will investigate the issue and work to get your points added to your account as soon as possible. Please reach out to us with your conference information and we will be happy to assist you.
Yes, you will receive a notification via email when your missing points are added to your account. If you do not receive a notification within 1-2 business days after contacting our customer service team, please let us know so we can ensure that your points were added correctly.
If your points are still missing after reaching out to our customer service team, please double check that you are eligible for the 500 points. These points are typically awarded for attending the full conference and completing a survey. If you believe you have met all the requirements and are still missing points, please contact us for further assistance.